article thumbnail

How to Build Happier Employees – Lessons From HubSpot’s CTO Dharmesh Shah and Chief People Officer Katie Burke

SaaStr

We could talk about CAK and LTV, and economics, and fundraising, and entrepreneurship, and SaaS and engineering, and product management, but instead I chose to talk about culture and people, which is a little bit of an odd topic for a CTO to pick up. ” “I hated Katie at that company meeting, it was awful.”

article thumbnail

Move Over Subscriptions. The Future Is Elastic And Built Around Relationships.

Chargify

It’s likely that you have seen one of Martech’s Marketing Technology Landscape diagrams illustrating the rapid growth from ~150 players in 2011 to over 5,000 in 2017: Increased competition and saturated markets have eroded differentiation and perceived-value between products. with numerous upsell and cross-sell opportunities.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Congrats, You’ve Sold Your SaaS Startup. Now What?

Chart Mogul

It might be awful. You might even consider writing a book, producing a podcast, or otherwise creating helpful content dedicated to entrepreneurship. Most acquisitions are value-grabs of technology, people, or customers. Expect changes and shifting priorities. Your missions may no longer align. It might be awesome.

Startup 52
article thumbnail

Congrats, You’ve Sold Your SaaS Startup. Now What?

Chart Mogul

It might be awful. You might even consider writing a book, producing a podcast, or otherwise creating helpful content dedicated to entrepreneurship. Most acquisitions are value-grabs of technology, people, or customers. Expect changes and shifting priorities. Your missions may no longer align. It might be awesome.

Startup 52
article thumbnail

Top 15 VC Podcasts 2023

SmartKarrot

Top 15 VC Podcasts 2023 [Listed Alphabetically] 100x Entrepreneur 100x Entrepreneur – By Siddhartha Ahluwalia Siddhartha Ahluwalia is a 2x founder, VC & Startup Business Development Manager at Amazon Web Services (AWS). This podcast covers topics at the intersection of technology, society, and economics.

article thumbnail

How AI could impact the B2B software industry in the next decade

Point Nine Land

If building the infrastructure of a SaaS product seems easy nowadays (with AWS and the myriad of developer APIs available), it was not the case fifteen years ago. From web hosting (AWS) to email (Sendgrid) or search (Algolia), there’s no shortage of infrastructure tools available to build a SaaS. Infrastructure. Integration.

article thumbnail

To Manage a Call Center Efficiently see what Employees Really Think

Upscope

Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. I don't have a thick skin, which probably made it about 15 times worse, but I still can't think about it without having awful flashbacks. What can we learn from this?