To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
Youtube comments for specialist areas and niche videos are very informative. Makes it really embarassing for us to all tell the customer different information when the other departments shouldn't have their hands on my fault cases ahahha" They forgot some! Mostly from other departments not communicating with us. hahahahah this is burn!
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