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I’m a vice president at Bessemer Venture Partners, which is a venturecapital firm, which was very lucky to be a part of SendGrid’s journey. We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. I won’t lie.
An existing SaaS customer spends more, on average, than a new customer, and are more than seven times more likely to churn (leave your business) to go to a competitor because of poor customer service than they are for a better product. Chorus is a leading conversation intelligence platform for sales teams. Consistent updates.
If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Learn how modern sales teams win deals now at 6sense.com/saleshacker. It’s a bad look, it’s a bad way to end your relationship. And a lot of that early founding team came from ExactTarget lineage.
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