Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” History of the subscription pricing model: From newspapers to the rise of SaaS subscription. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

User Pilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. This article aims to help you avoid that. TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. We cover: Types of customer pain points.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

Stax

MARCH 18, 2025

Steps To Implementing Payment Tokenization In the SaaS Industry The global economy is shifting to digital currencies andtransactions. Because of this,the concern for payment security is at an all-time high. Payment tokenization helps safeguard cardholder data, so your users can collect and process payments securely.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Stax

MARCH 21, 2024

Research shows that the global software-as-a-service (SaaS) industry was valued at $248.76 As such, the advantages of SaaS offerings can’t be easily overlooked. SaaS business applications are web-based, which means that they are hosted on cloud infrastructure. tokenization, encryption). tokenization, encryption).

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

Valuize Consulting

NOVEMBER 25, 2024

In today’s competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. However, to fully unlock its potential, companies must go beyond qualitative insights and bring data into the decision-making process within Customer Success ranks and investments.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

BetterCloud

JANUARY 15, 2025

With both high complexity and large volume, data within SaaS apps can be difficult to protect. Ensuring its privacy and security requires the proper infrastructure, people, processes, and practices in place. This is why security teams require SaaS security assessments. But whats in them? Insider Threats. So the stakes are high.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

Stax

JUNE 20, 2024

The SaaS space is one of the most dynamic industries out there, which is why smart comapnies team up with strategic partners to drive growth and innovation. Enter ISVs, which play a crucial role in enhancing and extending the capabilities of SaaS solutions. Its purpose? To foster symbiotic relationships that drive mutual growth.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

User Pilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

Strategy 105

Strategy Payment Solutions Customer Lifetime Value Payments 105

User Pilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Nurturing relationships.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. In this article, we’ll share everything you need to know for increasing customer renewals. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. If you want to ensure customers renew each time, continue reading ahead.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. Determining where you are on the spectrum leads to the sort of customers you plan to target, your route to market and the most effective sales process. Purchase process. Gaining new customers.

Business Model 195

Business Model Scale Pricing Payment Methods 195

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 138

Pricing SaaS Payments Payments SaaS 138

Practical Advice on SaaS marketing

APRIL 1, 2020

Never did I think I’d ever write an article with a headline like that. No matter how much your new solution can enhance efficiency, improve service, reduce risk, or whatever other benefits you're promising, evaluation new software-as-a-service (SaaS) solutions in not an immediate priority. I’ll be honest.

Payment Solutions 161

Payment Solutions Payment Methods SaaS Payments Payment Services 161

User Pilot

NOVEMBER 30, 2023

This article provides a step-by-step guide. Step 1: Define your conversion points There are several conversion points in SaaS, each action bringing users closer to being paid customers or loyal users of your premium plans. A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Intercom, Inc.

MARCH 16, 2021

“Keep open lines of communication with every customer-facing team so you can share critical insights that drive business growth” Your support team is in a unique position – you know your customers’ pain points, questions, and desires better than anyone else. Onboard new customers. Address common stumbling blocks.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Stax

AUGUST 22, 2024

Digital payments are increasingly becoming the norm. According to Forrester’s data, digital payments are the most used payment method today, with 69% of American adults using them to make payments online. Businesses must therefore adapt and be able to accept such payments.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

FastSpring

JUNE 22, 2022

The following article is a guest post written by Tony Minh Do, Marketing Manager at HubSpot. Provide confirmation on the following information on your checkout page: The customer’s information Shipping details Billing details Order number for tracking Price and payment information. For example, are you taking advantage of white space?

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

User Pilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. The process includes translation. Let’s get right to it.

Outsourcing Services 98

Outsourcing Services SaaS Payments Payment Solutions Payment Methods 98

FastSpring

APRIL 1, 2021

I want to sign up and try that service! ”. Luckily, you can take a lot of actions to influence that process and showcase your value. Or maybe the onboarding process is too complicated. The activation process solely focuses on conversion. They sign up to see what kind of outcomes your product can produce for them.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Intercom, Inc.

MAY 8, 2018

The next generation of messengers will be built to help businesses accelerate growth by actually helping teams do work, like process payments or schedule meetings. So we lead with the Article Search app and a content showcase of our product tour videos. With our redesigned Messenger , businesses can do so much more than chat.

Payment Solutions 176

Payment Solutions Payment Methods Payments SaaS Payments 176

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

Scytale

OCTOBER 30, 2024

Luckily, there are plenty of tools to make the process easier, faster, and you guessed it – more efficient. Whether you’re a healthcare provider, a SaaS company in the healthcare space, or any other business dealing with Protected Health Information (PHI) , HIPAA compliance is non-negotiable.

Payment Services 52

Payment Services compliance Payment Solutions Payment Methods 52

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. Net Promoter Score system The Net Promoter Score (NPS) is a CX metric to track customer loyalty by asking users how likely they are to recommend your product or service to others on a scale of 0 to 10. Celebrate customer success with gamification.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

Baremetrics

OCTOBER 7, 2020

Failed payments are part of running a subscription or SaaS business. It’s normal for credit card payments to get declined. But unless you have dunning management in place, chances are those failed payments are costing you a lot of money. In short, dunning is recovering failed payments from customers. Try it Free.

Payment Services 76

Payment Services Payment Solutions SaaS Payments Payment Methods 76

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Almost everyone — 98% of consumers —has a streaming service subscription. 98% of consumers have a streaming service subscription.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Intercom, Inc.

JUNE 6, 2018

They come to us looking for a messaging tool that will have a demonstrable impact on their business, not just another communications channel. Convert trials with payments in the messenger. With that in mind, we’ve redesigned our Messenger so that it’s easier than ever before for customers to take action in the messenger.

Scale 179

Scale Payment Methods Payment Solutions Payment Services 179

Baremetrics

JULY 20, 2021

If there’s one brand you and I can learn from to become better SaaS marketers, it’s HubSpot. HubSpot Academy), HubSpot has aced the SaaS marketing game in more ways than one. Anyone in tech can tell you, the SaaS industry is growing at an insane rate. From ranking for over 34,000 keywords to running its own knowledge base (i.e.,

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? This guide serves as a comprehensive overview of the options available for SaaS businesses. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them. Payment gateway.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! We’d hate for that to happen to you.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Baremetrics

MAY 18, 2021

Working to acquire, qualify, and convert leads is a critical part of SaaS business success, whether you’re a startup or an established enterprise. It’s most helpful to organize your efforts using a well-constructed SaaS sales conversion funnel. Your SaaS funnel is a model that visualizes important stages along the customer journey.

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100

Subscription Flow

DECEMBER 20, 2023

Investing in SaaS tools for business is a calculated step toward resilience rather than just a financial commitment. SaaS technologies provide a link that readily adapts to the ups and downs of business needs, preventing technological limitations from impeding growth. It is not only a software solution.

Payment Services 59

Payment Services SaaS Payments Payment Solutions Payments 59

Baremetrics

MAY 4, 2020

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

Frontegg

JUNE 3, 2021

“Your application has been hacked” is probably one of the last lines a SaaS executive wants to hear today. Let’s learn more about password hacking and how to ensure secure SaaS authentication standards with proper user management. Always communicate password exploits to your users. CISOs and security teams also know this.

Payment Methods 119

Payment Methods Payment Solutions Payment Services SaaS Payments 119

Totango

NOVEMBER 15, 2021

Subscription billing is the lifeblood of SaaS revenue. Billing apps help you automate processes such as offering quotes, creating recurring subscriptions, collecting bills, tracking payments and tracking subscription analytics. It automates billing, collection, and real-time recognition of payments.

Payment Solutions 117

Payment Solutions Payments Customer Success Payment Methods 117

User Pilot

JUNE 8, 2023

As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. Userpilot is a product growth platform that enables comprehensive event data tracking and analysis.

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98