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How AI can help find new employees

IT World

Before employing artificial intelligence (AI) to find job candidates, Southwest Airlines had no definitive way to track the success of the company's email and website hiring campaigns. To read this article in full, please click here

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29 Latin American SaaS Superstars

SaaStock

Based on artificial intelligence, Hi Platform allows businesses to learn what people say about them on social media, to automate customer service and to communicate with users in real time. Airnguru provides a pricing intelligence technology for airlines. Funding to Date : N/A. Hi Platform. Founded : 2011.

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A Look Back: Everything Breaks When You Go Into Hypergrowth Mode, with UiPath’s CMO (Europa Video + Transcript)

SaaStr

I can give you marketing examples about how robots are sitting on my laptop and then in the cloud doing work for us that we hate doing, the work that is done in a contact center or in an airline or work that’s done in your finance business. These are self funding, right? It’s still Michelle the person, Michelle the robot.

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How customer support can keep up with customer expectations

Intercom, Inc.

While chat is especially helpful for new customers, Zenoti moved their knowledge base to Intercom to take advantage of the machine learning available in Intercom Articles. These changes can already be seen at companies such as Dutch airline KLM. Articles recommends what content to write next based on customer searches.

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What is Dynamic Pricing? Everything You Need to Know About Implementing Dynamic Pricing in 2024

Stax

Dynamic pricing is calculated through the use of data collection and machine learning algorithms to analyze market conditions and make appropriate pricing decisions. As well as predictive analytics, advances in AI and machine learning allow competitive pricing to be implemented at an extremely granular level.

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Intercom’s Fergal Reid and Ciaran Lee on the making of Resolution Bot

Intercom, Inc.

We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. Fergal Reid: I lead the Machine Learning team at Intercom. I joined Intercom about two and a half years ago.

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What is embedded finance? Everything you need to know

Panintelligence

This includes innovations such as blockchain, Artificial Intelligence , and Machine Learning, which enable more sophisticated financial services and solutions. For example, when booking a flight, customers can purchase travel insurance directly through the airline's website.