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Thanks to Skyflow, Expensify, Avoma, and Snyk for Sponsoring SaaStr Annual 2022!

SaaStr

Skyflow ’s data privacy vaults deliver security, compliance, and governance via a simple API. Expensify is a payments superapp that helps individuals and businesses around the world simplify the way they manage money.

Payments 254
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Why TestDome Considers FastSpring a Real Partner for Selling Software Online (Plus: Is Using AI Cheating?)

FastSpring

“As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Are you looking for a merchant of record that will partner with you to grow your business internationally? Selling internationally is key to their business model. Here’s why. Now, Stripe offers it.

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The Best AI Writing Assistant of 2023 (Top 19 Compared)

User Pilot

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in!

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B2B SaaS Renewal Strategy for Effective Renewal Management

Subscription Flow

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy.

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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. It’s just too simple.

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Top 7 Customer Success Email Templates that your team needs!

CustomerSuccessBox

Customer Success ensures that your customers remain happy customers. Its objective is to guarantee that your customers get the most value from your product. Sending an email with the appropriate intent at the right time is essential to a good customer success email. Customer Success Email Templates.

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Predictions for Customer Success in 2019

ChurnZero

But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? We’ll see more applications of AI in Customer Success, but these will mostly be behind-the-scenes. “We’ll the stuff that Customer Success teams are really meant to do).