SaaStr

NOVEMBER 21, 2022

An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Brex then scaled its payments business quickly. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business.

Payments 190

Payments Payment Methods Embedded Payments Scale 190

Baremetrics

MARCH 16, 2021

Subscription billing is a payment structure that allows service providers to charge their clients based on a fixed timeframe. This article will help you with everything you need to know about subscription billing and subscription billing solutions. Product/Service Offers should be offered in tiers 3.

SaaS Payments 103

SaaS Payments Payment Features Payment Solutions Merchant Services 103

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers.

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Why is preventing churn critical for SaaS?

SaaS Payments 90

SaaS Payments Churn Underperforming Technical Team Payment Methods 90

SaaStr

JULY 4, 2022

2018’s Top 50 Acquisitions in SaaS. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Some folks will prefer post-acquisition life. You may be asked to own new stuff beyond just what your company / app does. It’s a lot of change. The pressure is off.

SaaS Payments 220

SaaS Payments Payment Solutions Payments New CTO 220

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

SaaS Payments 77

SaaS Payments Business SaaS Payment Solutions 77

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” History of the subscription pricing model: From newspapers to the rise of SaaS subscription. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Frontegg

AUGUST 19, 2021

Instant gratification is now a mandatory aspect of SaaS application usage. They want to get onboarded smoothly and just use the software. Companies are shifting towards Product-Led Growth strategies and self-service features are making it all happen. Related: Top 10 PLG Tools for Your SaaS Application.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

Baremetrics

APRIL 6, 2021

ProfitWell is a cloud-based app that generates real-time financial and subscription metrics for data-driven SaaS enterprises. But ProfitWell does not benefit all SaaS companies. Baremetrics is one such ProfitWell alternative that optimizes SaaS analytics. The number of SaaS metrics available on Baremetrics is impressive.

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Solutions 93

User Pilot

APRIL 3, 2024

Choose the right monetization model that aligns with your product’s value and user payment willingness. Utilize in-app guidance with tools like Userpilot to create intuitive flows and resource centers. Use user data analytics to monitor in-app behavior, sentiment, engagement, and financial metrics.

Innovation 82

Innovation Payments Strategy Payment Solutions 82

User Pilot

OCTOBER 5, 2023

Reducing the CAC payback period can help SaaS companies boost their financial performance and drive growth. TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. There are 3 main reasons why a SaaS company should track the CAC payback period.

SaaS Payments 92

SaaS Payments Customer Lifetime Value Acquisition Payment Solutions 92

User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

SaaS Payments 90

SaaS Payments Payment Methods Payment Solutions Payments 90

User Pilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. What is customer retention?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Blulogix

JANUARY 5, 2024

Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Subscription Billing Definition: Subscription billing is a business model in which customers pay a recurring fee at regular intervals, typically monthly or annually, in exchange for access to a product or service.

Subscription 52

Subscription Payment Features Payment Services Payments 52

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet.

Sales Hiring 91

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

User Pilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. The process includes translation. Let’s get right to it.

SaaS Payments 79

SaaS Payments Outsourcing Services Payment Solutions Payment Services 79

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Baremetrics

OCTOBER 26, 2021

All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. What is CAC for Shopify Partner Apps? Use Baremetrics to calculate CAC for Shopify Partner Apps CAC for Shopify Partner Apps How do you calculate CAC for Shopify Partner Apps?

Payment Solutions 98

Payment Solutions Payments Payment Methods SaaS Payments 98

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. Source: Osano.

Onboarding 73

Onboarding SaaS Payments Payment Services Payment Solutions 73

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth. How to increase SaaS MRR growth using SubscriptionFlow?

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Let’s look at some of the best net retention rate and how they are doing good at it. Know more about NRR: What is net dollar retention?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Baremetrics

NOVEMBER 24, 2021

There are some amazing and comprehensive guide books out there for building a Shopify app (including this one from Shopify ). But in this article, I am going to give you a brief run down on the Shopify Partner Dashboard for app developers. That includes the development store for testing and perfecting your app. Do so much more.

Payment Solutions 98

Payment Solutions Development Payment Methods Metrics 98

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. How do we know this?

Acquisition 52

Acquisition Retention Payments SaaS Payments 52

Tom Tunguz

JANUARY 3, 2018

Below are 7 predictions about the startup software ecosystem. It permit companies to bring US dollars held abroad (from software sales in other countries) back to the US at a lower tax rate than before. That cash could be used for dividends, share buy backs and acquisitions. How many of them do you agree with?

SaaS Payments 197

SaaS Payments Scale Blockchain Machine Learning 197

CustomerSuccessBox

MARCH 25, 2021

No matter what era we live in, customer retention is something that will never fade away. Let’s see the process of acquiring new customers. They’ve moved down your marketing and sales funnel and have finally invested in your software. . Financial Mathematics of a SaaS business model. What’s next? Let’s talk about why?

Retention 52

Retention SaaS Payments B2B Business 52

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. We sometimes hear companies call themselves “SaaS” companies, because they sell subscriptions, but they do not host software. In addition, it affects cash flow.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

OPEXEngine

MAY 18, 2021

We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

FastSpring

JULY 12, 2019

Since most SaaS and subscription-based businesses depend on recurring payments to sustain themselves, it can pay dividends to keep a close eye on lifetime value and customer retention rates. It’s commonly accepted that SaaS companies spend anywhere from five to seven times more in acquiring a new customer.

Customer Lifetime Value 75

Customer Lifetime Value Payment Features Finance Payment Solutions 75

Subscription Flow

NOVEMBER 17, 2023

Now more than ever, it is crucial for businesses to invest in SaaS customer journey in this era of the complete overhaul of the digital world. What is SaaS customer journey? You can improve every facet of your SaaS business with an accurate mapping of the customer journey. Naturally, though, it is never sufficient.

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 139

Benchmarks Churn Payments SaaS Payments 139

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Baremetrics

MAY 18, 2021

Working to acquire, qualify, and convert leads is a critical part of SaaS business success, whether you’re a startup or an established enterprise. Trying to balance multiple efforts for marketing, sales, and retention can be extremely challenging. Your SaaS funnel is a model that visualizes important stages along the customer journey.

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100

Baremetrics

MARCH 16, 2021

These tools play an important role for startups who are working on achieving their business goals, whether by engaging new customers or getting optimal customer retention. Facilitating Business Growth : The collection and organization of relevant growth metrics and key insights are important for any kind of business. Baremetrics 2.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Services 96

Baremetrics

JULY 20, 2021

If there’s one brand you and I can learn from to become better SaaS marketers, it’s HubSpot. HubSpot Academy), HubSpot has aced the SaaS marketing game in more ways than one. Anyone in tech can tell you, the SaaS industry is growing at an insane rate. From ranking for over 34,000 keywords to running its own knowledge base (i.e.,

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

ChurnZero

JUNE 19, 2020

To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar. During the webinar, we discussed: How customer retention impacts the valuation of your company. How Customer Success can effectively drive retention.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

OPEXEngine

JANUARY 27, 2021

How COVID-19 has affected Customer Acquisition Cost Calculations. This post focuses on Customer Acquisition Cost (CAC) calculations: what should be in it and what should NOT be in it, and how the pandemic may have changed your calculation. Items to Review for Customer Acquisition Cost Calculation.

Systems Review 52

Systems Review Acquisition SaaS Payments Payment Services 52