Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. While these revenues are pay-per-use, rent payments are both large and regular.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

JUNE 16, 2020

Matt Garratt: And it’s not just going to be we think in things like work from home tools like Zoom or IT solutions like VPN, but it’s really going to transform how business is getting done, whether that’s online education and learning. Right now, learning for companies is only at 10% online. There’s a link here.

Sales Hiring 183

Sales Hiring Scale SaaS Payments Payment Services 183

Sales Hacker

JULY 16, 2020

In a recent conversation, Gainsight CEO Nick Mehta told us he’s turning his attention to his partner ecosystem as the market tightens, “ Partnerships have the lowest customer acquisition costs out there,” he said. In this environment, that personal touch is everything. Those that manage partnerships are in a good position.”.

Scale 120

Scale Payments SaaS Payments Payment Solutions 120

Intercom, Inc.

APRIL 3, 2025

With global player bases across all time zones, dramatic volume spikes during tournaments and launches, and the expectation for instant, personalized assistance, traditional support models simply can’t keep up. Without AI-first support, its a struggle to provide the immediate, 24/7, personalized support players now expect.

Payment Services 104

Payment Services AI Underperforming Technical Team Technical Review 104

ChurnZero

MARCH 22, 2019

So, LTV (lifetime value) and CAC (customer acquisition cost) increase quite a bit, your profit margin increases, and you can then reinvest all those dollars back into sales and other growth initiatives that are compounding. It’s especially great if you get payment up front and then know that customer is profitable from that point on. .

Retention 61

Retention Payment Methods Outsourced Development SaaS Payments 61

ProfitWell

MARCH 3, 2020

Call your fellow CEOs or Chief People Officers in your portfolio peer group, or peruse online and read documents. There’s a lot to consider with an outbreak of this sort: company travel, working in close proximity, susceptibility, personal health issues that expand beyond the virus itself. Take the pressure off live attendance.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

SaaStr

SEPTEMBER 19, 2023

Some of the changes we’ve seen in the last year or two include: CAC reduction Headcount optimization Price complexity Quality of revenue A different environment means a different strategy, and Notion Capital lays out four business model changes that could be helpful based on what peers are doing. You don’t want to be there.

Business Model 300

Business Model SaaS Payments Payments Headcount 300

Sales Hacker

FEBRUARY 11, 2025

There’s so many breadcrumbs online, but they’re everywhere. I used to be an inbox zero kind of guy, but as my personal media presence, the fund and our community [00:02:00] grew, it became harder and harder to actually make that happen. We’re basically the same person. Jordan Crawford: The list is the message.

ChatGPT 80

ChatGPT AI Payment Methods Payment Services 80

Sales Hacker

MARCH 11, 2025

Guest Speaker (Cassie Young): LinkedIn Primary VC Host (Scott Barker): LinkedIn Newsletter Find GTMnow (GTMfund’s Media Brand): Website LinkedIn Twitter/X YouTube Podcast Sponsor: Pursuit The best talent isn’t actively job hunting. Maybe we don’t need, uh, this additional headcount that I just wanted to build my team.

Scale 76

Scale Technical Advisors Sales Hiring Technical Review 76

Sales Hacker

DECEMBER 10, 2024

Martin Roth is the former CRO of Levelset, where he led the company from its first dollar in ARR to a $500 million acquisition by Procore in 2021. 52:25) Why in-person sales environments are crucial for early-career development. (53:46) 57:57) The effectiveness of in-person field events and road shows. (52:25) Youre not alone.

Scale 111

Scale Sales Hiring Scaling CTO Coach 111

Sales Enablement, SaaS and Growth

JULY 24, 2018

During this period I’ve learnt more than I ever thought possible about the SaaS business and my personal growth has accelerated with each passing year. The number of employees when things get particularly troublesome are three, 10, 30, 100, 300 and 1,000 - before company headcount hits these milestones you’ll need to rethink how you operate.

SaaS Payments 134

SaaS Payments Sales Hiring Business Payment Services 134