Sales Hacker

MAY 15, 2023

The founder is uniquely positioned to connect with buyers Also, as a startup founder, you’re in the best position to reach out to prospects online or in person through your professional network. As a result, you’ll be able to focus on their needs and deliver personalized experiences early on. And this is a big deal.

Sales Hiring 85

Sales Hiring Scale Outsourcing Services Payment Services 85

The Angel VC

MARCH 22, 2012

It's a simple plan for an early-stage SaaS startup with a low-touch sales model – a company which markets a SaaS solution via its website, offers a 30 day free trial, gets most of its trial users organically and through online marketing and converts them into paying customer with very little human interaction.

Startup 189

Startup SaaS Payments Payment Methods Payment Solutions 189

User Pilot

APRIL 7, 2022

UX analytics stands for user experience data and it’s all about gathering and interpreting data about user’s behavior on a website or in-app by tracking actions like: moves of a cursor(mouse) within web pages. There are two methods of user research — qualitative and quantitative. Get a demo and see how! ” moment.

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 120

Payment Services Payment Methods Merchant Services Payment Features 120

The SaaS Garage

JULY 28, 2021

More simply, Contentful provides customers with a service that will deliver images, words, and other content to their applications and websites around the world, quickly. as Twilio served the communications market and Stripe the payments space, Contentful wants to handle the world’s digital content.

API abstraction (application programming interface 52

API abstraction (application programming interface Payment Solutions Payment Services Payment Methods 52

ProfitWell

MARCH 3, 2020

Call your fellow CEOs or Chief People Officers in your portfolio peer group, or peruse online and read documents. There’s a lot to consider with an outbreak of this sort: company travel, working in close proximity, susceptibility, personal health issues that expand beyond the virus itself. Take the pressure off live attendance.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. Remitting sales tax (or VAT and GST) is rarely as simple as filling out a form and wiring a payment.

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Intercom, Inc.

AUGUST 30, 2022

This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock). Using Brex also saves time for your finance team (or, depending on headcount, your finance person ??) We built Intercom to help you do just that.

Scale 163

Scale Payment Services Startup AWS 163

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. While these revenues are pay-per-use, rent payments are both large and regular.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Intercom, Inc.

APRIL 4, 2019

Imagine you went into a retail store and started a conversation with a sales rep. Despite the exponential growth they’ve gone through, Stripe have been refreshingly conservative about how quickly they grown the company from a headcount perspective. We just were never going to get that headcount.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Intercom, Inc.

AUGUST 29, 2019

I worked with Jack Welch of GE for a couple of months to get his online MBA program off the ground, and when I started my first company way back in the day, Jack came to Boston to do one of his conferences. Now at around the 51st person that we’re bringing in, it just doesn’t seem that they have the same passion that we do for the business.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaSX

JULY 26, 2020

If all your customers sign up online and accept your terms & conditions, you don’t need this role. The great thing about a contract manager is that if you hire the right person, this role can also act as an internal project manager doing some legwork on security assessments. ” or “Can I wire payment?”

Sales Recruiting 64

Sales Recruiting Technical Review Scale Startup 64

SaaStr

MARCH 17, 2020

Another way that customers become advocates is a personal relationship with the account team. We can also ask informally during a catch-up call, a site visit, personal email out to a ballgame, would you be willing to be an advocate for Talkdesk? One the first one, online reviews is a huge area of focus for our customer marketing team.

Scale 141

Scale Payment Services Sales Hiring Payment Methods 141

SaaStr

JUNE 16, 2020

Matt Garratt: And it’s not just going to be we think in things like work from home tools like Zoom or IT solutions like VPN, but it’s really going to transform how business is getting done, whether that’s online education and learning. Right now, learning for companies is only at 10% online. There’s a link here.

Sales Hiring 156

Sales Hiring Scale SaaS Payments Payment Services 156

ChurnZero

MARCH 22, 2019

It’s especially great if you get payment up front and then know that customer is profitable from that point on. . We had one of our portfolio companies with 60% of their headcount reporting up through CS, and that’s how they focused and was the culture of the business. You of course would rather buy from your CS person.

Retention 61

Retention Payment Methods SaaS Payments Outsourced Development 61

Sales Hacker

JULY 16, 2020

In this environment, that personal touch is everything. Hey, I wanted to check in on this ” is not as good as “ I understand that you’re pushing any new data infrastructure spend to Q3, so I’ve adjusted our payments terms to let you lock in our deal now but still pay on the timeline that works for your company. ”.

Scale 95

Scale Payments SaaS Payments Payment Solutions 95

Intercom, Inc.

DECEMBER 15, 2020

Zapier’s support organization currently stands at close to 100 in headcount – almost a third of the entire company. We listened to them to try and understand what they needed to succeed, whether that was a break in their payments, or to automate further because they were now working from home.

Payments 118

Payments Payment Services Payment Solutions Payment Methods 118

Sales Enablement, SaaS and Growth

JULY 24, 2018

During this period I’ve learnt more than I ever thought possible about the SaaS business and my personal growth has accelerated with each passing year. The number of employees when things get particularly troublesome are three, 10, 30, 100, 300 and 1,000 - before company headcount hits these milestones you’ll need to rethink how you operate.

SaaS Payments 131

SaaS Payments Sales Hiring Payment Services Business 131