Baremetrics

JANUARY 24, 2021

The benchmark customer churn for SaaS for SMBs is 5%. We knew if we wanted to keep our business growing, we needed to figure out why so many customers were leaving, and provide the value-add they need to stay. We were looking to relaunch the user-driven, SaaS side of our businesses. At 19.20%, we were dramatically off-base.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

OPEXEngine

JULY 28, 2020

Although the San Jose-based company has always been a leader in developing world-class creative software like Photoshop and Illustrator, its go-to-market model (licensing boxed software) eventually slowed it down. Adobe’s evolution over the past decade or so is a good example. That has turned into a big win for Google.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Chart Mogul

JUNE 9, 2023

After analyzing data from over 2,100 SaaS startups to publish the SaaS Benchmarks Report 2023 Sid is full of insights on the topic at hand. Logo acquisition is harder: upselling and retention are crucial. Christoph elaborates on how a long-term, strong economic market with low interest rates led to an influx of capital in the system.

Trends 52

Trends SaaS Payments Payment Solutions 52

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. Some SMM companies may use all four depending upon the business model. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

OpenView Labs

JANUARY 29, 2020

How to optimize your freemium model. Stories of ditching a freemium model. When is freemium the right strategy for your business? Is Freemium The Right Business Model? Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Chargify

OCTOBER 21, 2020

It is important for businesses to constantly analyze the health of their subscription model to make sure it is truly working for their customers and their bottom line. In fact, if a software company is growing at only a 20 percent rate per year, there is a 92 percent chance the business will cease to exist within just a few years.

Subscription 63

Subscription Payment Features Payment Services SaaS Payments 63

Baremetrics

MAY 7, 2019

After seriously considering an acquisition offer, Wistia decided to take on $17.3M Equity financing is the process of raising capital by selling shares of stock in the business. Equity financing can take many different forms and shapes, depending on the business model and time of investment. Buffer spent $3.3

Finance 111

Finance Startup SaaS Payments Payment Methods 111

ProfitWell

OCTOBER 16, 2019

As companies age, they get much better at understanding their customers’ needs and positioning their product and business model to meet those needs. Its average churn rate ended up being so high, all the customer acquisition spend and product add-ons in the world weren’t enough to offset losing such a high number of customers.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Determine your business goals.

SaaS Payments 61

SaaS Payments Payment Services Subscription Payment Features 61

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. These saas can be either web or app-based or even both.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

NOVEMBER 28, 2023

Customer acquisition cost. Customer acquisition cost Customer Acquisition Cost (CAC) is the total expense of bringing a new customer on board. How to measure To calculate customer acquisition cost (CAC), divide your total marketing and sales costs by the number of new customers acquired during a specific time period.

SaaS Payments 88

SaaS Payments Metrics Customer Lifetime Value Marketing 88

FastSpring

AUGUST 11, 2020

The way we purchase products is changing—and so are our business models. When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. The best part?

Payment Features 85

Payment Features Payments Payment Methods Subscription 85

OpenView Labs

JULY 2, 2020

The 2020 SaaS Product Benchmarks Report. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. How to Screw Up Your Software Pricing and Packaging Completely.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Baremetrics

NOVEMBER 10, 2019

So I’m providing an updated model for SaaS CEOs and founders looking to improve their financial model from a number-crunching exercise to an operational tool. This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Baremetrics

APRIL 6, 2021

Benefits of Subscription Marketing Subscriptions offer your business a unique opportunity to build a steady stream of recurring revenue and a solid base of loyal customers. If you’re curious about how your churn stacks up with similar companies, our Open Benchmarks show you average churn rates based on average revenue per user.

Subscription 59

Subscription Payment Features Marketing SaaS Payments 59

Sales Enablement, SaaS and Growth

JULY 24, 2018

I’ve been working within the software as a service (SaaS) industry for more than five years now. During this period I’ve learnt more than I ever thought possible about the SaaS business and my personal growth has accelerated with each passing year. LTV:CAC is the lifetime value of a customer divided by the customer acquisition cost.

SaaS Payments 131

SaaS Payments Sales Hiring Payment Services Business 131