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7 Predictions for SaaS in 2018

Tom Tunguz

Several landscape altering SaaS acquisitions will come to fruition because of cash availability from repatriation and because there are enough public SaaS companies at scale to add material revenue and market cap to buyers. Blockchain in the enterprise takes the reign as the buzzword for 2018. Some ideas: Google buys Salesforce.

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29 Latin American SaaS Superstars

SaaStock

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2011.

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Is Quickbooks Desktop Being Phased Out?

Stax

This makes the apparent new direction of Intuit, the developer of QuickBooks, symptomatic of the wider transition within the SaaS space towards cloud-based software solutions. Note that this differs from the service discontinuation of the 2021 versions of QuickBooks desktop.

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The decade software ate the world

Intercom, Inc.

If anything, this was the decade they collectively became leaders not just of the technology industry, but of industry itself – Apple overtook ExxonMobil as the world’s most valuable company by market cap in August 2011 (that month again), and then became the first trillion-dollar company by market cap in 2018. Rise of mobile.

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FastSpring Acquires SalesRight to Support Next Generation of Software Commerce

FastSpring

Throughout this tumultuous year, we have witnessed incredible resiliency, change, and growth in the global marketplace for software, SaaS, and digital products. We’re excited to announce that we have acquired SalesRight, a SaaS solution that provides innovative quoting and pricing tools for forward-thinking software sales teams.

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Predictions for Customer Success in 2019

ChurnZero

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

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Why we're abuzz that Brightback is joining Chargebee!

BrightBack

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.