SaaStr

NOVEMBER 11, 2019

Wade Foster is Co-founder and CEO of Zapier, a SaaS company that allows users to integrate web applications they use. Today, David Sacks is Co-founder of Craft Ventures, an early-stage VC fund that counts Bird, Reddit, Cloud9, and SpaceX amongst its investments. At the time the duo had founded Pagar.me, a payment processor.

Payment Services 100

Payment Services CTO Hire Payments New CTO 100

Andreessen Horowitz

SEPTEMBER 21, 2023

Over the past decade, India’s central bank—the Reserve Bank of India (RBI)—has become one of the most proactive regulators in the world, advancing the digitization of payments and financial services at a rapid pace. But around 2017, we began to develop an interest in India. billion Indians, over 90% of the population.

Payment Services 106

Payment Services Payment Solutions Payments Payment Methods 106

ProfitWell

FEBRUARY 21, 2019

But before the sugar hits, let’s break down the latest in subscription and recurring revenue with your February 21st Subscription60. Check out these real-world examples from Freshdesk to see how embracing the tech takeover can make your business better. " What's up subscribers? The Rundown In resources. But that’s a good thing.

Payments 45

Payments Payment Solutions Payment Services Subscription 45

Outseta

JANUARY 9, 2019

We’ve tried hard to be extremely financially disciplined and fight the urge to invest in growth prematurely. 2017 2018 Total. building Outseta - roughly $8,000 in 2017 and $24,000 in 2018. The majority of our expenses in 2017 were related to software and development infrastructure required to build the product.

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

OPEXEngine

SEPTEMBER 28, 2021

By turning its $193 million loss in earnings before interest, taxes, depreciation, and amortization (EBITDA) in 2017 into a positive $233 million in what it called community-adjusted EBITDA, it erased its leverage problem without having to make any changes to its planned bond offering. You want to be clear what it is,” Holmes said.

Payment Methods 52

Payment Methods SaaS Payments Payments Payment Services 52

yoursales

JANUARY 28, 2022

Connect with Jakob on LinkedIn to stay updated on all things sales and let's dive into looking at the sales tools, which will power your sales process and take you to your next level of growth. Do you know of software, which belongs on this list? Salesflare became one of the CRMs we tinker with back in 2017. Drive Revenue.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

ProfitWell

JANUARY 31, 2019

Stripe Soars Payment technology company Stripe has raised an additional $100 million from investors as they move closer to a possible initial public offering in the next few years. The funding comes from Tiger Global, which had already invested $245 million back in September. Gag orders on the company increased even faster.

Payment Methods 45

Payment Methods Payment Solutions SaaS Payments Entertainment 45

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. And there was nothing in between.

Sales Hiring 142

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 142

Casey Accidental

DECEMBER 11, 2023

Format changes are usually only required around platform shifts already occurring or platform shifts a larger company is trying to drive. This is creating a new value proposition for your existing audience so that you can acquire, retain, and/or monetize them better. I have written more about platforms here.

Payments 113

Payments Scale Payment Solutions Technical Review 113

yoursales

DECEMBER 12, 2018

During this year we’ll also start sharing the country sales tools stacks series entitles “Sales Tools made In…” Finally all that is being tied together in integrated tool stacks with some of our friends at the companies listed here. Salesflare – Simple yet powerful CRM for small businesses selling B2B .

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

BetterCloud

AUGUST 16, 2018

And while there is a focus on G Suite security, I’m happy to answer questions about how to secure any system using these tips. Tip #3: June of 2017 brought a big change to password management. In fact, they explicitly acknowledge that routine password changes make your systems LESS secure. Signaling System No.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Salesflare – Simple yet powerful CRM for small businesses selling B2B .

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

JANUARY 29, 2021

Salesflare – Simple yet powerful CRM for small businesses selling B2B . Our preferred CRM , Salesflare became one of the CRMs we tinker with back in 2017. Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Salesflare – Simple yet powerful CRM for small businesses selling B2B .

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Outseta

OCTOBER 15, 2018

Investment funds like Indie.VC in debt from Accel-KKR in November 2017 Wistia, a Cambridge, MA based video hosting company, made waves throughout the SaaS world this July when they formally announced that they had taken on $17.3M of revenue at the time and the business was valued at $60M - a valuation multiple of 13x revenues.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. And I just I fell in love with that whole process of providing infrastructure to Facebook.

Merchant Services 77

Merchant Services Payment Methods Payments Payment Solutions 77

FastSpring

FEBRUARY 20, 2019

billion online in 2017, the highest growth rate since 2011. Maybe you’re unsure if your software company should outsource your ecommerce operations to a full-service platform, such as FastSpring, or just stick with a basic payment service? Functionality Provided by a Full-Service Solution. spent $453.46

Payment Methods 64

Payment Methods Outsourcing Services Payment Services Payment Solutions 64

SaaStr

APRIL 30, 2022

Average Revenue per Customer. The last kind of constituent here is investors and business owners. And basically SaaS revenue models is just magical for investors and for businesses. And you can basically predict revenue ahead of time and therefore raise money early on to grow even faster. MRR, obviously.

SaaS Payments 237

SaaS Payments Metrics Payment Methods Scale 237

yoursales

DECEMBER 12, 2018

During this year we’ll also start sharing the country sales tools stacks series entitles “Sales Tools made In…” Finally all that is being tied together in integrated tool stacks with some of our friends at the companies listed here. Salesflare – Simple yet powerful CRM for small businesses selling B2B .

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

SaaStock

MARCH 1, 2019

According to Mike Laven, CEO of Currencycloud, the one thing necessary for any company to succeed in China – or in any of the Asian countries – is to get local investment. SAIF Partners is one of the top private equity firms that provides growth capital financing for Asia businesses. SaaS Investments: Goodera, and others.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

SEPTEMBER 13, 2020

You see that both organizations embracing this cloud movement, but specifically in COVID, more and more companies turning to the cloud as their solution for business continuity or for business growth in these times when shelter in place is making on-prem solutions difficult and in many cases, impossible to use.

Sales Hiring 158

Sales Hiring Scale Payments Cloud 158

Chart Mogul

MARCH 6, 2018

Increased product personalization — This can lead to a stickier product with more invested, engaged users. Average Revenue Per Account (ARPA). ARPA is the lifeblood of any subscription business. New platform products such as a (rumored) smart speaker. year-over-year in Q4 2017). TL;DR: ARPA is down from €6.84

Payments 75

Payments Metrics EKS (Elastic Kubernetes Service) SaaS Payments 75

Baremetrics

JULY 29, 2021

At a time when there are more SaaS solutions than ever before, keeping users engaged and bringing back disengaged users with your product has become increasingly difficult. It begins as the customer has either followed an embedded link or hopped into the company’s email list. Do you have any software? Are you selling a product?

Payment Methods 104

Payment Methods Payment Solutions Payments SaaS Payments 104

SaaStr

MARCH 17, 2020

.” Maybe they send out a message on Slack, maybe they send you a text message and they say, “Hey, do we have anyone who in Talkdesk could probably be say like of a certain size, with certain number of integrations, maybe in this regional vicinity or in this country?” deal size growth. How do customers become advocates?

Scale 143

Scale Payment Services Sales Hiring Payment Methods 143

Intercom, Inc.

OCTOBER 29, 2020

Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. You should think about how your product integrates with and fits in with everything else that people have going on in their lives.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

SaaStr

AUGUST 26, 2022

Look at Snowflake and GitLab and ZoomInfo, growing almost 60% at a billion in revenue. Jason Lemkin: The highest stage of venture is crossover, crossover funds, TCV is one of an early one, but even mutual funds that invest in unicorns. All that money went from public to private because, holy crap, Sequoia invested at Zoom at a billion.

Sales Hiring 208

Sales Hiring Scale Sales Recruiting Scaling 208

SaaStr

AUGUST 5, 2020

I started Basis Set Ventures in 2017. We invest in companies that transform the way people work. We mostly do seed-stage investments and a little bit if Series A. We’re investing both down and up the stack, anything from infrastructure to the data layer, to algorithm, to application. debt ventures.

Technical Review 144

Technical Review Payment Methods Travel Development Team Review 144

A Smart Bear

NOVEMBER 7, 2017

We’re tired of hearing how small software companies usually fail. But what about the companies that die even though they did sell some copies of software, and where the early team isn’t dysfunctional? The product was built on a platform , and the platform changed. That’s another case of “one thing.”

Payment Solutions 71

Payment Solutions Payments Payment Methods Scale 71

SaaStr

MAY 27, 2020

We woke up February 2020 with a shock to the system and no idea what it would mean for our business. So we had a shock to the system with no idea what it actually meant. I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year. FULL TRANSCRIPT BELOW.

Technical Review 195

Technical Review Payment Services Payment Methods Development Team Review 195

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. India has seen exponential growth in SaaS investments in the last decade. India has seen exponential growth in SaaS investments in the last decade. is an Indian software development company headquartered in Chennai.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. For a SaaS company (and almost any business), both success and failure depend on decisions that founders make: team members, target groups, product functionality, and of course business model.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

JANUARY 21, 2020

Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. He then founded Upserve and sold that business to Vista Equity Partners. Now he’s a partner making investments on the VC side at Foundation Capital, but has over 20 years of operational experience.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. To date, Eric has raised over $12m for Zylo from some of the best in the business, including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack, and the team at High Alpha.

Sales Hiring 142

Sales Hiring Scale SaaS Payments Payment Services 142