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Veeva: The Biggest Vertical SaaS Success Story of All Time (Video + Transcript)

SaaStr

While it can be frightening to think differently, doing so has helped him make Veeva the biggest vertical SaaS success story of all time. If you don’t have tickets, lock in Early Bird pricing today and bring your team! That makes up about 35 percent of our revenue now. Get tickets here. TRANSCRIPT . We have our newer products.

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Dropbox, the ultimate Mouse Hunter

The Angel VC

The mighty king of Freemium Like Zendesk, Yammer, and a few other SaaS companies that were all founded around 2007-2008, Dropbox was one of the early champions of the "consumerization of the enterprise" movement. Dropbox was the fastest SaaS company ever to hit $1B in ARR. And what an almighty King it is!

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How Yelp drove down churn by building up customer success

Intercom, Inc.

It’s time to start thinking about retention at scale and bring onboard a customer success team. That’s exactly how Yelp approached its growth journey, under the leadership of Senior Vice President and General Manager of Local Revenue Kayti Sullivan. Why you need a customer success team.

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SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020

SaaStr

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. And we really had no revenue to speak of by the time that I had joined.

Scale 171
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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

Sales Development and Prospecting. The Sales Development Playbook. Predictable Revenue. The 5 Dysfunctions of a Team. Blueprints for a SaaS Sales Organization. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. The Seller’s Challenge.

Scale 141
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Unlearning the Growth vs. Costs Myth

OPEXEngine

They invest to develop the right routines and capabilities by focusing on five themes: simplicity; automation and digitization; new ways of working; visibility; and resilience and sustainability. In fact, the top-quartile TSR performers outpace the bottom-quartile companies more than twofold in both revenue growth and cost productivity.

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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

That’s not a bad start. We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. When we started out, we built the company purely as a SaaS company. The company started back in 2007, 2008. We work with mostly modern teams.

Scale 174