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CX pioneer Jeanne Bliss on building customer-centric businesses

Intercom, Inc.

Jeanne is one of the leading voices on customer-centric leadership. Your leadership style, the way you conduct your business, even the kind of person you are, year after year, will define how you’ll be remembered. One-company accountability, leadership, and culture. The lesson? Ditch the reactive approach.

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PODCAST 150: Driving Sales Home: Tips From an Auto Dealership with Michelle Benfer

Sales Hacker

If you missed episode 149 check it out here: What Makes a Great Sales Leader with Hunter Madeley. Subscribe to the Sales Hacker Podcast. From hubcaps to Hubspot: Michelle’s sales career [1:27]. What has changed in sales leadership since 2005 [8:43]. How did you get started in sales in the first place?

Scale 59
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From Slooooow Growth to Hypergrowth with Collibra and Insight Partners (Video + Transcript)

SaaStr

Felix : It was a lot easier to invest to convince customers and investors and so we actually, I mean more of a European way of scaling a company. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. We opened a small sales office in Wework.

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PODCAST 76: Bottom-up Approach for Sales Rep Productivity Model w/ Kevin Egan

Sales Hacker

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. If you missed episode 75, check it out here: 3-Layer Approach to Stage-Appropriate Leadership w/ Jason Holmes. What You’ll Learn.

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The Top 5 Questions Every CEO Wrestles With – Lessons From Host Analytics (Video + Transcript)

SaaStr

Well in 2002, I know it was a long time ago. But in 2002 there were only two types of startups in existence. There was no other type of startup in 2002 when the internet bubble burst. So that’s the one scale is saying, “Big distraction, we can’t do this every year. Say three to six months? ” Right?

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SaaStr Podcasts for the Week: May 17, 2019

SaaStr

As for Godard, he founded his first business, BigMachines, in 2000, a business he scaled to $50m in revenue and over 300 people up until it’s acquisition to Oracle 11 years later for $400m. Where does Godard believe that things really start to break down in the scaling of an organisation? How often should rep quota be hit?

Scale 149
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PODCAST 107: Origin Stories and the Core Principles of Sales Leadership with Lori Richardson

Sales Hacker

This week on the Sales Hacker podcast, we speak with Lori Richardson , founder of Score More Sales. Loris is passionate about pursuing, advocating, and furthering the cause of female sales leadership and helping women advance through their careers. We talk about what makes a great sales person. We’re on iTunes.