Intercom, Inc.

MARCH 25, 2021

You can also read the full transcript of the interview, which has been lightly edited for clarity, below. I’ve been coaching leaders around the world since 2002. I remember when I was in my 20s and I was interviewing for a job, I think it was for the Gap. The three-blocks-long hypothesis. After that, I wrote four books.

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

User Pilot

SEPTEMBER 24, 2020

And no wonder: it was developed on the basis of studies from 1999 to 2002, Fred Reicheld and his team found a strong correlation between company growth rates and Net Promoter Scores in a variety of sectors. And since it’s such a popular metric – it’s easy to check how your company is doing compared to other companies in your sector.

Software Review 98

Software Review Churn Software User Experience 98

ProfitWell

APRIL 22, 2019

Big improvements from AppSignal : their email notification preferences allow more personalization than ever before, plus with the introduction of Magic Dashboards , you can view all kinds of metrics in the blink of an eye. Continuous delivery and automation platform Electric Cloud is no spring chicken, founded back in 2002. What's new?

Cloud 45

Cloud B2B Interviewing Subscription 45

Sales Hacker

SEPTEMBER 23, 2019

Now, without further ado, let’s listen to this interview with Kevin Egan. Kevin Egan: Between Oracle and Salesforce, I had a couple stops, but I got to Salesforce in 2002. Sam Jacobs: How did you learn what metrics to focus on? That’s the number one metric. Outreach has your back. About Kevin Egan & Slack.

VP of Engineering 52

VP of Engineering Sales Recruiting Sales Hiring Scale 52

SaaStr

MAY 17, 2019

Below, we’ve shared the full transcript of Harry’s interview with Godard Abel. And that’s how we were able to then survive from 2002 til about 2007, when the cloud market finally took off. Being explicit about the obstacles, and finally, defining metrics and goals. Godard Abel. Jennifer Tejada.

Scale 149

Scale Sales Hiring Software Review Leadership 149

Intercom, Inc.

JANUARY 24, 2019

You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations. When I started in 2002, I was the first product manager for the API. When I started in 2002, I was the first product manager for the API. Mike: Thanks, John, for having me.

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

Sales Hacker

APRIL 28, 2020

Now, without further ado, let’s listen to this interview with Lori Richardson. Lori Richardson: I started a sales consulting business in 2002, which seems like forever ago. Show Introduction [00:04]. And their city by city Unleash summit series road shows, along with top notch thought leadership content. Sam Jacobs: Fantastic.

Leadership 71

Leadership Scale Sales Hiring Sales 71