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How Zapier supports 3 million users by investing in customer outcomes

Intercom, Inc.

And it makes sense: in order to be around to support your customers well into the future, you need a solid foundation for scale. . In the return of the Scale podcast, Pam details her support philosophy and the investments she’s making to drive better customer outcomes, for the long term. For them, proactive outreach is part of the job.

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How to Scale Nuclear Power

Andreessen Horowitz

We already know how to build plants and safely operate reactors; we just need to get better at reducing construction hurdles and executing on new reactor deployment. Our nuclear rollout peaked in the 1970s during the oil crisis—President Nixon championed “ Project Independence ,” which aimed to build 1,000 nuclear reactors by 2000.

Scale 28
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SaaStr Podcasts for the Week: May 17, 2019

SaaStr

As for Godard, he founded his first business, BigMachines, in 2000, a business he scaled to $50m in revenue and over 300 people up until it’s acquisition to Oracle 11 years later for $400m. Having been a Founder through the bust of 2000, how did seeing that macro environment impact his operating mentality today?

Scale 146
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The top SaaS companies ruling the East Coast

SaaStock

To do so, Uberflip offers them the ability to create, manage, personalize and optimize content experiences at scale. Founded: 2000. Comscore combines intelligence from various media sources coupled with vast demographic information to accurately quantify consumers’ behavior at a massive scale. . Founders: Michael Praeger.

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Price Optimization in SaaS: Customer Retention

Baremetrics

The scale parameter denoted sigma (?) Note that the survival function also depends on both the shape and scale parameters. This allows us to use censored observations along with the uncensored ones to find optimal values for shape () and scale (?) determines the spread, which dials the mean subscription length.

Retention 126
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Top 10 Lessons Learned in Getting to $100M ARR with Adaptive Insights (Video + Transcript)

SaaStr

So, I’m going to start with just a little bit about my background and we’re going to talk about some lessons I’ve learned in building SaaS companies to scale. Also, had the opportunity to be a board member at a company in Boston called Acquia, which again, a SaaS company built to scale. It makes a huge difference.

Scale 140
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SaaStr Podcasts for the Week with Domo and Gorgias — April 24, 2020

SaaStr

327: John Mellor is Chief Strategy Officer @ Domo, the company that allows you to leverage BI at scale to empower your team with data. John Mellor is the Chief Strategy Officer at Domo, the company that allows you to leverage business intelligence at scale to empower your team with data. John Mellor: And that’s where we are now.

Scale 212