SaaStr

MARCH 10, 2020

Rely on your success, know you are doing something right and scale faster. We’ve scaled it pretty far pretty quickly. And almost 2000 people. And we’re coming to a scale now where this is starting to break. And it turned out that the need for our technology scaled much further than we thought it would.

Scale 192

Scale Sales Hiring Sales Recruiting Scaling 192

Tom Tunguz

SEPTEMBER 19, 2021

More than 2000 employees work all over the world and have collaborated to build a massive software business. If that’s not a suite… Founded ten years ago, the company has scaled rapidly selling their software management suite to small and large companies alike. Revenue, $M. Revenue Growth. -. Gross Margin.

Metrics 260

Metrics Outsourced Development Scale Cloud 260

SaaStr

OCTOBER 12, 2023

Deven has made more than 90 investments since joining in 2000 including in the likes of Twitter, Alibaba, JD.com, Chargebee and Automattic (WordPress) to name a few.

Investment 229

Investment AI Cloud Scale 229

SaaStr

JANUARY 9, 2020

If you buy Salesforce, you get several benefits: Scale. Salesforce is really 4+ clouds that are all at scale (sales, marketing, commerce and platform). If you also own Salesforce, and you are #3 (Google), you get instant additional cred and footprint with the Fortune 500 and Cloud 2000. Diversity in Applications.

Sales Recruiting 244

Sales Recruiting Scale Sales Hiring Cloud 244

SaaStr

MARCH 12, 2021

Q: Which are some lesser known [SaaS/B2B] companies from the dotcom boom and subsequent crash of 1999-2000 that are still doing very well today? A few: eLance was founded in 1998 as an early freelancing website. It merged with a competitor (oDesk) and became the leader we know today as Upwork and is worth $6B today!

SaaS 281

SaaS B2B Enterprise Revenue 281

Intercom, Inc.

APRIL 22, 2019

His new venture focuses on creating a central knowledge network for scaling businesses so that employees aren’t wasting hours by chasing down important resources and company history scattered across a host of apps like Google Docs, SharePoint sites, Evernote and more. Collaboration pains increase as you scale. Short on time?

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

SaaStr

MARCH 20, 2024

You can’t scale either of those channels or people until you’re happy with the efficiency of those people and processes. However, if you’re scaling efficiently and quickly and sales reps are well-fed but not at a breaking point, you might not want to add more salespeople. That genie won’t go back in the bottle.

Sales Hiring 252

Sales Hiring Sales Recruiting Scale Headcount 252

SaaStr

FEBRUARY 19, 2021

’ We always thought that there’d be a giant market down below that Fortune 500 for startups that wanted to scale from 2 employees to 2000 employees and build a killer product for those people. Everyone else in the world, even now our big investors ask us now, ‘when are you going to go sell to the Fortune 500?’

Social Media 269

Social Media Content Marketing Enterprise Retention 269

SaaStr

APRIL 2, 2023

This thought is usually accompanied by a vague statement like “this person isn’t scaling.” Mistake: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal!

Sales Hiring 261

Sales Hiring Scale Scaling Customer Success 261

SaaStr

AUGUST 17, 2021

Today, about 12% do (240 of 2000 customers). Coupa isn’t as much a fintech as SMB players like Bill.com, but it’s getting there with Coupa Pay. Coupa plans the majority of its customers to be running payments through their platform in 10 years. This is a bigger task than SMB, but a huge market. And a few bonus notes: 6.

Payments 296

Payments SaaS Payments SMB Payment Solutions 296

SaaStr

MARCH 3, 2021

Developers want trusted products that are very easy to deploy and that also scale. Global 2000 and larger SME customers pick the vendor that solves their problems. A little more here. Developer’s Choice. Twilio, Stripe, New Relic, etc. exploded as the developer’s choice. Vendors that do can win.

Marketing 349

Marketing Scale Branding Enterprise 349

IT World

JANUARY 4, 2022

Some friends and I were talking about the new Google building at 2000 North Shoreline Blvd. As one person said, it looks like a sagging tent city covered in dragon scales (and not in a good way). in Mountain View, Calif. Truth be told, we’re not impressed. But the real kicker?

AWS 109

AWS Scaling 109

Intercom, Inc.

JULY 2, 2020

And it makes sense: in order to be around to support your customers well into the future, you need a solid foundation for scale. . In the return of the Scale podcast, Pam details her support philosophy and the investments she’s making to drive better customer outcomes, for the long term. For them, proactive outreach is part of the job.

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

SaaStr

APRIL 21, 2023

But as you get bigger and more well-funded, participate in traditional field marketing strategies because they account for 40% of revenue at scale. You can run your own conference, but third-party events like AWS, Dreamforce, SaaStr, and others allow you to get 40% of your pipe from their ability to draw in the best in the industry.

Outsourcing Services 199

Outsourcing Services Scale Outsourced Development Marketing 199

SaaStr

JUNE 26, 2019

move to quarterly once they are at scale. Later, once you have 20–2000 sales reps, a Sales Ops department, good modeling software, etc. At the end of the day, most SaaS start-ups: start off paying monthly, but sometimes / often only once cash is actually received ; and.

Scale 149

Scale Payment Solutions Sales SaaS 149

Tom Tunguz

JANUARY 26, 2020

2018 and 2019 exceeded the heady days of 2000 in terms of dollars deployed. As the scale of the industry has blossomed, market forces (competition and founder demand) have pushed the industry in positive ways. This supply/demand shift that provides founders more leverage in conversations has catalyzed some innovation in venture.

Venture Capital 194

Venture Capital Merchant Services Innovation Finance 194

Sales Hacker

AUGUST 29, 2023

Before Mixpanel, Meka spent four years at Stripe and scaled and matured its sales organization during the company’s rapid growth from 250 to 2000 people. Previously, he served as the VP of Sales & Services at Mixpanel, where he ran the more than 100-person global revenue team.

SMB 73

SMB Scale Compensation Finance 73

Tom Tunguz

SEPTEMBER 2, 2018

In the late 1990s and early 2000, public market investors were able to buy shares at IPO at the ground floor of the business. Others include Docusign: $382M, Zuora[1]: $179M, ZScaler: $126M, These companies are at a radically different scale than 20 years ago. Public market access to startups. **In Amazon went public with $15.7M

Venture Capital 203

Venture Capital Startup Investment Trends 203

User Pilot

MARCH 7, 2024

So if you record 100 DAUs and 2000 MAUs, user stickiness is 5%: User Stickiness = (100/2000) x 100 = 5% User stickiness. To collect the data for NPS calculation, we use a survey asking users how likely they are to recommend the product to their friends or colleagues, on a scale from 1 to 10.

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

SaaStr

MAY 20, 2020

Their competitor bought them out in April 2000, couldn’t IPO, and was bankrupt by August. Take a watch before or after you read the learnings: Jeff founded his last 2 companies before Twilio during the last 2 downturns, so he’s thought through a lot of things we’ve all been going through.

CTO Hire 343

CTO Hire New CTO CTO Airlines 343

SaaStr

DECEMBER 5, 2019

Most of the Fortune 500 / Global 2000 can pay $1m+ a year for applications every employee uses. Blend them together and you get net 60% revenue growth on “just” a 30% growth in customer count. 50+ paid customers with $1m+ ACV. That may sound like a lot to you for Slack, but Slack has grown a lot in the enterprise.

Cloud 175

Cloud Enterprise Trends Development 175

User Pilot

MARCH 9, 2023

I love that we were able to start on the free version of Pendo as we built and scaled our product. We plan on moving to paid as soon as our client base scales, so I feel confident this won’t be a long-term issue. You won’t be able to run experiments on your onboarding flows either, unless you upgrade. Pendo review.

Software Review 98

Software Review Technical Review Systems Review Scale 98

Tom Tunguz

MAY 6, 2015

WebEx went public in June 2000 with $8.3M To achieve that phenomenal growth in 2000, the company ramped their sales and marketing investment from $2M to $9.3M to $50M from 1998 to 2000, representing an astounding 300%+ of revenue. and finally, six months before IPO to WebEx. in revenue over the previous twelve months.

Startup 100

Startup Scale Systems Review Retention 100

Andreessen Horowitz

SEPTEMBER 25, 2023

We brought together some of the best AI founders and leaders—from those scaling the underlying foundation models to those building products that could transform entire industries—for a series of conversations on where we are, where we’re going, and the big open questions in the field. . You have this perverse economy of scale.

Artificial Intelligence 137

Artificial Intelligence AI Scale ChatGPT 137

Tom Tunguz

OCTOBER 13, 2014

This could be because tech companies have achieved such a huge scale that the material acquisitions ten years ago, are no longer material today. The chart above shows the aggregate value of venture-backed startup M&A activity from 2000 through 2014[1] in orange, using NVCA data. The truth is probably a combination of the two.

Acquisition 109

Acquisition Trends Startup Marketing 109

Andreessen Horowitz

SEPTEMBER 25, 2023

The Mosaic guys just figured out how to do that at scale for others. Ali: There’s a scaling law. If you’re scaling the parameters up, you have to scale the data with it. If you don’t have that, you’re not going to get the bang for the buck from scaling. Come to me, I know all the landmines.

AI 96

AI Enterprise Artificial Intelligence Generative AI 96

CustomerSuccessBox

SEPTEMBER 2, 2021

Say in the month of August, your marketing costs were around $6000 and $2000 was spent on sales. The CAC for the month of August will be: ($6000 + $2000)/8 = $1000. Even though customer success has the leverage to bring in significant revenue and boost up the scale, due to upsells and cross-sells, it is excluded.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? So one trend is just containers, Kubernetes and how that auto scales in a very seamless way wherever you are.

Cloud 165

Cloud Scale Trends Machine Learning 165

Tom Tunguz

DECEMBER 4, 2014

2014 will be the third largest year in VC fundraising since 2000. If these exit markets slow down, so will every other car in the train (Series A, B, etc), because sustained multiples reduction of that scale impacts the return profile for every investor from seed through growth. But aren’t startup valuations at crazy levels?

Marketing 100

Marketing Finance Startup Pricing 100

Tom Tunguz

JANUARY 14, 2016

Starting in 2014, and perhaps even a bit before, startups have been able to raise capital at better terms than at any time since 2000. Centralization creates economies of scale, particularly in marketplace businesses that justify massive expansion to engender winner-take-all dynamics. More money raised for less dilution.

Startup 100

Startup Metrics Transportation Marketplace as a Service 100

User Pilot

JUNE 19, 2023

Flexibility and scalability – you don’t have to worry about expanding your server capacity as you’re growing your user base or course offerings – or reducing it if you decide to scale down. Additional viewers cost extra. Skilljar pricing Skilljar is available with custom pricing.

Systems Review 98

Systems Review Management SaaS Education 98

CustomerSuccessBox

AUGUST 25, 2021

The 7th SaaStr Annual conference includes 3 full days, 100’s of workshops, and 1000s of Mentoring sessions, all to help you scale faster. More than 2000 investors would be attending this event. SaaStr 2021 gives you an opportunity to join 10,000+ Cloud and SaaS Founders, VC, and Execs. This will be held in Helsinki, Finland.

SaaS 52

SaaS Finance Startup Subscription 52

Tom Tunguz

JULY 22, 2014

This shift to software has been at the expense of Infrastructure investments which saw their heyday in the 2000 era when the nervous system of the internet was built and scaled. VCs have doubled their allocations to software compared to five years ago. Health startups have garnered a persistent share of about 20% of dollars.

Venture Capital 100

Venture Capital Startup Banking Trends 100

Teamgate

OCTOBER 19, 2019

Let’s say you have 2000 Facebook fans, 2000 followers on Twitter, and 2000 email subscribers. But one thing that makes email marketing so sexy is that it’s much easier to build a mailing list of 2000 people than to get 2000 new followers on Twitter or Facebook. Is it the same thing? Absolutely not.

Scale 68

Scale Social Media Underperforming Technical Team Content Marketing 68

Aaron Beashel

OCTOBER 31, 2016

Grow social traffic (John ) – Scale posting across all our social media accounts. Scale paid acquisition (Paul) – Find and onboard PPC agency. Scale content production (Leanne) – Devise content strategy. Scale blogging to 3x per week. Conduct keyword research and identify key terms. Implement programmatic buying.

Scale 100

Scale Underperforming Technical Team B2B Marketing 100

User Pilot

MAY 14, 2023

The two ‘plans to scale’, Growth and Portfolio, come with custom pricing. Moving it from 2000 MAUs to 2500 brings the price from $279 to $349. However, to use the more advanced features, you need to use one of the paid plans: Plus, from $32/month Business, from $80/month Scale, from $171/month Hotjar pricing.

SaaS 98

SaaS Scale Social Media Pricing 98

User Pilot

OCTOBER 29, 2023

And they’re way less time-consuming than interviews or focus groups, which makes them perfect for large-scale research. This would result in the same monthly recurring revenue of $300,000 ($150 x 2000 businesses). Their advantage is that they’re easy to create, and you can target specific user segments.

SaaS 105

SaaS Interviewing Pricing Market Research 105