PODCAST 60: Effectively Giving and Receiving Constructive Feedback w/ Alyssa Merwin

Sales Hacker

Our second sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best.

How To Scale an Open Culture. What We’ve Learned at Atlassian (Video + Transcript)

SaaStr

Those things actually should be constructed and collaborated and changed in dynamic where everybody can see them. Jason Lemkin : So I guess maybe the learning, which I still think about it, is that trust scale. Even at Atlassian’s scale, resources are finite.

SaaStr Podcast #214: Erica Schultz, CRO @ New Relic on What It Takes To Successfully Scale Into Enterprise

SaaStr

Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well? Maybe regardless of scale? Welcome to Episode 214!

How To Scale an Open Culture. What We’ve Learned at Atlassian (Video + Transcript)

SaaStr

Those things actually should be constructed and collaborated and changed in dynamic where everybody can see them. Jason Lemkin : So I guess maybe the learning, which I still think about it, is that trust scale. Even at Atlassian’s scale, resources are finite.

The Evolving Role of the CEO: As a Company Scales, How Your Job Changes (Video + Transcript)

SaaStr

It’s about the people you bring into the organization, that culture and that’s what’s going to take you from kind of the zero to one to like a scaling company. How are you trying to scale it? You’ve scaled big companies? Join Atrium CEO and Justin.TV/Twitch

Customer Education: The Secret to Scale in Customer Success

ChurnZero

Earlier this week we hosted a well-attended webinar on – Customer Education: The Secret to Scale in Customer Success. . Topics discussed included: How Customer Education scales a Customer Success team.

State of the Cloud 2019 from Bessemer Venture Partners (Video + Transcript)

SaaStr

And you get folks like Tobi at Shopify and also this room, I’d like to think, are now part of this club that’s driving tech innovation and tech value creation and job creation on a massive massive scale.

Cloud 209

Strategies to Scale Your Local PPC Campaigns Without Killing Your ROI

Unbounce

If you work at a multi-location franchise or company with multiple offices, local PPC at scale can be very messy. The good news, however, is that—by using smart strategies and tools— you can scale your local PPC campaigns and target several locations at once without too many headaches.

Why your growth depends on taking risks with your hiring strategy

Inside Intercom

There’s a key turning point for your hiring strategy in a rapidly scaling team or organization. We’ve since scaled to more than 35 in Dublin the past 2 years – and 110 globally in the first half of 2018. At a certain scale, the bandwidth for coaching and mentoring increases to the point where it is possible to hire people who display good potential but need that extra bit of assistance. Scaling up your hiring strategy.

The art of being truly customer centric: 6 lessons from Survey Monkey’s CMO

Inside Intercom

This is episode one of Scale, a brand new podcast series on moving from startup to scale up. Marketing company culture customer acquisition customer feedback retention scale

Hiring Profiles: Step 0 of a Successful Onboarding Program

Kellblog

So it’s no surprise that I hear a lot about high-growth companies building onboarding programs to enable successfully scaling their sales organizations and sustain their growth. It’s a constructive exercise in building something that many folks have built before — so it’s about content structuring, best practice sharing, and the like. onboarding Recruiting Sales sales model salesops Scaling Startups Uncategorized Venture Capital Hiring Hiring Profiles

The most exciting Latin American SaaS Startups

SaaStock

Construct. Elevator pitch : Construct develops a field communication platform for construction projects. Its platform enables engineers, architects, and project managers to communicate and collaborate in the construction supply chain network.

Lesa Mitchell joins The Heritage Group Accelerator Powered by Techstars to help startups disrupt legacy enterprises

TechStars

Working with a company like The Heritage Group provides startups the chance to work across multiple companies that could become customers, and obtain access to expertise that will help them scale.”.

Are You Interviewing 50+ Years Young SaaS Veterans? You Should Be.

SaaStr

The software sure looks a lot different: But not that much in terms of overall approaches to scaling has really changed, so long as you have kept up with technology changes. And force yourself to construct a team that is diverse in all vectors.

29 Latin American SaaS Superstars

SaaStock

Neoway is targeted to serve a diverse range of industries, including transportation, consumer goods, construction, oil and gas, health and pharmaceuticals, technology, telecoms, banks, and insurance companies and brokers, among others.

The top SaaS companies ruling the East Coast

SaaStock

To do so, Uberflip offers them the ability to create, manage, personalize and optimize content experiences at scale. Comscore combines intelligence from various media sources coupled with vast demographic information to accurately quantify consumers’ behavior at a massive scale. .

The AI Agency - A Novel GTM for Machine Learning SaaS Startups

Tom Tunguz

Procore targets construction with their software and Veeva targets pharmaceuticals with their CRM. Agencies scale revenue linearly with people. Most technology companies scale revenue independently of people. But as it scales and as it grows, the AI agency replaces human hands with software. In 2015, I wrote about the trade-off facing vertical SaaS companies. Vertical SaaS companies focus their efforts on a particular group of customers.

T.A. McCann on how sailing in the America’s Cup is like running a startup

TechStars

Even in boat construction, you hire the best people you can. But as you start to get scale in a company, even small scale, five, 10, 15, 20 people, that’s very jarring for a company, because they can’t keep up with all of that. McCann, serial entrepreneur and Managing Director of Pioneer Square Labs, has sailed in two America’s Cups. How are sailing and startups alike? explains. David Cohen was super excited when he realized that T.A.

How to develop a winning sales mindset: Critical self talk vs pep talk

Close.io

Focus on constructive self-criticism. Instead, focus on what questions that have constructive potential. Do you skew to one side of the critical self-talk scale? We’ve all been there: you’re in the middle of a sales call, and you start rambling.

How Best to Create a B2B Customer Survey

ChurnZero

Types of Rating Scales. The main questions come from three major rating scales: Customer Satisfaction (CSAT) Questions usually utilize this rating scale to get clients to demonstrate their level of satisfaction with a product or service.

B2B 78

5 ways to use personalization to grow your SaaS

Baremetrics

But when you’re selling at scale on your marketing site, you’re effectively delivering a monologue – and the same script is being read off to everyone. It’s exactly what I would do if I were trying to convince somebody over email or the phone to buy, but in a way that scales.

Applicant Tracking System (ATS): Which One is Right for Your Business?

OpenView Labs

Scaling and hiring are the top concerns we hear from both our portfolio leaders and the broader tech community. Who do you need to hire now to continue to scale the business? To have something in place to manage the process is crucial as your business rapidly scales. “An

The SaaS superstars of the East Coast

SaaStock

To do so, Uberflip offers them the ability to create, manage, personalize and optimize content experiences at scale. Comscore combines intelligence from various media sources coupled with vast demographic information to accurately quantify consumers’ behavior at a massive scale. .

WP Engine passes $100M in revenue and secures $250M investment from Silver Lake

A Smart Bear

People said there’s no money in hosting. WordPress is just a toy. After the success of Smart Bear, I should be setting my sights on something big, not this. I’m sure people said similar things to Heather when she joined as our CEO.

An Ode to the OKR - How to Motivate Greater Ambition in Teams

Tom Tunguz

The habits formed from 17 years of schooling and a 100 point scale run deep. Second, the OKR construct reinforced greater ambition. I remember the first time I wrote an OKR (objective and key result) at Google. “You should set your goals so that you attain 70%. That’s success,” my manager told me. “Even better if you have a moonshot goal in there, with a 5% likelihood of success.” ” I was uneasy with calling 70% goal achievement as success.

SaaStr Podcasts for the Week: May 17, 2019

SaaStr

As for Godard, he founded his first business, BigMachines, in 2000, a business he scaled to $50m in revenue and over 300 people up until it’s acquisition to Oracle 11 years later for $400m. Where does Godard believe that things really start to break down in the scaling of an organisation?

Kung Fu

A Smart Bear

A lot of businesses aren’t profitable even at scale. Or you can start selling to enterprise — nothing wrong with that — but then your high cost-basis of marketing, sales, and service will not scale downward. Founders are caught by surprise by the scaling phase.

The Metrics-driven SaaS Business

Chaotic Flow

A software vendor invests in developing code, and then operates a sales and marketing infrastructure that scales to sell more copies. A SaaS business invests in acquiring customers, and then operates a service delivery capability that scales to service customer subscriptions.

SaaStr Podcasts for the Week with Twilio and Flexport — June 21, 2019

SaaStr

244: Ryan Petersen will share what he has learned about scaling culture, expanding globally, raising venture capital (or not), and using technology to improve legacy industries.

SMB 168

The Power of Market Places

Tom Tunguz

The internet neutralizes the first value proposition of brokers by leveling the information asymmetry between buyers and sellers at a far greater scale with much better data than any broker ever could. Market places exert such gravity that once at scale, they are almost impossible to disrupt.

How to prepare for engineering interview assignments

Inside Intercom

“We do our best to make them feel more personal with some helpful and constructive feedback” Last year Intercom had a few hundred applications to a pool of intern positions. It’s a difficult scaling problem.

Drone-Delivery Startup Zipline Now Valued at $1.2 Billion

TechStars

But far more importantly, the Techstars Seattle team saw in Keller both passion for his robots and the crucial ability to receive feedback well, learn from constructive criticism, and make big changes when the situation called for it.

The Secret to Building Strong Sales Teams

Sales Hacker

You want people who will challenge each other constructively as a way to learn and get better. They have to be focused on delivering their core objectives, but they’ll appreciate the opportunity to contribute on a broader scale. In sales, you only go as far as your team will take you.

Sales 83

Building Your Sales Enablement Technology Stack

Sales Enablement, SaaS and Growth

Sales enablement technology categories As I’ve mentioned there’s a plethora of tools which fall under the vast umbrella of “sales enablement”, however, in order to construct a technology stack, I think it’s helpful to first consider how, when and why sales reps will leverage specific tools.

PODCAST 61. Change the Job Process to Find the Right Candidate w/ Shireen Jaffer

Sales Hacker

If you missed episode 60, check it out here: PODCAST 60: Effectively Giving and Receiving Constructive Feedback w/. This week on the Sales Hacker podcast, we speak with Shireen Jaffer , CEO at Edvo. Edvo helps people get the best jobs AND finds jobs they may need in the future.

SaaStr Podcast #210: Bridget Gleason, VP of Sales @ Logz.io On Why The Best Sales Reps Are Not Outgoing and Extroverted

SaaStr

Having led and scaled numerous sales teams, does Bridget agree the best sales reps are outgoing and extroverted? Welcome to Episode 210!

How to Help Your People Grow: Creating a Culture of Feedback

OpenView Labs

Collecting feedback from peers might sound like a good idea, but it almost always results in lower quality feedback and rampant reciprocity when it is part of a formalized full-scale structured process.

DroneDeploy uses ChartMogul to perform top-down analyses of target industries

Chart Mogul

A construction worker trying to check progress on his job site or make design plans and track them against progress. Learn how DroneDeploy uses industry data with ChartMogul to quickly make business decisions selling to a multitude of dynamic industries.

Cloud 52

The 15 Most Inspiring Sales Stories We Heard This Year

Sales Hacker

Anita came on as the first CRO of Voxy in 2018 and has since scaled the inside sales team both in the US and in their international offices. She rapidly scaled sales at Voxy, while also playing mentor to numerous female sellers both within and outside of Voxy’s walls.

How to tell your company story

Inside Intercom

It works in just about every situation where other human beings are involved and, contrary to what you might think, it’s actually surprisingly simple to construct a compelling story. So many companies fail to live through the scale up stage for precisely this reason.

SaaStr Podcasts for the Week with Fmr. CEO of Host Analytics and CEO of Namely — Jun 14, 2019

SaaStr

It does make me think, Dave, to a lot of questions that I get in terms of from early stage founders who have their first few sales reps and they always say to me, “Harry I’m going through quota setting, quota construction.

Sloppy PPC Landing Pages Hurt Your Ad Spend. Here’s How To Fix ‘Em.

Unbounce

Capterra lists companies within specific verticals, like “construction marketing software.” Shape lets Directive set up predefined targets with caps for multiple campaigns under each client that make it tailor-made for scaling agency accounts.

SaaStr Podcast #213: Tom Tunguz, GP @ Redpoint Ventures On Why Scoring Leads May Actually Be Dangerous

SaaStr

How does Tom think about constructing comp plans the right way today? Tom Tunguz: Well, it’s tough because you can construct a multiyear contract in a bunch of different ways. Can I ask, just in terms of adding those first AEs here, as many are first time founders and kind of scaling founders are, how do you think about when the right time to add those first AEs is? Welcome to Episode 213!