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How Zapier supports 3 million users by investing in customer outcomes

Intercom, Inc.

And it makes sense: in order to be around to support your customers well into the future, you need a solid foundation for scale. . But obsessing over efficiency can mask what’s most important, and most rewarding, to support teams – actually helping customers. Listen to the full episode above or get Pam’s key takeaways below.

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The Techno-Optimist Manifesto

Andreessen Horowitz

Developed societies are depopulating all over the world, across cultures – the total human population may already be shrinking. We believe this is the story of the material development of our civilization; this is why we are not still living in mud huts, eking out a meager survival and waiting for nature to kill us.

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Questioning tech: The past, present, and future of survey tools

Intercom, Inc.

That’s because Intercom is a single connected platform, so the survey results can trigger powerful workflows for everyone from the sales team, to the marketing team, to the support team. As tech has developed, so has our capacity to know ourselves at a large scale. Take Zoe Sinnott. Liam Geraghty: Okay.