SaaStr

OCTOBER 11, 2023

That’s not just pretty epic growth at almost $7 Billion in revenue, it’s one heck of a comeback. But a Smaller and Smaller Percentage of Revenue. From a business model perspective, Shopify has in essence been a fintech and merchant product first and a SaaS product second for quite some time.

Payments 292

Payments Merchant Services Payment Solutions Revenue 292

SaaStr

MARCH 25, 2021

It’s done it by going more upmarket, and better monetizing partners and services. Having said that, the average ACV here is $14,615 … so that’s at the high end of a traditional SMB spend, which probably accounts for the high NRR. Driving existing customer revenue up more than new logos.

Outsourcing Services 285

Outsourcing Services Payments Merchant Services SaaS Payments 285

Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. Candice underscores the financial and reputational risks associated with non-compliance.

Payment Services 113

Payment Services Merchant Services Payments compliance 113

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. How do they think about attaching payments to those existing customers?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

SaaStr

MAY 10, 2021

Fast forward to today, and we can add an important nuance to that: a second core product not only helps you grow faster at scale (a bigger TAM), but it drives up NRR and more revenue from your existing customers. Pretty good for SMB SaaS. Box at $800m ARR is about 30% SMB / 70% enterprise, the inverse of Shopify.

Merchant Services 227

Merchant Services SaaS Payments SMB Payment Solutions 227

SaaStr

JANUARY 31, 2023

The SMB segment of Zoom has stopped growing, so going from ~0% growth to 7% growth actually might end up being huge. Merchant payments have become the bulk of not only its revenue, but importantly, have been growing twice as fast as SaaS revenues). Yup, $1.00. More on that below.

Pricing 274

Pricing Merchant Services Payment Solutions Payments 274

FastSpring

JANUARY 27, 2022

Each of the companies Jon worked with lowered churn by creating a better notification process, including a reminder about their renewal six weeks prior to the billing cycle. We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Payrix

JUNE 25, 2024

Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast.

Payments 100

Payments Payment Solutions Finance Embedded Payments 100

Stax

APRIL 11, 2024

SMB owners wear many hats, managing everything from staff to sales. Adding to the already tough job of managing a small or medium business is the complex task of understanding how payment processing works, including managing the fees, equipment, accounts payable and more. Learn More What is a Payment Management System?

Payment Services 88

Payment Services Payment Solutions Merchant Services Payment Methods 88

Stax

DECEMBER 20, 2023

Although credit cards have been around since the 1950s, in recent years, they’ve started to dethrone cash from its position as king of payment methods. With a whopping 84% of American adults owning at least one credit card (the average is 3 credit card accounts per person), card payments reached $9.43 trillion in 2021.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Features 88

Tom Tunguz

JUNE 26, 2013

But these days I often respond “financial services.”. In the last two years, financial services startups have been innovating impressively quickly and challenging some of the fundamental ways in which capital and credit are distributed. This is a boon to merchants whose payment fees shrank.

Merchant Services 100

Merchant Services Payments Startup Point of Sale 100

Stax

NOVEMBER 20, 2023

TL;DR Founded by American Express in 2010, Small Business Saturday encourages consumers to shop at local small businesses. Participating in Small Business Saturday can help SMBs boost revenue, foster customer loyalty, and strengthen the local economy. The 13th annual event is set for November 25th this year.

Payment Methods 88

Payment Methods Merchant Services Payment Services Stax 88

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. WP Engine, we’re the world’s most trusted platform for WordPress. And it’s easy from an integration standpoint.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

FastSpring

APRIL 4, 2024

Are you looking for a merchant of record that will partner with you to grow your business internationally? FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including VAT and sales tax management, payment localization, and consumer support.

Scale 157

Scale Sales Payment Methods Merchant Services 157

FastSpring

JUNE 11, 2024

Are you looking for a merchant of record that will help you grow your subscription software business? FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including software management, VAT and sales tax management, global payments, and consumer support.

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

SmartKarrot

NOVEMBER 18, 2020

Improve platform and services adoption rate and minimize customer and revenue churn. Ensure product adoption by onboarding new customers and new teams. Develop best practices for new customer onboarding and customer growth/renewal to ensure ongoing customer success. Ensure Smartly.io

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

SaaStr

AUGUST 15, 2020

Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. One, it starts high up in the sales process, right? You need to discover in the sales process. I don’t know anyone right now. So really well said.

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. FastSpring automatically changes the language, currencies, and payment methods of the checkout experience based on where a customer is located.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

FEBRUARY 12, 2025

Billion run rate (most of it not software, but that’s the revenue run rate), it’s growing at a stunning 31%. International Revenue Up +33%. 50% of Revenue Outside North America. Shopify has just 45% of its revenue in the U.S. Relatively speaking, SMB online is softer. #4. Holy cr*p Shopify. Wow Shopify!

Payment Methods 282

Payment Methods Merchant Services Payment Solutions SaaS Payments 282

FastSpring

JUNE 2, 2025

Likewise, in the tech-meets-ecommerce space, there were very few SaaS companies out there, live service gaming didnt really exist yet, and software companies wanting to sell their software globally had very, very few options. Podcast Full Interview: Audio Listen online or find it on more podcast services. Watch or listen now!

Payment Methods 99

Payment Methods Merchant Services Payment Solutions Payment Services 99