User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? It also helps boost your referral and word-of-mouth marketing. Keep your best customers loyal to your store by rewarding them with discount coupons or referral bonuses. A responsive customer support service.

Payment Methods 94

Payment Methods Scale Payment Services Sales 94

User Pilot

MAY 6, 2024

TL;DR A user profile is a collection of details about an individual user: their identity, roles, personal details, or behavior. They may be inspired by a user but they don’t describe one real person. Psychographic data on attitudes, interests, and values allows tailoring products and marketing to resonate with users’ lifestyles.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Subscription Flow

NOVEMBER 28, 2023

It is true eCommerce business market is saturated enough. One needs to keep working to retain existing customers and onboard more. However, it greatly depends on the choice of the system that is used to run the eCommerce setup. So, often, there are long debates on open source vs SaaS eCommerce.

Payment Methods 59

Payment Methods Merchant Services SaaS Payments Payment Services 59

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. Examples of popular SaaS apps include Shopify, an eCommerce platform, Dropbox, a cloud storage service, and Stax Bill, an automated payment processing system.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

JANUARY 11, 2024

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. Make the onboarding journey enjoyable by providing clear instructions and guidance.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

Neil Patel

MAY 20, 2021

While you once had to be fluent in code to successfully build a website or an app, those days are now far behind us. These revolutionary interfaces allow users without classic programming backgrounds to build websites and apps through a graphical interface rather than using code. Thanks to no-code creation tools. Speed of Release.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

Stax

MARCH 6, 2024

Physical and eCommerce product subscription businesses are expected to make up 45% of the market’s value. Mobile apps make up 53%, and the SaaS market is worth $152 billion. In this article, we’ll unpack the complexities of recurring billing for businesses operating or transitioning to a recurring billing payment option.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

FastSpring

JANUARY 29, 2021

Some of the updates to our platform include faster seller onboarding, support for more languages, and a play-by-play rundown of how we’ve made PSD2 compliance effortless for our sellers. This means that starting January 1, 2021, all ecommerce transactions in the European Economic Area (EEA) became eligible for SCA.

Merchant Services 78

Merchant Services Payment Services Payment Methods compliance 78

SaaStr

NOVEMBER 21, 2022

Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Brex then scaled its payments business quickly.

Payments 182

Payments Payment Methods Embedded Payments Scale 182

SaaStr

APRIL 1, 2023

Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. The market continued to expand and grow into what it is today.

Scale 192

Scale SMB Merchant Services Payment Methods 192

SaaStr

FEBRUARY 9, 2023

is a software company that develops online SEO tools and free educational materials for marketing professionals. Ahrefs is an all-in-one SEO toolset for growing search traffic and optimizing websites. To do that, Ahrefs crawls the web, stores tons of data and makes it accessible via a simple user interface. Ahrefs Pte.

Payment Methods 194

Payment Methods Payments Payment Solutions Education 194

Stax

FEBRUARY 28, 2024

In a saturated market, how do they distinguish themselves? But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. However, only 10% of them currently employ these models.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Subscription Flow

DECEMBER 27, 2023

Every business needs to manage various financial and accounting operations, and there are different software in the market that businesses opt for (depending on their business needs). We will tell you to not only perform accounting operations with Xero integrations but also to process recurring payments with Xero.

Payment Features 59

Payment Features Payment Services Payments Payment Solutions 59

FastSpring

MARCH 16, 2023

By understanding a region’s native language and culture, these strategic partners can be a one-stop shop for localized marketing and sales support. For instance, since they onboarded an affiliate partner in Japan, their sales in the country have increased by over 300%. This will make your partners’ jobs a lot easier.

Payment Methods 148

Payment Methods Payments SaaS Payments Social Media 148

Subscription Flow

NOVEMBER 7, 2023

The success of your business can be greatly impacted by your choice of payment processing model in the dynamic world of eCommerce and online business. To simplify the intricacies of payment processing, two well-known solutions have surfaced: Payment Facilitators (PayFacs) and Merchants of Record (MoRs).

Merchant Services 59

Merchant Services Payment Services Payment Facilitation Payfac 59

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Book the demo to find out more! What are Salesforce integrations?

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform.

Payment Solutions 137

Payment Solutions Payment Features Payment Methods Payment Services 137

Neil Patel

JULY 12, 2021

Marketing is important to your business. However, as customers evolve, so does the unpredictable marketing landscape. This means you’re likely spending more and more time trying to keep up with the latest marketing tips and trends. What is Marketing Automation? Basically, it makes personalized messages simple.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

User Pilot

FEBRUARY 25, 2024

The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. Predictive analytics are driving business decisions such as product and marketing strategy. Personalized experiences are becoming standard in the SaaS world.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). The remaining options on this list serve both ecommerce and companies selling physical goods and services. Legal compliance.

Payments 95

Payments Payment Features Payment Methods Payment Services 95

User Pilot

DECEMBER 7, 2023

Data is the backbone of modern marketing. These insights help modern businesses understand customers, create targeted marketing campaigns, identify business opportunities, and enhance the customer experience. For instance, market research data can help you decide on effective product management strategies.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Identify friction areas.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. The Valley of Death This Valley of Death graph shows quite a clear division in the market. Those methods no longer work, and it’s time to adapt.

Business Model 248

Business Model SaaS Payments Payments Headcount 248

Payrix

JANUARY 30, 2024

Nick first marketed the fitDEGREE app to college recreation centers, and it only consisted of registration and inventory control features. Nick realized that adding payments to the software product was the only way he could continue to compete in the space, so he took the opportunity. I work with small, local business owners.

Payment Services 130

Payment Services Payments Merchant Services Payment Solutions 130

Totango

AUGUST 16, 2022

Customer retention software performs tasks that serve to promote subscription renewals and identify customers at risk of churn, such as: Ensuring successful onboarding. Identifying customers in the market for upsell offers and referral invitations. Onboarding. The road to retention starts with a successful onboarding experience.

Payment Solutions 102

Payment Solutions Payment Methods Retention Software Review 102

User Pilot

OCTOBER 17, 2023

There are nine types of customer insights you can collect, and they include: Market research data to identify gaps, competitive advantages, growth areas , and, most importantly, the needs of your customers. Then use the insights to create targeted flows for onboarding, in-app guidance , and support. How to collect market research data?

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

User Pilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. What is Typeform? Userpilot NPS Dashboard.

Payments 95

Payments Payment Methods SaaS Payments Payment Solutions 95

User Pilot

APRIL 21, 2024

Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). Others include PPC adverts, social media, or email marketing. Build high-converting landing pages for your website visitors The landing page is the central touchpoint in the conversion path. Attest website.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

The Marketing & Growth Hacking Publication

FEBRUARY 3, 2019

They expect an end-to-end shopping “experience” and this is where eCommerce subscription has a chance to shine by developing long term relationships with consumers. And subscription eCommerce seems to be the answer. The subscription eCommerce market has grown by a whopping 100% year-over-year for the past five years.

Payment Methods 40

Payment Methods Payments Payment Features Subscription 40

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. Ensure you provide users with a robust onboarding experience and remove any friction that could negatively impact conversion.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. Nico joined me on Inside Intercom this week, where we discussed everything from the three stages of company growth to how growing companies can address new markets.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Neil Patel

NOVEMBER 16, 2020

The Walmart Marketplace is among the fastest-growing e-commerce stores out there, so if you’re looking for an Amazon alternative, it’s a serious contender. Walmart launched the marketplace back in 2009 to attract online shoppers and grow its customer base. It all comes down to: Managing your store effectively Optimizing your prices.

Marketplace as a Service 145

Marketplace as a Service Payment Methods Merchant Services Payment Services 145

User Pilot

APRIL 29, 2024

A market segmentation survey is a market research tool. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies.

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. But while it IPO’d at a $1B valuation just this past November, today its market cap is only.$218m. But it then loses real money on onboarding, at -124% margins, and real money on hardware, at -183% margins.

SaaS Payments 239

SaaS Payments Scale Payment Methods Payments 239

Totango

AUGUST 23, 2022

For example, a website visit, an online sales purchase and a phone support call are all potential customer journey B2B touchpoints. In terms of the customer lifecycle, touchpoints may occur at any point during an interaction with your brand, including: Pre-sales, starting with a prospect’s first marketing touch.

B2B 118

B2B Payment Methods Payments SaaS Payments 118