SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

Baremetrics

AUGUST 5, 2021

Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Source: Harvard Business Review Between now and when companies find out what works best, embrace flexibility and give employees the autonomy to get their work done regardless of when and where. That’s where Baremetrics comes in.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SaaStr

AUGUST 9, 2019

What is the right way for startup founders to address sales rep onboarding? What ratio of revenue is healthy for professional services to account for? But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. What is a good payback period?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. For that, you need really good onboarding.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

SmartKarrot

MARCH 23, 2023

Demonstrating our SaaS platform online. Subscriptions from clients renewed. Control and monitor the onboarding of customers. Sell customers on the benefits of the Robin AI platform. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

OPEXEngine

JANUARY 14, 2020

Price/Revenue Ratio. Source: SEC filings – weighted average by company revenue. Many factors drive the high-growth of SaaS companies, including higher market adoption of SaaS and the structural advantages of the recurring subscription revenue model – see Why SaaS Companies Grow Faster. Public SaaS Companies. -8%.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

SmartKarrot

NOVEMBER 24, 2021

Subscription model, membership economy, consumption-based model. As per Deloitte , 8 out of 10 subscription companies are maintaining their customer base or growing their customer base in the pandemic. Today, businesses in the subscription economy have moved from selling one-off products to customers.

Subscription 10

Subscription Payment Features Payment Services SaaS Payments 10

ProfitWell

SEPTEMBER 23, 2019

Your Daily Top Subscription News. Simplified product, pricing, and onboarding processes. Since we know subscription retail is the new brick and mortar shopping experience, we're all eyes for Lookiero—which is being dubbed "the Stitch Fix for Europe.". Subscription Sapiens. Today, we're talking fierce females.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Subscription 45

SmartKarrot

NOVEMBER 24, 2022

Foster collaboration and trust both within and across teams, especially at your peer level and senior leadership. Ensure alignment between CS/BDE teams to support books of business and client partnership growth. Communicate directly with customers on assigned responsibilities and tasks.

Customer Success 19

Customer Success Payment Services Payment Solutions Software Review 19

SaaSOptics

MARCH 1, 2022

Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.). However, integrated solutions can be rigid and aren’t always the perfect fit for growing businesses—kind of like trying to wear a shoe that’s one size too big. That’s no small feat.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Cultivate a customer-centric culture from leadership down.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?”

Payment Solutions 147

Payment Solutions Payments Outsourcing Services SaaS Payments 147

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Analytics is the active study of different types of data with the aim of discovering meaningful patterns and translating these into insight (such as historical analyses and forecasts), or action (such as those intended to improve business performance). .

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. The same goes for the website, customer support, and user onboarding. Focus: Customer Onboarding and Face-to-Face Conversion. Self-Service. Enterprise.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

BrightBack

AUGUST 19, 2019

Subscription businesses can't survive on acquisition alone. In today's world, there's more revenue to be earned after initial purchase, so companies must do everything they can to extend the lifetime value of the customers they fought so hard to acquire. Here are three ways to grow your business utilizing customer retention.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

Sales Hacker

SEPTEMBER 15, 2020

Key lessons learned in 10 years of top leadership [12:23]. Our second sponsor is Outreach , the number one sales engagement platform. And that includes things like registration and payments, messaging, communications, and how they really lead their community in sports activities and programs. We’re on iTunes. And on Stitcher.

Leadership 63

Leadership Payments Scale Payment Methods 63