Remove integrations liveagent
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Fintech Customer Experience: How to Measure and Improve It [+ Tools]

User Pilot

Userpilot, Zendesk, and LiveAgent are the three best tools to consider when trying to improve the customer experience for those using your fintech products or services. It includes features like: AI-powered chatbots Automated ticketing system Agent management Canned message macros WYSIWYG editor Mass actions Source: LiveAgent.

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15 Best Intercom Alternatives for SaaS Companies (2023)

User Pilot

LiveAgent excels as an Intercom competitor for live chat automation , offering customizable live chat and call center features. LiveAgent – best Intercom competitor for live chat automation LiveAgent is another help desk software solution for customer support teams. What features does LiveAgent offer?

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Best Knowledge Base Software

Neil Patel

The Top 5 Options for Best Knowledge Base Software: Document360 – Best for Internal Use Zendesk – Best for Larger Businesses With Technical Setups Helpjuice – Best for Detailed Analytics LiveAgent – Best for Handling Multichannel Support ProProfs Knowledge Base – Best Free Knowledge Base Software for Beginners.

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Best Customer Service Software

Neil Patel

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System.

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5 best SaaS knowledge bases & why you need one in 2020

ProfitWell

Features - Atlassian is also the maker of the popular Jira project management software and Trello task management system, so Confluence integrates seamlessly with those tools. Features - LiveAgent is highly configurable, allowing you to customize nearly every aspect of your knowledge base to get the look you need to match your brand.

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10 Simple Steps to Building a Knowledge Base

Neil Patel

Here are a few software programs I like for managing knowledge bases: LiveAgent optimizes your ability to handle multichannel support, filtering all communication through one easy-to-use dashboard. Despite it being free, it still comes with some great features and integrations that make knowledge base building a breeze.

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In-App Customer Support: Tools and Best Practices for a Great In-App Support Experience

User Pilot

By integrating customer support directly into your software app or website, you can: Boost user retention. The main things you should look for in an in-app support automation tool are customization features, integrations, user-friendliness, live chat options, multi-language support, and analytics features.