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Three chief customer officer job descriptions we love

ChurnZero

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

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What Is Bootstrapping a Business?

Baremetrics

Beginning Stage: At the start, you’ll either not have any revenue or far less revenue than is sustainable. Customer-Funded Stage: At some point, your revenue stream will get to the point where customers can finally fund the day-to-day operations of the business. Focus as much as possible on your burgeoning revenue stream.

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The Startup Funding & Financing Guide

Baremetrics

Company C was funded by pre-orders from customers, a friends and family round, and then through revenue-based financing for a period of time. For Companies A, B, and C, they all exchanged equity for capital, leveraged debt, and used profits from customers to fund their startup. Buffer spent $3.3 Reilly Chase of HostiFi.

Finance 111
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Summary of New York Tech Week 2023 (ItaĂş BBA, BTG, BofA)

SaaSHolic

Differences and similarities between Latin American/Brazilian startups and Silicon Valley startups are discussed, with a focus on challenges related to data ownership, regulatory and intellectual property rights, and fostering innovation.

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A cathartic conversation

ProfitWell

Today, we're pushing for discounted plans, adopting more flexible payment terms, and turning your product into a marketing channel. Our friend Kyle Poyar , VP of Marketing Strategy over at OpenView —the expansion stage venture capital firm—says it’s time to revisit your pricing. Subscription Stimulus Package.

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The New Rules of Indie Hacking Through A Recession

Outseta

It’s amazing how people can innovate when they’re forced to. I’ve come to believe that there are only two scenarios where it undeniably makes sense to raise venture capital: You’re building something so capital intensive that it can’t possibly be built without massive amounts of money. Think SpaceX.

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Understanding the SaaS business model

ProfitWell

And with the field having undergone a couple of “ knockout expansion years ,” with more revenue pouring into SaaS than ever, it has never been a better time for a young SaaS company. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing.