User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. How do you tune in to what users are saying on the grapevine?

Underperforming Technical Team 97

Underperforming Technical Team Marketing Market Research Outsourced Development 97

Tom Tunguz

APRIL 14, 2019

Since writing The AI Agency: A Novel GTM for Machine Learning Startups , I’ve been meeting many companies who operate this way. These startups use machine learning to disrupt an industry traditionally dominated by agencies: law, accounting, recruiting, translation, debt collection, marketing…the list is long.

AI 191

AI Sales Recruiting Underperforming Technical Team Machine Learning 191

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. These bots help businesses deliver both radical efficiencies and better, faster support experiences. Support teams get a lot of repeated inbound questions, which get tedious to answer.

Artificial Intelligence 281

Artificial Intelligence Machine Learning Underperforming Technical Team Development 281

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Is web3 going to change everything because, as Chris Dixon argues, the best entrepreneurs and developers have learned not to build atop centralized platforms?

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

SaaStr

MARCH 26, 2019

Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know your forever user.

Scale 152

Scale Payment Services Payment Methods Scaling 152

All that Saas

JULY 1, 2021

Ideal for hospitals , universities, resorts, co-working spaces, hotels, warehouses, and other industrial hubs, this software brings companies an excellent end-user experience. The analytics engines allow for teams to collaborate effectively which in turn generates actionable insights for future usage. User Experience.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 131

Enterprise Underperforming Technical Team Scale B2B 131