Kellblog

OCTOBER 13, 2022

Is it MRR (monthly recurring revenue)? I’m writing this post to help readers who (like me) grew up in an annual subscription SaaS world adapt to the new and increasingly popular world of usage-based pricing [4], including month-to-month contracts and variable fees [5]. Hence, the revenue recurred. So many questions.

Metrics 132

Metrics SaaS Payments SaaS Payment Features 132

Intercom, Inc.

SEPTEMBER 10, 2020

Now, as a senior lecturer at Harvard Business School and a VC with Stage 2 Capital , Mark is leaning to the quant once more, identifying a more data-driven perspective on the questions of when to scale and how fast. . As an engineer by training, in pressure situations he tends to “lean to the quant.” A data-driven framework for scaling.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

The Angel VC

MARCH 23, 2016

If you have a SaaS startup with a higher-touch sales model where revenue growth is largely driven by sales headcount, the plan needs to be modified accordingly. Also, the vast majority of the numbers in the sheet are calculated and the number of input cells is fairly limited. If you find one, please email me at and I'll fix it ASAP.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! As a result, we could not collect as many data points as we do for our SaaS napkin. Team ???????????

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

User Pilot

OCTOBER 18, 2023

Product analytics are extremely helpful for SaaS businesses but they’re not the best metrics when it comes to revenue. On the other hand, metrics like the CAC payback period can help you keep an eye on sales and marketing costs to ensure that you maintain a healthy gross margin on new customers.

Customer Lifetime Value 105

Customer Lifetime Value Acquisition Retention Churn 105

Intercom, Inc.

NOVEMBER 7, 2018

However, periodically marketers seem to go through a wave of collective insanity where we forget about the ‘long term’ part of the discussion and start to chase growth at any cost. So, how can we protect ourselves from ourselves? So, how can we protect ourselves from ourselves? Payback Periods.

Acquisition 202

Acquisition Scale Advertising Customer Lifetime Value 202

OPEXEngine

JULY 6, 2021

A key example is the importance venture lenders place on revenue growth and growth efficiency in assessing a business’s ability to deleverage over the term of a loan. Assume the business grows its revenue by 25 percent annually over three years and that its valuation revenue multiple remains unchanged. Revenue multiple.

Software Review 52

Software Review Retention Enterprise Technical Review 52

OPEXEngine

MARCH 30, 2021

A key example is the importance venture lenders place on revenue growth and growth efficiency in assessing a business’s ability to deleverage over the term of a loan. Assume the business grows its revenue by 25 percent annually over three years and that its valuation revenue multiple remains unchanged. Revenue multiple.

Software Review 52

Software Review Retention Enterprise Technical Review 52

Chart Mogul

OCTOBER 9, 2020

Yet assessing this pricing model's success can be challenging if you're not measuring its long term, compounding effect on revenue. The last decade has seen the explosion of Freemium as a growth strategy in B2B SaaS, and companies like Canva, Dropbox, and Slack have contributed to the rise of this new normal.

Scale 83

Scale Churn Metrics Retention 83

Chart Mogul

OCTOBER 9, 2020

Yet assessing this pricing model's success can be challenging if you're not measuring its long-term, compounding effect on revenue. The last decade has seen the explosion of Freemium as a growth strategy in B2B SaaS, and companies like Canva, Dropbox, and Slack have contributed to the rise of this new normal. Word of Mouth Acquisition.

Scale 52

Scale Churn Metrics Retention 52

OpenView Labs

JUNE 25, 2019

Collectively, these expenses are referred to as Customer Acquisition Costs, or CAC for short. CAC encompasses all of the sales and marketing costs that a business has to shell out to land a single new customer (calculated as total sales & marketing expense in a period / total customers acquired in a period).

Scale 40

Scale Development Team Review Software Review Benchmarks 40

SaaStr

MARCH 12, 2019

He provides an in-depth guide to driving revenue growth at your company and what to expect at each stage. Awesome revenue growth on the X axis, awesome revenue retention on the Y. Hundred percent revenue retention, 200% revenue growth. The question is, how do you want to get there? FULL TRANSCRIPT BELOW.

Scale 209

Scale Sales Hiring Revenue VP of Engineering 209

SaaStr

AUGUST 6, 2020

In Today’s Episode We Discuss: * How Chen made his way into the world of SaaS and came to found the leader in account payables with Tipalti. * How does Chen determine which customer feedback to ingest vs to reject? If rejected, how can startups do this in a polite and respectful way? How can this be done?

Sales Hiring 237

Sales Hiring Payment Services Payment Solutions SaaS Payments 237