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From first touch to qualified lead: building a sales funnel for live chat

Intercom, Inc.

What we’ve found is that, although this is a new muscle you need to build, deploying and managing a live chat funnel can grow your pipeline and be done efficiently. Invest in sales conversations, not touches. Many sales teams aim for 12-18 touches over two to three weeks. Building a sales funnel for live chat.

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From first touch to qualified lead: How to use live chat for sales

Intercom, Inc.

Live chat – especially when it’s part of a modern customer communications platform that helps you make the most of every engagement – is a powerful addition to your sales tech stack. Using live chat as part of your sales funnel can grow your pipeline, help your team to work more efficiently, and ultimately boost conversion rates.

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Buyer Sentiment: How to Use the Newest Data Source

Sales Hacker

The aim is to reach the prospect at an emotional level as the SDR adds them to the top of the sales funnel. The SDR needs to unpack emotional pain and tap in to the emotional sale. Since Eric is in charge of headcount growth and innovations, Katie needs to nurture this lead and be top of mind when he is ready to talk.

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SaaS FP&A – Are You Up to the Challenge?

OPEXEngine

SaaS companies tend to have more Finance headcount than traditional, non-Cloud companies. Median Finance headcount in private, growth SaaS companies averaging $25M is 7 Finance executives. When he came out, the first thing he asked me was, how do you define a Sales Qualified Lead (SQL)?

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Data-driven sales: 18 sales KPIs and metrics to grow your revenue faster

Intercom, Inc.

Both are important if you want to manage your sales reps to top performance and ensure your team is on track to hit company goals. Lead generation KPIs (Top of funnel). Our lead flow KPIs tell us the volume of leads entering the sales funnel. Taken together, these KPIs reveal how productive your sales team actually is.

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Is a Sales Operations Career Right for You?

Sales Hacker

Sales enablement is all about supporting the reps directly on the ground. These responsibilities include sales onboarding for new hires, ensuring that sales has customer-facing resources to fill the sales funnel, and providing training to reps on new company initiatives and product launches.

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Speed Up Your Sales Cycle With Lead Scoring: 4 Simple Steps

Sales Hacker

It’s your secret to finding the diamonds in the rough when you need more qualified leads, without increasing headcount. SaaS companies, who often have complex sales cycles coupled with small but agile sales teams, can especially benefit from lead scoring, since it allows small teams to punch well above their weight class.

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