SaaStr

JUNE 7, 2021

That makes up about 35 percent of our revenue now. I was a software developer, a product person. It’s a balance of revenue, right? Peter : Yeah, balance of the revenue. ” Jason : You had no 12 month goal for revenue, customer accounts? About 2010, we started a completely different product line.

Sales Hiring 333

Sales Hiring Underperforming Technical Team SaaS Headcount 333

OpenView Labs

MAY 20, 2021

I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically. The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. Again, it was an easy to use model which scaled effective decision-making. Economies of scale. Jobs to be Done Theory The Jobs to be Done Theory was developed by Clay Christiensen of Harvard Business School.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

BetterCloud

NOVEMBER 1, 2017

“While IT services such as applications development and deployment and project-oriented services will be the largest category of spending in 2017 ($275 billion), software purchases will experience strong growth (7.9% Additionally, research shows that in 2015, only 29% of in-house software development projects succeeded.

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

Outseta

JANUARY 20, 2020

When I left Buildium five years later we’d grown from a start-up to a business with more than 12,000 customers and $16M in revenue. Buildium was 100% bootstrapped—no small angel round or anything like that—until the company reached about $6M in revenue. While these revenues are pay-per-use, rent payments are both large and regular.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Clouded Judgement

SEPTEMBER 19, 2023

If you don’t want to manage all of the infrastructure around Iceberg (plus allocating headcount to do this!) One key component of a modern cloud-native data architecture is the data lake - which allows for cost-efficient storage of large amounts of data used for analytics and ML at scale.

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

ChurnZero

NOVEMBER 8, 2019

They enable proactive engagement by helping you organize, automate and scale your processes at every part of your customer lifecycle. In fact, they allow your team to manage more accounts without the need to increase headcount. . For most Customer Success workflows, CRMs require custom software development.

Customer Success 63

Customer Success Scale Headcount Scaling 63