Neil Patel

SEPTEMBER 28, 2021

PHP can make your website better for SEO and better for your users. PHP, or Hypertext Preprocessor, is a programming language that allows users to create dynamic content on a website. The goal behind PHP is to help make your website more interactive and more interesting. There’s a lot of misconceptions about PHP for SEO.

Underperforming Technical Team 124

Underperforming Technical Team Payment Methods Payment Services Payments 124

Neil Patel

OCTOBER 29, 2020

The bad news is that marketers waste 37 to 95 percent of their marketing budget. You’ll want to break each of these areas down in enough detail so you (and your team) can work with each of these areas properly. Web developers spend their time on sites like ArsTechnica, Reddit, SitePoint, etc.

Underperforming Technical Team 145

Underperforming Technical Team Strategy Development Payment Methods 145

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding.

Payment Solutions 105

Payment Solutions Payment Methods Payment Services Payments 105

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). I’m an execution person.

Scale 157

Scale Payment Services Payment Methods Scaling 157

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Amplitude Analytics – the best digital analytics tool for event tracking. Key features Here's a brief overview of Google Analytics web analytics tools: Event tracking.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 6, 2022

Customer behavior analysis helps you identify the most valuable users and personalize your marketing strategy to reach them. Product teams collect and measure such customers’ activities to understand and act on customers’ behavior patterns. Poor customer service — leads to negative word-of-mouth, dissatisfaction, and churn.

Payment Solutions 98

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 98

Baremetrics

OCTOBER 10, 2021

Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. Thankfully, there is Baremetrics to do all of this for you.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Our team is in Room 111. They were self taught developers. Payments has been around for thousands of years. Dare I say SaaS. Your registration.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

ChurnZero

AUGUST 14, 2020

And by virtue of that, it’s essential that Customer Success software – like a Customer Success team – plays well with the others it works alongside if the customer is to truly come first. Bad satisfaction rating” alert so CSMs can immediately reach out to frustrated customers who cite having a poor experience. Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

All that Saas

JUNE 22, 2021

In this Ayoa review, we will look at OpenGenius’s powerful mind mapping and online collaboration platform. It doesn’t matter what the size of the team is, they can do it all, plan projects, conduct meeting, and multi-task. Teams need to collaborate for ideas, execute projects, and increase knowledge to cultivate stellar work.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

SaaSHolic

JULY 31, 2023

” Bookkeeping, planning, and modeling are skills and activities that someone in the founding team should perform at a good-enough level. It just so happens that these CEOs typically prioritize pressing operational needs (a sales rep, a developer, etc.), I’ll call this person the Finance Leader. Keep it simple.

Sales Hiring 52

Sales Hiring Payment Services Underperforming Technical Team Outsourced Development 52

Full Session

NOVEMBER 8, 2022

They help you understand how to optimize your website, web app, or landing page. It helps you watch and replay recordings of your website visitors in real time as they navigate your site and interact with your web elements. You can watch sessions to learn: What your website visitors see on different screen resolutions.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Casey Accidental

OCTOBER 20, 2020

Building on the definitions from that essay and introducing a few new ones, here are the types of business models we’ll cover: SaaS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. There are two common modes here in lead gen and peer to peer e.g. Zillow, Thumbtack, Craigslist.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

FastSpring

JANUARY 26, 2024

But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.” Product teams can better improve and develop products when customer success has helped identify what customers need. What was the first thing you bought online?

Customer Success 156

Customer Success VP of Engineering Payments Payment Methods 156

Intercom, Inc.

MAY 1, 2018

At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it. We gave up chasing these mythical “grow your website with this one weird trick” things.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

Casey Accidental

OCTOBER 27, 2020

Even if developers do come, and they happen to build integrations that help customers; if incentives aren’t aligned between the two companies, lasting investment will not happen, and the integrations will be poorly maintained. Incorrect incentives will lead to poor quality integrations. So, how do you create and manage the supply side?

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Baremetrics

MAY 7, 2019

Choosing the right combination of funding for your business is just as fundamental as choosing the right co-founders (or not), the right market, the right product, and the right team. Whether founders want to admit it or not, less-than-ideal funding sources like personal savings and credit cards are more popular than you’d think.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. But he explains that what happens on the website is such a small and early part of the entire customer relationship. For many companies, that’s a very long way from when you actually get any money from them.”

Payment Methods 178

Payment Methods SaaS Payments Payment Solutions Payments 178

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Listen to the start of the episode for a promo code to our upcoming events! First, what is continuous customer development?

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

User Pilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Chargify

OCTOBER 4, 2017

Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium. Using precious development resources to build and maintain your own recurring billing code, and all the complexities that arise, 1. costs money and 2.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

User Pilot

APRIL 8, 2021

The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers. Note: these methods are by no means mutually exclusive. Don’t be this person. Source: mywellnesshub.in.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

User Pilot

JUNE 14, 2021

Acquisition stage automation examples: website chatbots, automated confirmation, and reminder emails. Referral stage automation examples: use NPS survey answers to personalize responses. You can’t give a $10/month client personalized live onboarding. What is marketing automation? Map out user journey stages.

SaaS Payments 52

SaaS Payments Payment Solutions Strategy Payment Methods 52

SaaStr

APRIL 23, 2019

” The whole point of building a corporation, is not having personal liability attached to it. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. We know a lot about payments.

Sales Hiring 154

Sales Hiring Sales Recruiting Scale Payment Methods 154

SmartKarrot

MARCH 23, 2023

Demonstrating our SaaS platform online. Apply here: [link] Role: Senior Customer Success Manager Location: London Area, United Kingdom (On-site) Organization: Robin AI As a Director, Customer Success Strategy, you’ll work with the team to develop the Customer Success function’s strategy. Answering client questions.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

Kellblog

AUGUST 7, 2019

Say you sign a three-year deal with a customer that ramps in payment structure: year 1 costs $1M, year 2 costs $2M, and year 3 costs $3M. the right for 1,000 people to use a SaaS service) – so the payment structure is purely financial in nature and not related to customer value. Payment structure. $1M. Price-Ramped).

Deferred Revenue 74

Deferred Revenue Pricing Payments SaaS Payments 74

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? Nick Mehta: I got to say pretty good internet up there on the Italian Alps, so I’m impressed.

Payment Methods 192

Payment Methods Merchant Services Scale Payments 192

SaaStr

JUNE 14, 2019

Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. Does Dave agree that if the money is on the table founding teams should take it? What are the clear differences between a good book and a bad book? Who is involved? How long does it take?

Sales Hiring 146

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 146

SaaStr

OCTOBER 10, 2019

Thank you so much to the SaaStr team for organizing this conference and thank you to Joaquim for joining me on this session. We give them the superpowers of the developer and the designer. Like they were looking at this existing forums as the online version of lifeless paper forms. Joaquim Lecha | CEO @Typeform. My pleasure.

Scale 139

Scale Scaling Payment Methods SaaS Payments 139

User Pilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking? Try Userpilot!

Software Review 52

Software Review Technical Review Systems Review Pricing 52

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Why do developers love SaaS products?

SaaS Payments 227

SaaS Payments Metrics Payment Methods Scale 227

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Later’s Farhan Virji on adapting B2C support strategies for B2B teams.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118