OPEXEngine
JUNE 9, 2021
Covid drove some big winners and losers: any company selling to restaurants, travel, entertainment, etc. Zoom is the extreme outlier for the winners, growing 326% from $623M (2019) to $2.65B (2020) and hitting the Rule of 40 metric out of the park at 356. either pivoted quickly or lost out. Cost of Revenue and Gross Margins.
BrightBack
APRIL 6, 2020
From there, accelerated growth led by an acquisition-first mindset drove companies to tout astronomical metrics while ignoring basic principles of customer retention, and growth-at-all-costs has led to some painful lessons. 2019 demonstrated that the days of spouting fast, easy growth backed up by vanity metrics are over.
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Sales Hacker
AUGUST 7, 2020
Senior Vice President, Sales SMB. Emcee and Entertainer. Sales Manager, SMB New Business Acquisition. Shemaroo Entertainment Ltd. VP, SMB Essentials Sales. Praxis Metrics. Team Lead, North America – Global Marketing Solutions. Laura Mason Hoad. Faiza Hughell. RingCentral. Jessa Jennings. Salesforce.
OpenView Labs
MAY 8, 2019
As with anything, clear goals and metrics enable success. This person will lay out clear goals to attain and clear metrics to hit. When it comes to metrics that measure progress, there are a great many. That’s why your CM’s metrics are all about engagement with it. Step 1: Hire Your Community Manager.
CustomerSuccessBox
FEBRUARY 28, 2022
Which is the key customer retention metrics to track?- Enterprise is stable whereas SMB’s are skyrocketing in Shopify. When you are scaling we see that enterprises grow but here the SMBs are growing faster. Best Practices: They entertain annual contracts and have professional services laid out.
SaaStr
JUNE 1, 2021
The other thing that dropped our odds of success was the fact that we were focused on small business, on the SMB market, and everyone we talked to, literally everyone. Do not…,” and the reason is no one hardly ever has succeeded in building a big business in SMB. Jason : I’m very entertained, so keep going.
Andreessen Horowitz
MARCH 8, 2024
On this metric, nine AI products or communities rank in the top 100 Discord servers by invite traffic as of January 2024, led by Midjourney in the top spot. With features like in-flow editing and summarization, these companies focus on helping employees, freelancers, and SMB owners get things done more efficiently.
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