CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Which is the key customer retention metrics to track?- Squarespace is a SaaS firm that offers pre-built templates to build the website and host the website.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

BrightBack

APRIL 6, 2020

From there, accelerated growth led by an acquisition-first mindset drove companies to tout astronomical metrics while ignoring basic principles of customer retention, and growth-at-all-costs has led to some painful lessons. 2019 demonstrated that the days of spouting fast, easy growth backed up by vanity metrics are over.

Subscription 59

Subscription Payment Features Retention Payment Methods 59

Sales Hacker

AUGUST 7, 2020

Senior Vice President, Sales SMB. Emcee and Entertainer. Sales Manager, SMB New Business Acquisition. Shemaroo Entertainment Ltd. VP, SMB Essentials Sales. Vice President of Payments Products UK. Team Lead, North America – Global Marketing Solutions. Laura Mason Hoad. Faiza Hughell. RingCentral.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Baremetrics

NOVEMBER 9, 2021

An example of synergy could be an ecommerce brand aggregator acquiring an ecommerce tool to scale the primary business. A recent example of this is Instacart acquiring Caper AI for $350 million to streamline the online shopping experience. But when valuing a business, it’s important not to get too hung up on any single metric.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

OnStartups

JULY 7, 2021

It's going to trigger every OCD person that watches this [inaudible 00:00:35]. You've probably become a worse person. You seem like a pretty good person. It's the thing that I spend pretty much all of my non-family time, non-personal time on. Well, you might be the wealthiest person we've ever had on this podcast.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

OnStartups

JULY 7, 2021

It's going to trigger every OCD person that watches this [inaudible 00:00:35]. You've probably become a worse person. You seem like a pretty good person. It's the thing that I spend pretty much all of my non-family time, non-personal time on. Well, you might be the wealthiest person we've ever had on this podcast.

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40