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Nov 03 – Customer Success Jobs

SmartKarrot

Director, Customer Success & Onboarding Location: Remote, United States Organization : Upside As a Sr. Director of Customer Success, you will help to scale the Merchant Success function at Upside with a team of specialists dedicated to merchant onboarding, adoption, and education.

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Cognota’s Ryan Austin on Creating an Entire Category (LearnOps)

FastSpring

And I just started a consulting business, it was a service business. And that kind of gave us a little bit of a head start to then bring together a couple of angels and like early stage investors to hire our first couple engineers and really pivot from being a service company to starting the path to becoming a software company.

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Advanced Affiliate Marketing for Saas, Software, and Digital Products

FastSpring

How to go about recruiting the RIGHT affiliates to help drive meaningful growth in your business. Are you looking for a merchant of record that will help you grow your subscription software business? Are you looking for a merchant of record that will help you grow your subscription software business? Listen or watch now!

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Oct 19 – Customer Success Jobs

SmartKarrot

Building a Customer Success organization that supports customers from onboarding through renewal. Creating best-in-class processes for onboarding, training, support, engagement, and business reviews. Partnering with the Sales and Product teams to define product goals and Tread’s roadmap.

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Jul 13 – Customer Success Jobs

SmartKarrot

Work with the sales, engineering and product teams to deeply understand our entire customer journey and find areas for optimization. Analyze and assess complex processes and systems of partner’s business to ensure the solution will meet the needs of the joint end users. Happiness Engineers.

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Top Lessons in Building Great Teams from Khosla Ventures (Video + Transcript)

SaaStr

Keith Rabois is an investment partner at Khosla Ventures where he focuses on consumer Internet, education, enterprise, financial services, and digital health investments. Or it can be an engineering co-founder or hardware co-founder or a business co-founder even. So let’s reverse-engineer the team of a unicorn at 30K.

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Top Lessons in Building Great Teams from Keith Rabois and Founders Fund (Video + Transcript)

SaaStr

Keith Rabois is a General Partner at Founders Fund where he focuses on consumer Internet, education, enterprise, financial services, and digital health investments. Or it can be an engineering co-founder or hardware co-founder or a business co-founder even. So let’s reverse-engineer the team of a unicorn at 30K.