SaaStr

NOVEMBER 3, 2023

We’ll share the answers in today’s brand new episode of CRO Confidential, where our host Sam Blond, partner at Founders Fund, sits down with Toast CRO, Jonathan Vassil to talk about their proven customer acquisition strategies that led to its record-breaking growth. Jonathan joined Toast as the SVP of Sales in 2017.

Payment Methods 199

Payment Methods Acquisition Scale Payments 199

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 100

Payments Payment Services Payment Methods Payment Solutions 100

FastSpring

NOVEMBER 3, 2021

For example, not long ago, we were migrating the subscriptions of a new customer into our system. Even though it wasn’t our fault, the delay meant this company might not be able to process existing subscriptions for several days — a poor way to start a relationship with a new software-as-a-service company. Note: FastSpring is the No.

Merchant Services 141

Merchant Services B2B Payment Solutions SaaS Payments 141

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). How do you add payment processing capabilities to your software?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Stax

JANUARY 3, 2024

Once a relatively niche offering, the COVID-19 pandemic saw retailers accelerate the rollout of self-checkout systems, their contactless nature making them a lot more appealing than traditional checkouts for many consumers. TL;DR Self-checkout systems are automated checkout solutions that allow customers to process purchases independently.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

Neil Patel

JANUARY 11, 2023

Contactless payment methods are tapping into the future of commerce. International Data Corporation (IDC) predicts that 80% of retailers will offer contactless payment and app-based scan-and-pay systems in-store by 2023. When we talk about leaders in the contactless payments space, we must talk about PayPal.

PayPal 80

PayPal Payment Solutions Payment Methods Merchant Services 80

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. You can segment your customers based on their feedback responses as well as in-app behavior. How do you create a segmentation survey? Let’s dive in!

Payment Solutions 91

Payment Solutions SaaS Payments Payment Methods Payments 91

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. SimpleCirc’s creative strategy guarantees smooth financial flows, which is advantageous to both consumers and businesses.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

SaaStr

APRIL 1, 2023

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. There are over 400M small businesses worldwide.

Scale 204

Scale SMB Merchant Services Payment Methods 204

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? This article explores 15 strategies to help you achieve that. TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Trials can be tricky. There’s also the cost implication.

SaaS Payments 86

SaaS Payments Payment Methods Strategy Payment Solutions 86

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

FastSpring

APRIL 17, 2024

This year’s theme is Resilience and Adaptation, where we will all delve into the strategies needed to adapt and thrive. These thoughtfully crafted roundtables are meticulously designed to facilitate engaging interactions and dynamic conversations between event attendees. Schedule a demo now or at GamesBeat Summit 2024 in person!

Merchant Services 111

Merchant Services Payment Services Payment Methods Payment Facilitation 111

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. We’ll also include some bonus tips to help you with strategies beyond the page design — including packaging, optimizing pricing for LTV, and more. How do we know?

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I What success looks like for using both together.

Scale 130

Scale Sales Payment Methods Merchant Services 130

Subscription Flow

NOVEMBER 23, 2023

You run the risk of losing out on important opportunities if your contracts are set to automatically renew and you do not have a strong SaaS renewal management system. With the right renewal management strategies, you can drastically increase your business’s performance and stop losing money on auto-renewals.

SaaS Payments 59

SaaS Payments Payment Features Payments Strategy 59

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Spotlighting the success of an ICP-focused strategy . Delight customers.

Payments 193

Payments Payment Methods Embedded Payments Scale 193

Frontegg

MAY 27, 2021

Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs. The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Also, there is less pressure on Sales. What is Product Led Growth (PLG)? The numbers say it all.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Unbounce

JUNE 28, 2022

Online sales are expected to make up 22.3% of retail sales overall by 2023. A big part of ecommerce is using social media to engage audiences and build an authentic brand. Social commerce creates shopping experiences without ever taking customers out of the app. Here’s how to increase your social commerce sales.

Payment Methods 144

Payment Methods Development Team Review Scale Social Media 144

Baremetrics

NOVEMBER 18, 2021

Building a Shopify app can be challenging. Unfortunately, things only get more difficult when it comes to running the whole business as a Shopify app developer. This article will cover 10 business tips for improving your Shopify app’s development, marketing, and sales. 10 business tips for Shopify app developers 1.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. Opt-out free trials require payment information upfront, which can be a turn-off for some customers.

Strategy 89

Strategy SaaS Payments Payment Solutions Payment Methods 89

Intercom, Inc.

MARCH 10, 2022

Activate proactive engagement across your e-commerce site. Proactive engagement. This strategy empowers you to pre-emptively deliver targeted, personalized messages and support via messenger-based channels. Processing payments and refunds can be trickier to automate as they require access to individual details.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

SaaStr

DECEMBER 5, 2022

Paddle’s Senior Product Manager, Allissa Chan, and Chief Strategy Officer, Patrick Campbell, share their experience of scaling a bootstrapped startup. As a SaaS founder, you aim to increase the volume of customers who stick around and become loyal and decrease the volume of detractors who dislike or don’t engage with your product. .

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

Stax

FEBRUARY 5, 2024

Without strategies in place, disbursements can chip away at your hard-earned bottom line. This is how surcharges have become a staple solution, and they’ve helped businesses stay afloat in the sea of overheads. This surcharge covers the cost of processing credit card payments via platforms like Visa, Mastercard, and American Express.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

FastSpring

FEBRUARY 8, 2024

Get the latest from FastSpring’s Support leaders about important tax updates, fraud and chargeback strategies, our new Changelog, and more. Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Visit our Support page. Continual monitoring.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Neil Patel

APRIL 13, 2021

You built your app idea , you refined the product, and now you’re ready to launch your mobile app. Hold on, if you’ve spent time and resources creating this app, don’t you want to earn something in return? App monetization is essential to the success of your mobile app. 6 App Monetization Strategies.

Payments 85

Payments Payment Solutions Payment Methods Payment Services 85

Tom Tunguz

AUGUST 11, 2018

How long should you let a customer use your software before they sign a contract? Shorter trials drive urgency, weed out the uncommitted, and result in shorter sales cycles. The team at MadKudu analyzed 9 companies with different customer acquisition and sales strategies. Fleetmatix succeeded with two day sales cycles.

Payment Solutions 197

Payment Solutions Software SaaS Acquisition 197

User Pilot

OCTOBER 24, 2023

In this guide, we’ll be going over what usage-based pricing is, the benefits of a usage-based pricing model, different types of usage-based pricing, and a few examples from SaaS companies that have effectively deployed this strategy! Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost.

Pricing 99

Pricing Payment Solutions SaaS Payments Payments 99

User Pilot

APRIL 21, 2024

We also share examples of different conversion paths and optimization strategies. It helps create in-app experiences to optimize user conversions. Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important?

SaaS Payments 90

SaaS Payments Payment Services Payment Methods Payment Solutions 90

Andreessen Horowitz

OCTOBER 12, 2023

In Part A , we outlined the paths to generating unique value for the healthcare system and patients. Because sales cycles can be long and complicated, entrepreneurs are most secure when they can find a champion who will keep the process moving through hiccups and obstacles.

Healthcare 112

Healthcare AI Payments Enterprise 112

Neil Patel

MARCH 7, 2021

But once you unpack it, it’s easy to see why it powers over 1 million websites and manages billions in sales. Whether you’re a small business starting up or you’re already raking in millions in sales, Shopify is an extremely powerful ecommerce website builder that helps your online business empire run smoothly, capture sales, and grow.

Payment Methods 140

Payment Methods Software Review Payment Services Payment Solutions 140

Neil Patel

SEPTEMBER 10, 2021

Customer engagement has quickly become a widespread use for AI in the retail industry and beyond. It makes sense, then, that so many marketing AI tools and software are targeting the conversion funnel. The good news is there are many tools and software platforms available, so you are likely to find one that meets your needs.

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

ChurnZero

JANUARY 24, 2022

One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Customer centricity is a customer-focused mindset that places the user’s experience at the forefront of the business strategy. In the software industry, companies commonly compete on the features they offer.

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Baremetrics

JANUARY 18, 2022

How to Develop a Great Price Localization Strategy 1. Price localization can be done on its own or as part of an ecommerce personalization strategy. Ecommerce personalisation is a popular strategy for driving business growth by engaging more with your customers’ needs and giving them a unique shopping experience.

Payment Methods 98

Payment Methods Pricing Payment Services Strategy 98

Andreessen Horowitz

APRIL 23, 2024

Whether it’s creating better tools to write code and test code, better tools for customers to engage with reps, better tools for sales teams to engage with their prospects, all those things are happening inside of Bill. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 107

Payments Forecasting Payment Services Payment Solutions 107