Casey Accidental

OCTOBER 27, 2020

Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. Bill Gates’s definition of platform has been widely popularized, but it has some problems. The Types of Platforms. To repeat, Bill said: .

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

OPEXEngine

FEBRUARY 22, 2022

This is because using a customer-centric definition highlights the key operational differences that drive strategic decision-making at these businesses as well as influencing the relevant performance indicators for them. The product should include product tours, interactive walkthroughs, and in-application (In-App) tutorials.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Chargify

APRIL 23, 2019

There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. You may also hear this stage referred to as discovery , vision/mission , or problem/solution fit. and ‘Does my proposed solution solve it effectively?’ Finding channel/market fit. Securing first paying customers.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

FastSpring

APRIL 13, 2023

And it was a lot about one, high definition 2d photos. Justin Scott So we had an interesting birth, we had a previous company that was pointed at a different market segment. And that means that it is not base plus options think piping system thinks gas tanks. But the market of eto is fairly small. Justin Scott Okay, good.

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Our first MVP was actually an SMS based app where job seekers would send six SMSes in order to register on our platform. For example, in Kenya. It’s not a big deal.”

Scale 158

Scale Sales Recruiting Scaling SaaS Payments 158

Intercom, Inc.

MAY 16, 2019

It’s easy to dream up a sophisticated solution to a problem, but first you need to validate your assumptions to ensure you’re on the right track before going nuts with features. To differentiate yourself in a crowded market, ease of use is only part of the equation. It starts with so many businesses, which are subscription businesses.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

FastSpring

FEBRUARY 23, 2023

Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. I interviewed Michael about successful global marketing strategies. This especially matters when you start promoting on social media apps like WeChat — marketing channels that are conversation-based.

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

Baremetrics

MARCH 16, 2021

This allows anyone building an app that applies blockchain technology to do so by building directly on top of QuikNode’s globally distributed Web3 infrastructure. This unbalanced cycle of blockchain app developers not having the infrastructure they need is happening again today. Reduce failed payments. Table of Contents.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStr

OCTOBER 24, 2019

Entrepreneurs like to break rules but there are probably are some that you should definitely follow so we’re going to get into a conversation about that and hopefully we can stir up some good conversation and some controversy at the same time. Christian Lanng : So we started with something very, very narrow, which was invoicing.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

SaaStr

AUGUST 5, 2020

From the founder’s point of view, in the upmarket, a lot of founders will survive because the market is great. And it is extremely especially important in a market where certain aspects become more important because we’re, in a downturn. Timelines’ longer for fundraising for closing customers and payments get delayed.

Technical Review 143

Technical Review Payment Methods Travel Development Team Review 143

Incredo

NOVEMBER 1, 2019

This means that such companies are product-oriented as well, but also include a small inside account management team to help them catch and convert by providing real-time assistance during the software purchase process. By definition, this includes a number of things, all equally important for making this model work.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Baremetrics

APRIL 20, 2020

It’s something every founder, marketer or anyone that works in SaaS can learn to do. If you’ve ever been curious about how to do cohort analysis (not just a definition of what it is) and how to use it to improve your business—without all the jargon—this one’s for you. You can think of it kind of like the way school graduations work.

Churn 96

Churn Retention SaaS Payments Payment Solutions 96

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. Because that is a very clear measure of a subscription model health. What questions must you ask? How did that come about?

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

FastSpring

APRIL 30, 2024

If you’re selling your software, plugin, add-on, or other digital product for a one-time fee, you’re likely thinking about switching to a recurring subscription model. While the financial reasons are strong to switch to subscriptions, your path to roll out this massive change to your business is filled with peril.

Subscription 151

Subscription Payment Features Payments Payment Solutions 151

User Pilot

JANUARY 15, 2021

This post will help you wrap your head around the main concepts in product analytics, and how to implement them to grow your product! Here are the need-to-know takeaways: What is Product Analytics? It’s the tools and methods you use to understand user behavior within your app. Why is Product Analytics important?

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90

ProfitWell

JUNE 13, 2019

Let’s go through the definition of ACV, a few examples of how to calculate it for your SaaS business, and some tips on how you can use use ACV to guide your business decisions. Annual Contract Value (or ACV) is the value of subscription revenue from each contracted customer, normalized across a year. We want to clear up the confusion.

Payments 63

Payments Payment Solutions Metrics Subscription 63

ProfitWell

SEPTEMBER 3, 2019

Combine that with the qualitative feedback Spotify received from the primary benefits survey and the number of people who recommend the product to others, and Spotify is in a really great position to start playing around with their strategy and trying new things. Good product-market fit boosts engagement and trust. “ Hiten Shah.

Payments 63

Payments Payment Methods Payment Services Pricing 63

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. The Definitive Guide to Customer Success 2020. The Definition of Customer Success.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Aaron Beashel

MARCH 9, 2018

We had great sales & marketing teams and growth definitely did happen, but it just seemed a lot more difficult. Obviously Product/Market fit is a big factor here, but assuming you have a relative level of Product Market fit, I think the next thing key factor is having the right Go To Market model.

Scale 192

Scale SaaS Payments B2B Strategy 192

SaaStr

MARCH 13, 2020

315: Harry Hurst is the Co-Founder & Co-CEO @ Pipe, the startup that gives you control of your cash flow by giving you access to the full annual value of your monthly subscriptions, upfront. After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future of your company.

SaaS Payments 212

SaaS Payments Payment Methods Finance Payments 212

Sales Enablement, SaaS and Growth

OCTOBER 29, 2018

Retention truly is the foundation of growth for software as a service (SaaS) companies, but oftentimes, it is overlooked and undervalued. A high churn rate is highly undesirable as it shackles growth , is a source of friction and (rightly) raises tough questions about product/market fit. This is always a huge mistake.

Churn 152

Churn SaaS Payments SaaS Payments 152

Sales Hacker

SEPTEMBER 15, 2020

LeagueApps is the operating system for youth sports leagues and helps people to compete in a healthy and wholesome way. LeagueApps is the operating system for youth sports leagues and helps people to compete in a healthy and wholesome way. But you definitely deserve to be here. You’re an incredible entrepreneur.

Leadership 63

Leadership Payments Scale Payment Methods 63