FastSpring
APRIL 26, 2022
And in part three, we’ll conclude with a set of definitions you can use when talking about churn with others — and some additional resources. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Look for Red Flag Metrics. Table of Contents.
Chargify
APRIL 23, 2019
Establishing relationships with advisors and/or mentors. Establishing/implementing metrics and analytics**. We should note that utilizing Sean Ellis’s product/market fit survey, NPS (net promoter score), and activation and retention rates are important elements of implementing metrics and analytics. Finding channel/market fit.
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Sales Hacker
DECEMBER 14, 2018
For example, in the reference above, Apple doesn’t technically discount their technology on Cyber Monday. For example, Peter Kazanjy , Cofounder of Atrium HQ , suggests saving on commodities but splurging when there’s a superior differentiated solution. A vendor may say “Oh yes, we have at-a-glance metrics also.”
SaaStr
JUNE 1, 2021
Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!
ProfitWell
FEBRUARY 14, 2020
“The problem with per-seat pricing is that it by definition makes your biggest customers your best customers. And from that flows decisions about what and who to spend time on,” says David Heinemeier Hansson , co-founder and CTO of Basecamp. “[My With money comes influence, if not outright power. The short answer is no.
SaaStr
FEBRUARY 28, 2020
I started my training on the technical side, thinking I wanted to be a scientist or engineer, in particular, thinking I wanted to do research. He had worked as a CTO at a startup when he dropped out of school. Karl Sun: Yeah, I think you definitely want to bring them into the process. Karl Sun: Oh, that’s a great question.
Sales Hacker
JUNE 12, 2020
Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. Could somebody come in and help with a technical conversation? And we talk about two metrics, average value per meeting — what is your average value per meeting? Again, I am a cofounder at Kronologic, we are a calendar monetization engine.
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