Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? You also need flexibility in integrations.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Kellblog

OCTOBER 13, 2022

Is it MRR (monthly recurring revenue)? I’m writing this post to help readers who (like me) grew up in an annual subscription SaaS world adapt to the new and increasingly popular world of usage-based pricing [4], including month-to-month contracts and variable fees [5]. Specifically, what does “recur” mean?

Metrics 132

Metrics SaaS Payments SaaS Payment Features 132

Baremetrics

JUNE 4, 2021

Baremetrics monitors 26 metrics, and on top of that offers 8 data boosting features so you can get more out of your metrics. If you want to see these metrics in action, you should sign up for the Baremetrics free trial. Definitely check it out. It assumes that nothing will change over the next year.

Metrics 98

Metrics Payments SaaS Payments Payment Services 98

OPEXEngine

MAY 18, 2021

In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. Here is a simple formula to calculate ARR.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Table of Contents.

Benchmarks 139

Benchmarks Churn Payments SaaS Payments 139

Baremetrics

JUNE 28, 2021

Accuracy is an issue when it comes to financial metrics. Keeping track of all of your different sources of income, and doing so to the extent where you can say “this is the correct MRR for the entire business”, is nearly impossible. What if some customers are paying by invoice? That’s a whole other ball game. Let’s dive in!

Metrics 59

Metrics Payment Services Payments Payment Methods 59

Andreessen Horowitz

OCTOBER 12, 2023

We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. Whether or not a program integrates AI is less important than quality, safety, usability, and cost. Defining these metrics correctly can be the difference between a successful implementation and “death by pilot.”

Healthcare 105

Healthcare AI Payments Enterprise 105

Baremetrics

SEPTEMBER 14, 2021

If you remember our discussion on bookkeeping (where you can find useful definitions of many of the terms used here), which discusses the difference between bookkeeping and accounting, accounting is similarly broken down into accrual accounting and cash accounting. Accrual Accounting for a SaaS Business Conclusion. Table of Contents.

Payment Features 94

Payment Features Payment Methods Payments Deferred Revenue 94

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? You also need flexibility in integrations.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Baremetrics

OCTOBER 8, 2021

To run a business online, you probably need a customer relationship management ( CRM ) software package and/or payment processor to manage your customers and their invoices. Stripe is often the payment processor of choice for SaaS businesses because it can handle recurring revenue streams.

Payment Services 94

Payment Services Payments SaaS Payments Payment Features 94

Baremetrics

APRIL 1, 2021

Managing performance metrics is crucial for SaaS and subscription businesses. This article compares two of the best platforms: Stripe vs. Baremetrics! For millions of subscription companies, Stripe has become the go-to tool for managing payments and subscribers. In fact, Baremetrics integrates with Stripe !

SaaS Payments 59

SaaS Payments Payments Payment Services Metrics 59

Baremetrics

APRIL 25, 2021

RESULTS Within just one month of using Baremetrics, Cancel Timeshare has saved hours of manual entry, recovered over $680 in failed payments, and supported their customer service goals. Their team uses Baremetrics to keep track of important business metrics like MRR , stay on top of failed payments, and organize customer information.

Payments 98

Payments Payment Services Payment Solutions Payment Methods 98

Baremetrics

OCTOBER 25, 2021

It is calculated as the marginal revenue (i.e., the amount of revenue earned by a company from the sale of one additional item of production) minus the marginal cost (i.e., Marginal profit is a very important metric for firms to understand to decide how much they should produce, especially in a competitive market.

Payments 94

Payments SaaS Payments Payment Solutions Payment Services 94

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly. The vendor does not incur the cost of hosting or integrations with other applications.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

Baremetrics

SEPTEMBER 15, 2021

Operating income is essentially the money left over after you deduct all direct and indirect expenses from net revenue. Once you get a handle on these traditional measures of profitability, check out Baremetrics to get your SaaS metrics. Net revenue is how much revenue is left over after you remove returns, refunds, discounts, etc.

Payment Services 93

Payment Services Payments SaaS Payments Payment Methods 93

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Prioritize retention.

SaaS Payments 61

SaaS Payments Payment Services Subscription Payment Features 61

Baremetrics

AUGUST 5, 2021

Think of it as an overview of the general health of your business. Assemble your own version of the Control Center with custom dashboards Custom views allow you to assemble the metrics, goals, and tables you care about most in one place. Everyone uses metrics differently. There are three big things you need to know how to do: 1.

SaaS Payments 98

SaaS Payments Payment Features Payment Services Payments 98

ProfitWell

MAY 15, 2020

PaaS stands for ‘platform as a service,’ providing developers with a complete environment for developing and deploying apps over the internet. PaaS’s delivery model is similar to SaaS, however instead of delivering the software over the internet, PaaS is a platform for software creation. Integrated with your stack.

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

Casey Accidental

FEBRUARY 20, 2018

Tim Kendall, the former President of Pinterest, repeated those words at an all hands to describe our strategy for monetization a few years ago. My role as an advisor to Greylock’s portfolio companies allows me to work with many different types of businesses: consumer social, marketplaces, SaaS, etc. Ask for credit card upfront!

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  Under Subscriptions & payments , click Change next to Premium Subscription. Choose Account preferences on the left pane.

Technical Review 107

Technical Review Systems Review Sales Recruiting AI Search 107

Baremetrics

SEPTEMBER 15, 2021

For a SaaS business to survive, it needs to track its business data. For a SaaS business to thrive, it needs to deeply understand what the business metrics mean for the state of the business. That leaves you with one question: Can I get a product to do this business metrics analysis for me?

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

User Pilot

JULY 18, 2023

TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate. Monthly recurring revenue. The average revenue per user. Poor onboarding.

Churn 98

Churn Payments SaaS Payments Payment Solutions 98

Clouded Judgement

AUGUST 25, 2023

China economy is imploding, real economy showing signs of cracking (look at some retailers who’ve recently reported earnings like Macy’s, Ducks Sporting Goods and Foot Locker, or T Mobile announcing yesterday a large layoff), student debt payments restarting soon, housing at it’s most unaffordable levels in decades, etc.

Cloud 130

Cloud Government Banking Payment Services 130

Kellblog

FEBRUARY 23, 2021

Since there can be only one lead metric, every company, typically silently, decides what it is. Bookings means you’re focused on cash [3], bringing in dollars regardless of whether they’re from subscription or services, or potentially something else [4]. Thus what those implicit units really tell you about is culture.

Scale 83

Scale SaaS Payments Metrics SaaS 83

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Baremetrics

DECEMBER 28, 2020

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). MRR gives your company that forward looking measurement and predictive revenue to actually grow your business. What is a dunning process? Let’s be real.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105

FastSpring

SEPTEMBER 17, 2019

Subscription-based businesses are awesome! All you have to do is get a customer to buy once, and then you get recurring revenue without even thinking about it. While the recurring revenue part is true and awesome, retaining customers and creating a sustainable subscription-based business model can be super tricky.

Subscription 62

Subscription Payment Features SaaS Payments Payment Services 62

ProfitWell

MAY 21, 2020

And we'll be sharing with you an overall subscription index, from companies on Profitwell, that will be updated weekly. Table of Contents: Overall SaaS and subscription index. Impact of COVID-19 on SaaS and subscription companies. Impact of COVID-19 on SaaS and subscription companies. Metrics you need to stay on top of.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

Point Nine Land

FEBRUARY 24, 2023

How to show different revenue streams in vertical SaaS A few weeks ago, our portfolio company Jobber announced (besides a $100M Series D) that its 200,000 customers — small businesses that provide home services like lawn care, plumbing, residential cleaning, and painting — have earned $13 billion in revenue in 2022.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Payment Services 52

Intercom, Inc.

MAY 3, 2018

Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. If a process doesn’t stick, don’t hesitate to move from it. At Square, I manage a product called Square Invoices. What we do on the Invoices team is iterate on process just like we iterate on product.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Baremetrics

SEPTEMBER 24, 2021

Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, total customers, and more. Baremetrics integrates directly with your payment gateways, so information about your customers is automatically piped into the Baremetrics dashboards. start free trial.

Finance 98

Finance Venture Capital SaaS Payments Payments 98

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Below, we’ll shed some light on the great buy vs. build debate.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  Under Subscriptions & payments , click Change next to Premium Subscription. Choose Account preferences on the left pane.

Technical Review 62

Technical Review Systems Review Sales Recruiting AI Search 62

Baremetrics

NOVEMBER 18, 2021

Use Baremetrics to monitor your app’s revenue 7. 10 business tips for Shopify app developers I’m going to walk you through some of the top-level ideas that can make micro-SaaS development a little bit more manageable. Often, the right pricing model can not only get you more customers, but more revenue per customer, as well.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

ProfitWell

FEBRUARY 6, 2020

And the question remains: Are subscription cars the future of transport? Your top subscription news. Now that independent ecommerce has exploded—so have the platforms enabling ecommerce transactions. This deck has numerous other valuable predictions you should definitely check out. Subscription cars (just a fancy lease?).

Subscription 40

Subscription Payment Features Payment Methods SaaS Payments 40

ChurnZero

JUNE 19, 2020

It is no secret that customer churn hits recurring revenue businesses hard, but what’s its real impact on their long-term health and valuation? Q: Does the importance of retention metrics vary by strategic buyers versus private equity (PE) buyers? . If you joined late, we went through definitions.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72