Stax

FEBRUARY 19, 2025

One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for payment processing is no different.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. But when it comes to payments, mobile apps have to contend with a few unique challenges.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Payrix

JULY 17, 2024

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. In recent years, many have discovered the value of Embedded Payments to elevate that experience.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

Stax

MARCH 18, 2025

According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. As a business owner, you just cant afford to ignore these statistics. But selecting a good payment solution can be overwhelming.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Stax

AUGUST 16, 2024

In this landscape, embedded payments have become a great way for SaaS companies to provide value-added services on top of their core offerings to customers. This helps SaaS businesses enhance their customer experiences and drive loyalty and profitability. The demand for embedded payments is huge.

Payments 88

Payments Embedded Payments SaaS Payments Payment Solutions 88

Stax

MARCH 16, 2025

As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. By pinpointing the exact reason for user churn, you can determine how to avoid it and ensure that your business continues to have strong profits. Looking to measure churn? Contact sales 2.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Stax

MARCH 15, 2025

As a result, SaaS businesses need to become more innovative in how their platform features and product offerings address their user’s unique operations and set of business needs. Enter payment monetization. But how exactly should a SaaS company monetize payments? What is Payment Monetization?

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

USIO

AUGUST 19, 2024

Simplify Subscription Payments with SaaS Solution Say goodbye to long, confusing, and costly payment processes. Say hello to efficiency and simplicity with advanced SaaS payment solutions for subscription services. Managing payments can be one of the most challenging aspects of running a subscription-based business.

Payment Solutions 130

Payment Solutions SaaS Payments Payment Services Payments 130

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue. Take a traditional business, like a furniture store.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Intercom, Inc.

MARCH 10, 2022

From a support perspective, creating FAQs and knowledge hubs should definitely be your first port of call – but what if you could reach your customer before frustration gets the better of them? No, you don’t need to be psychic – maintaining a joyful CX is made easier with platforms like FullStory. Pain points made powerful.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs. Sounds like a mountain of work! So let’s get started!

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

How To Buy Saas

MAY 29, 2025

In other words, machines equipped with AI (such as natural language processing or computer vision) can handle routine tasks and improve over time. Typical business applications include: Back-Office Automation: AP/AR processing, invoicing, and HR onboarding can be fully automated.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

ProfitWell

APRIL 23, 2020

Customer retention is more important than ever during these uncertain times. Businesses that are able to retain customers now, at the height of the crisis, will be in a much better position post-crisis. This uncertainty can set off changes in customer needs and behaviors. 4) Create new payment alternatives.

Payment Methods 110

Payment Methods Retention Payment Solutions Automotive 110

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? What is a SaaS Billing Platform?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Baremetrics

DECEMBER 18, 2019

Why are customers canceling? What can we do to improve retention? Sometimes you might just want to throw your hands up and throw in the towel on your efforts to get more customers to stay. But first, in order to improve retention, we first have to be able to measure it. survey User Churn and Revenue Churn Quick Ratio.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Blulogix

FEBRUARY 20, 2024

Enabling Agile Monetization Through Advanced Platforms By BluLogix Team Integrating Cutting-Edge Technology for Strategic Monetization Success In the rapidly evolving digital economy, the integration of technology in monetization platforms is not just an enhancement; it’s a fundamental necessity.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

FastSpring

NOVEMBER 9, 2023

Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support? Visit our Support page. Ensure that your website has robust security measures in place to protect customer data.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

Stax

JANUARY 29, 2024

In today’s fast-paced business landscape, efficient and seamless payment processing is paramount to your bottom line. As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices.

Stax 88

Stax Payments Payment Services Payment Features 88

Intercom, Inc.

MARCH 16, 2021

Today, customer expectations are at an all-time high. Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for your support team to address.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Natalia Luneva

APRIL 24, 2025

Did you know embedded payments can increase a software provider’s income? They turn payments into a new source of money. B2B payment transactions exceeded 15 billion in 2024 , with digital payments now making up 85% of transactions. Embedded payments are a game-changer. billion in 2023 to $291.3

Payments 40

Payments Embedded Payments Payment Services Payment Solutions 40

FastSpring

JANUARY 5, 2021

To help you find the right billing software for your online business, we’re covering the ten features your billing software needs to have: 1. Revenue Recovery. Customization. Third-Party Integrations. Again, you’re not an accountant; you’re a business owner. Or at least view screenshots of the actual platform.

Payment Methods 125

Payment Methods Payment Solutions Payment Services Payments 125

Intercom, Inc.

OCTOBER 12, 2021

While every layer of the Conversational Support Funnel has different benefits, the human support layer is particularly important when it comes to engagement and retention. Offering personalized, one-to-one human support is essential for keeping both your customers and your team happy in the long term. Here’s why.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

User Pilot

JULY 23, 2020

You’re leaving cash on the table for your competitors to sweep up if you don’t have a strategy for retention marketing. So, in this blog we’ll show you how to keep your customers happy with a targeted retention strategy. And remember – happy customers are paying customers. What is Retention Marketing?

Retention 94

Retention SaaS Payments Strategy Payment Solutions 94

Neil Patel

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Payment Methods 145

Payment Methods Payments Payment Solutions Payment Services 145

Baremetrics

JULY 23, 2021

Pipedrive is a Customer Relationship Management (CRM) platform. CRMs help organizations manage interactions with current and potential customers, increase sales productivity, and improve conversion and retention rates. Customer support 2. If you’re using Pipedrive CRM, you should try Baremetrics.

Payments 98

Payments Payment Methods Payment Solutions Payment Services 98

ChurnZero

APRIL 25, 2025

Customer teams have more data at their fingertips than ever before. Onboarding and retention strategies are standard practice. And the shift to better integrate CS and sales is well underway. What do our CS leaders and teams do with mountains of historical, behavioral, and customer journey data? Where can you start?

Forecasting 52

Forecasting Customer Success Payments Data 52

FastSpring

MARCH 15, 2021

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Why Shift to a Subscription Revenue Model. Stronger Customer Relationships.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

BetterCloud

JANUARY 15, 2025

One of the strengths of SaaS is its ability to integrate with third-party systems, including other SaaS apps. A rogue actor can penetrate a SaaS app using an outdated or insecure integration. Service and support: What are the vendors service guarantees? Lack of visibility into third-party risk.

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

User Pilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Why is your mobile app user retention declining? User retention measures how many users continue to use your product or service after their initial interaction or sign-up.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

CustomerSuccessBox

APRIL 7, 2022

It’s undeniable that the SaaS model works differently and attracts revenue on a monthly or annual basis, unlike the on-premise software that deals with one-time payments. So, it’s legit to have a customer success team in hand. Stay tuned and read on to incur extra SaaS revenue. The benchmark of Net Retention Rate.

Customer Success 98

Customer Success Payments SaaS Payments Revenue 98

How To Buy Saas

DECEMBER 20, 2024

So let us first understand the unique factors that affect SaaS accounting: Revenue Recognition: SaaS revenue depends on the subscription model, and the recurring nature of the income stream can create complexities in revenue recognition compared to traditional businesses.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions Payment Features 52

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy.

B2B 122

B2B Payment Methods Payments SaaS Payments 122

Full Session

DECEMBER 30, 2024

Whether you’re a startup or an enterprise, by the end of this article, you’ll have enough information to select the best platform for your business. PostHog: A self-hosted product analytics platform with customer data tracking, analysis, and extensive integrations. Book a demo to learn more.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Teamgate

JUNE 11, 2025

Case Studies Learn best practices from our customers. Suited for large enterprises with extensive integrations. Middleware Middleware serves as a powerful observability platform designed to monitor API performance with precision. Developer API Documentation, API, Examples, FAQ and more.

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

Intercom, Inc.

JUNE 15, 2021

Listening to your customers and weaving their needs into your solutions is key to providing the high-quality support experience they expect. The 9 principles of agile support. This helps us provide better, faster support. In agile support, solved problems are the primary measure of progress.

Scale 235

Scale Payment Methods Payment Services Scaling 235