Sales Hacker

AUGUST 7, 2020

Customer Success. Senior Vice President, Sales SMB. Sales Manager, SMB New Business Acquisition. Managing Partner- Business Sales. Team Lead – New Business. Senior Vice President, Strategic Sales & Revenue. Predictable Revenue Inc. VP, SMB Essentials Sales. Leadership.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? When should one look to hire their first customer success reps? But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. What should they look for in those reps?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

SaaStr

NOVEMBER 2, 2019

What does Krish mean when he says, “In SaaS, you either sell to one of 2 customer profiles”? How does Krish think about purely serving the SMB market? Does one have to expand the product line to retain customers? How does he think about the mortality rate of SMBs? First, what is continuous customer development?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

OPEXEngine

JANUARY 11, 2022

Additionally, it is a flexible model that allows customers to buy only what they need (i.e., There are many vendor benefits, too — it is easier to sell and it embodies a customer success solution orientation that drives high customer lifetime value and revenue. Less predictable revenue. Four pricing models.

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. This is a mobile solution for SMB’s to send an invoice and get paid. Want to see more content like this?

Payments 100

Payments Pricing Compensation SaaS Payments 100

ChurnZero

JUNE 19, 2020

It is no secret that customer churn hits recurring revenue businesses hard, but what’s its real impact on their long-term health and valuation? During the webinar, we discussed: How customer retention impacts the valuation of your company. How Customer Success can effectively drive retention. Q&A Recap.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

SmartKarrot

NOVEMBER 18, 2020

Role: Director, Customer Success Location: Toronto, Ontario, Canada Organization: Book4Time Inc. As a Director of Customer Success, you will assume direct responsibility for a handful of extremely strategic customers in providing a white-glove level of Customer Success. Ensure Smartly.io

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

OPEXEngine

FEBRUARY 22, 2022

In this article, one in a series of three covering each of these SaaS customer categories, we will focus exclusively on Small/Mid-Market SaaS companies. Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Stax

DECEMBER 20, 2023

Although credit cards have been around since the 1950s, in recent years, they’ve started to dethrone cash from its position as king of payment methods. With a whopping 84% of American adults owning at least one credit card (the average is 3 credit card accounts per person), card payments reached $9.43 trillion in 2021.

Payment Services 88

Payment Services Merchant Services Payment Methods Stax 88

FastSpring

JANUARY 27, 2022

Vinay solved this problem by implementing a special billing page that his customers could use without logging in. He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Scroll to the right in the table below and filter for integrations to find what works for you. Drive Revenue. Terminus - Account-Based Marketing Platform for Quality Growth. SalesKen - Your GPS for Sales Success.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

AUGUST 15, 2020

So I’m Nick Mehta, CEO of Gainsight and you probably have heard of Gainsight in the world of customer success and really excited to have two different voices in the world of how companies think about their customers. So Bernadette Nixon recently joined Algolia as CEO. I don’t know anyone right now.

Payment Methods 191

Payment Methods Merchant Services Scale Payments 191

Point Nine Land

JUNE 18, 2023

However, even though everyone is now aware of cohort analyses, and every major web, product, or revenue analytics product offers features for cohort analysis, it still requires time to fully comprehend everything you need to know about cohort analyses and, perhaps more importantly, to utilize them to obtain real, actionable insights.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

yoursales

DECEMBER 12, 2018

During this year we’ll also start sharing the country sales tools stacks series entitles “Sales Tools made In…” Finally all that is being tied together in integrated tool stacks with some of our friends at the companies listed here. Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

yoursales

JANUARY 29, 2021

Salesforce.com – The Customer Success Platform To Grow Your Business. Mimiran – More Leads and More Deals for SMB Services Business. Odoo - The real customer. Membrain - Complete Platform for Complex B2B Sales. Salesbox - #1 Sales Acceleration Platform. Drive Revenue.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

Salesforce.com – The Customer Success Platform To Grow Your Business. Marketcircle – Achieve Big Things with Your Small Business in 2020. Membrain – Complete Platform for Complex B2B Sales. Microsoft Dynamics – Put your customers first. Salesbox – #1 Sales Acceleration Platform.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

DECEMBER 23, 2019

Salesforce.com – The Customer Success Platform To Grow Your Business. Marketcircle – Achieve Big Things with Your Small Business in 2020. Membrain – Complete Platform for Complex B2B Sales. Microsoft Dynamics – Put your customers first. Salesbox – #1 Sales Acceleration Platform.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. During his time at Optimizely, the company grew from from $7 to >$90M in ARR and from 40 to 400 people.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

yoursales

DECEMBER 12, 2018

During this year we’ll also start sharing the country sales tools stacks series entitles “Sales Tools made In…” Finally all that is being tied together in integrated tool stacks with some of our friends at the companies listed here. Salesforce.com – The Customer Success Platform To Grow Your Business.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

Sales Hacker

FEBRUARY 5, 2019

If you have a product that is absolutely crushing it in SMB/mid-market, you may be tempted to dive straight into the Enterprise market. It’s just right for business unit leaders because they don’t have access to the insights they need to steer the business. Integrations. Embedding your system into a workflow.

SaaS Payments 58

SaaS Payments Sales Hiring Payments Enterprise 58

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. Jeanne DeWitt talks driving expansion revenue.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

JUNE 16, 2020

Companies were very focused on customer success, retaining existing customers just checking in, seeing how customers were doing, assessing the health of the business, assessing the health of their own employees, really focusing on upsell, closing existing deals, and not as much focusing on top of the funnel.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

SaaStr

SEPTEMBER 13, 2020

We celebrate businesses like that, and of course, the platform we’re on today with Zoom, that has really become a communications platform that’s defining this COVID era. If you look at the IAS vendors, they passed $130 billion revenue milestone this year. It is staggering. We call that a second act.

Sales Hiring 154

Sales Hiring Scale Payments Cloud 154

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. . Customer Relationship Management. Customer Success.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Sales Hacker

JANUARY 21, 2020

Success without College [2:46]. SMB Sales & SDRs at (Smaller) Scale [18:20]. We basically restarted the company in 2001 to focus on the enterprise sales model, and then we also then opened a second front in the business which was mobile search powered by voice. SMB Sales & SDRs at (Smaller) Scale [18:20].

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SaaStr

MARCH 13, 2020

Why does Harry believe investing in customer success is far more important than customer acquisition? * So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. But really our target customer is any B2B SaaS company of all shapes and size.

SaaS Payments 212

SaaS Payments Payment Methods Finance Payments 212

SaaStr

OCTOBER 4, 2019

Why did Jeppe decide to focus on SMBs from Day 1? How does the product build in the early days differ when building for SMB vs enterprise? Why does Jeppe believe that building for SMB makes it easier to build a great culture internally? How did you think about this, and why did you start with SMB? What changes? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121