SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. Let’s jump right into part one. There’s no magic solution.

Payment Solutions 223

Payment Solutions Sales Hiring AI SaaS Payments 223

Buffer Resources

OCTOBER 2, 2023

While out in the fields, she started thinking about passive income, and it occurred to her that she could teach grant writing online. She spent the next six months constructing course content, without the slightest clue about what she was doing, assuming that customers would sign up eagerly. I coded the website.

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

Sales Hacker

AUGUST 7, 2020

Customer Success. Showcase Workshop. Head of Sales and Customer Success. Vice President of Payments Products UK. Personal Brand Strategist, Speaker and Founding Team Member. Personal Branding & Social Selling Specialist. Leadership. Sales Development. Sales Growth. Sales Enablement.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

User Pilot

AUGUST 31, 2023

Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. Teams from Marketing, Demand Generation, Growth, Sales, Media Buying, and Customer Success are in charge of customer acquisition. What is the purpose of customer acquisition in SaaS?

Acquisition 94

Acquisition SaaS Payments Payment Methods Metrics 94

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. Also we’re seeing early success with this non-suite player’s ability to act as a suite as part of a workflow using Zapier.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

SmartKarrot

APRIL 20, 2022

This is a key reason businesses should invest in building customer loyalty, and loyalty programs help. Better personalization. Customers tend to spend more on a brand/ product that provides personalized services. And with the customer insights from loyalty programs, businesses can build a personalized approach.

B2B 11

B2B Scale Payment Methods Payment Services 11

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. Also we’re seeing early success with this non-suite player’s ability to act as a suite as part of a workflow using Zapier.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

Chart Mogul

SEPTEMBER 19, 2019

Remember the first customer you closed? How after that payment was processed or that service order was signed, you set your sights on cloning that customer. More concrete information on the industry, guidance on messaging, and customer success stories will help future hires ramp faster. Here’s what I mean….

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

User Pilot

MARCH 14, 2024

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. Instead, it tracks everything but you have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Sales Hacker

MARCH 2, 2020

If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Rackham answers key questions such as “What makes success in major sales” and “Why do techniques like closing work in small sales but fail in larger ones?”. Agile Selling. Jill Konrath.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Chart Mogul

SEPTEMBER 19, 2019

Remember the first customer you closed? How after that payment was processed or that service order was signed, you set your sights on cloning that customer. More concrete information on the industry, guidance on messaging, and customer success stories will help future hires ramp faster. Here’s what I mean….

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

SaaStr

JUNE 16, 2020

Companies were very focused on customer success, retaining existing customers just checking in, seeing how customers were doing, assessing the health of the business, assessing the health of their own employees, really focusing on upsell, closing existing deals, and not as much focusing on top of the funnel.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

Sales Hacker

FEBRUARY 5, 2019

The SMB customer may need monthly payment terms or a ‘pay per transaction’ fee. A technique we use is to ask the customer what is valuable to them and why. Think in terms of ‘deal dials’: price per user, payment terms, contract length, number of users. Post-Sales Customer Success. Who could blame them?

SaaS Payments 58

SaaS Payments Sales Hiring Payments Enterprise 58

Sixteen Ventures

DECEMBER 31, 2019

Customer Success is transformative. Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Introduction from Lincoln for 2020.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136