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Forget Support — Optimize for Full Funnel Customer Success

FastSpring

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level.

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10 of the best community platforms for online entrepreneurs

Natalia Luneva

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

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Customer Insights to Transform Sales Conversations

Sales Hacker

Guidance shouldn’t just be around high-level attributes for the prospect like revenues or number of offices but should get into factors that are specific for your proposition. As any good consultative salesperson will tell you, it’s not enough to uncover the issue or problem the customer is facing. Customers and prospects.

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Recur Boston 2019: It's a Wrap

ProfitWell

We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Nick Mehta , CEO of Gainsight, and his colleague, Kate Peter dropped knowledge on how to drive customer success across SaaS businesses. Customer success is the third-fastest growing profession.

Scale 41
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Oct 18 – Customer Success Jobs

SmartKarrot

Role: VP Customer Success Location: Irvine, CA, US (Hybrid) Organization: IntelligenceBank As a VP of Customer Success, you will achieve business targets for upsell, product usage and engagement, retention ARR and churn prevention for the North American region. Collecting referrals from businesses when possible.

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Need an Expert for Your Next Panel, Presentation, or Podcast? Here Are Over 530 of the Top Female Sales Practitioners

Sales Hacker

Customer Success. Showcase Workshop. Orange Business Services. Team Lead – New Business. Senior Vice President, Strategic Sales & Revenue. Predictable Revenue Inc. President | Chief Revenue Officer. Enterprise Business Development Manager. Chief Revenue Officer (CRO).

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May 10 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager – Strategic Location: Remote, United States Organization: Premier Group Recruitment As a Customer Success Manager, you will be actively serving a portfolio of assigned North American accounts including major consumer, prosumer, and B2B brands.