SaaStr

NOVEMBER 4, 2019

“I was working for Salesforce in 2009 when I decided to start Okta, an identity management company that connects people with any application on any device. Prior to this, she held HR, inclusion, diversity, finance and customer success roles within Cisco Systems.

Sales Hiring 110

Sales Hiring Identity management Cloud Innovation 110

CustomerSuccessBox

FEBRUARY 28, 2022

100+ existing customers pay more than $1M + and the others are exploring and contributing to some revenue. Both the segments are quickly growing and the turning factor is the customer growth where the whales are at 110% and overall is 84% YOY. Know more: How can VP of Customer Success get to 125% Annual Recurring Revenue (ARR ).

Retention 52

Retention SaaS Payments Payments Payment Methods 52

BetterCloud

JULY 18, 2023

Deployment-related time to value is ease of setup process In the world of SaaS management platforms, the ease of setup process breaks down into: Certification programs and training Knowledge base and active user community Professional services packages Customer success and support Some SaaS management platform vendors are better than others.

Operational efficiency. 52

Operational efficiency. Scale Identity management Technical Support 52

User Pilot

MAY 16, 2023

It allows product managers, marketers , and customer success managers to collect user feedback, track and analyze product usage and drive product adoption with personalized in-app onboarding experiences. Userpilot Userpilot is a digital product adoption platform. Slack pricing is built around 4 main value metrics.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

SmartKarrot

SEPTEMBER 25, 2020

Okta believes in being highly customer-centric. Delivering enterprise-grade identity management service through a SaaS model, Okta has incorporated various authentication features with the help of AI, thus reducing the risk of attacks. This is where AI helps it.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

SEPTEMBER 25, 2020

Okta believes in being highly customer-centric. Delivering enterprise-grade identity management service through a SaaS model, Okta has incorporated various authentication features with the help of AI, thus reducing the risk of attacks. This is where AI helps it.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SaaStr

JANUARY 31, 2020

So tell me, how did you make your way into what we both know to be the wonderful world of SaaS and also come to found the game changer of identity management in Auth0? Harry Stebbings: I do want to kick off today with a little bit about you. Eugenio Pace: Well, my journey started just after college. That should be your focus.

Scale 182

Scale Sales Hiring Pricing Leadership 182