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Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?

SaaStr

In SaaS, once you have even a few million in ARR, the #1 challenge is recruiting top-tier VPs and building a truly top-tier management team: SaaS products mostly don’t sell themselves. SaaS products get too complex to hack a product roadmap too long. So you’ll get your first 5, 10 even 50 customers your own way.

Scale 252
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Thanks to ChartMogul, ChurnZero, Cledara, Secureframe, and Verdane for Sponsoring SaaStr Europa 2023!

SaaStr

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. Our Customer Success software is uniquely designed to integrate with CRM systems and tightly into an application or service.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges. For Linda, it all comes down to your approach to customer success. ” 3.

Scale 177
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5 Challenges in Moving Upmarket and How to Overcome Them with Salesforce Ventures

SaaStr

Challenge #3: Making Your Product, Sales, and Marketing Organizations Enterprise-Ready How do you actually get your entire organization aligned so they can support your Enterprise customers? You also need dedicated resources across your organization — marketing, customer success, product, legal, and finance.

Scale 191
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What’s The #1 Challenge After $1m-$2m ARR?

SaaStr

In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. SaaS products get too complex to hack a product roadmap too long. You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before.

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Thanks to BEE, ChurnZero, Laika, Quolum, and Stax for Sponsoring SaaStr Annual 2022!

SaaStr

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Laika is an enterprise-ready compliance platform that lets growing companies compete on the same level as any large organization. With Quolum ‘s SaaS Card you only pay for SaaS that you use.

Stax 44
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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Liam: The whole area is a new space.

Scale 211