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How to Improve Customer Retention: 20 Actionable Strategies

User Pilot

Create a customer retention analytics dashboard to measure success across key metrics. To learn how to implement them with Userpilot, book the demo. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer retention?

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Customer Value Management: The Ultimate Guide for SaaS Companies

User Pilot

Overall, customer value management can make your product more competitive. Marketing teams that understand what customers value can target them more accurately with marketing campaigns that truly resonate. Sales reps can use the knowledge to shift sales negotiations from price to value.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters. They also manage finances and supervise one or more engineering teams.

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How to do Market Research: a Step-by-Step Guide

User Pilot

Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is Market Research Essentially, market research is the process of understanding one’s target audience’s needs and wants to validate a new product, feature, or service idea.

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The Continuous Product Optimization Guide For Product Managers

User Pilot

Book the demo! What is product optimization in product management? Product optimization is the process of continually introducing incremental improvements and tweaks to the product so that it delivers more value to the users, increases their satisfaction , and drives business goals. Want to see how?

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Build an Outbound Program right the first time

The Marketing & Growth Hacking Publication

Internal Team: Hire your own Sales Development Rep (SDR) team that is 100% dedicated to outbound prospecting. If you have the management capacity to hire and train someone, this is ideal. Cons: Can be slower to find and train a great SDR, requires more management bandwidth. Optional: Recruiting fees. Joe Toste 4.

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How a Land and Expand Strategy Can Help You Drive Growth

User Pilot

In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! You need a clear target market, proper positioning, product-market fit, and the right sales process for a land and expand strategy to work.