TechEmpower SaaS

DECEMBER 11, 2023

While the appearance matters, remember you are hiring the development firm primarily for its development skills, not its graphic design skills. How does the percentage of their projects launched on-time and on-budget compare to upfront estimates? Is there a project manager? An account manager?

Software Development 443

Software Development Development Software Review Software 443

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. Lead generation tools do change, but the basic motions of sales and marketing haven’t changed much.

Scale 226

Scale Sales Hiring AI Sales Recruiting 226

SaaStr

JUNE 19, 2022

Two SaaS Metrics That Actually Don’t Matter That Much in the Earliest Days: Absolute Churn and Sales Cycles. SaaStr 564: Top 10 Learnings Architecting a High Throughput Critical API with RevenueCat CTO Miguel Carranza. with Jenn Knight, Co-founder and CTO of AgentSync, and Daryna Kulya, Co-founder of OpenPhone.

CTO Hire 196

CTO Hire CTO Sales Hiring Innovation 196

SaaStr

JUNE 26, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Be Careful Hiring “Dualies” — Folks That Are a VP of More Than One Thing. SaaStr 565: Classic Episode: The Importance of Company Values, a Great Hiring Process, and Ownership Culture with Gusto Co-Founder & CEO Josh Reeves.

CTO Hire 207

CTO Hire CTO Sales Hiring Scale 207

SaaStr

DECEMBER 16, 2023

You really need a great CTO, not just a good business team. A mediocre tech team, a part-time CTO, or even just a decent CTO just doesn’t get you there. Finally you have great customers and traction — but you can’t afford to hire all the people you need to meet their needs. True in B2C too of course.

Part-Time VPE 204

Part-Time VPE CTO Hire Sales Recruiting VPCs (Virtual Private Cloud) 204

SaaStr

MAY 27, 2024

Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. His best deals by cash are: Sales Loft : $2.5 He didn’t predict that Sales Loft, Pipe Drive, and Harry’s would be his top three cash returners. Is it sustainable? billion cash, $100 million ARR. billion cash.

CTO Hire 175

CTO Hire Development Team Review Software Review Technical Review 175

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We hire remarkable people, and we give them a lot of freedom for how they’re going to get their work done. Who actually knows stuff and does things?”

Part-Time CTO 247

Part-Time CTO CTO Hire CTO Coach CTO 247

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years.

Sales Hiring 150

Sales Hiring Sales Recruiting CTO Hire Scale 150

SaaStr

MARCH 5, 2023

Ode to the $100,000,000 Exit Dear SaaStr: Should You Hire Someone That Seems Good … But Always Job Hops? SaaStr 639: Scaling a SaaS Sales Team While Building Culture with Figma VP of Sales Scott Pugh   3. SaaStr 639: Scaling a SaaS Sales Team While Building Culture with Figma VP of Sales Scott Pugh   3.

Scale 194

Scale Sales Hiring CTO Hire Startup 194

SaaStr

NOVEMBER 16, 2021

You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? In 2008, he founded Yammer, an enterprise software company that David grew to 500 employees and $60 million in sales. Head of Sales.

CTO Hire 231

CTO Hire Sales Hiring Sales Recruiting CTO 231

SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. From $1m to $10m ARR or so, as you build your first management team: You shouldn’t be the VP of Sales Anymore As You Scale. And importantly, you need to spend more time with your existing customers (vs.

Part-Time VPE 268

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 268

SaaStr

JULY 23, 2021

Brian Peterson, CTO @ Dialpad. Dave Walters, CTO, Hired. Christa Diaz, Senior Director, Customer Success, Hired. Amy Pisano, CRO, Hired. Jenn Knight, Co-Founder, CTO, AgentSync. Rhonda SekaBuehler Senior Vice President of Global Sales Engineering @WalkMe. Zach Kitschke, CMO, Canva.

VP of Engineering 269

VP of Engineering New CTO CTO Hire Sales Hiring 269

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. Q: Where Should SDRs Report — Marketing or Sales?

CTO Hire 171

CTO Hire Sales Recruiting Sales Hiring Scale 171

SaaStr

FEBRUARY 15, 2021

There’s a slide I see again and again from start-ups: 2 of the early sales reps are at 100% of quota, sometimes 150%-200%. You’ll continue to see that over time to some extent. So why so often, do only 2 of the first 8-10 sales reps perform? They get CTO training. You have to join their first few sales calls.

Scale 331

Scale CTO Hire Sales Hiring New CTO 331

SaaStr

DECEMBER 10, 2020

I hear again and again from SaaS founders growing to $5m, $10m ARR or even more that they don’t need a certain VP — with the exception of a VP of Sales. Basically, in SaaS, everyone “gets” that they need a VP of Sales. Hire not just 1-2 reps, but 10. That it’s time to bring in someone that knows.

Sales Hiring 349

Sales Hiring CTO Hire Sales Recruiting Scale 349

SaaStr

SEPTEMBER 24, 2021

Amy Appleyard, VP Sales @ VMWare. Michelle Benfer, VP, Head of North America Sales @ HubSpot. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Brian Peterson, CTO @ Dialpad.

VP of Engineering 264

VP of Engineering Technical Cofounder CTO Coach CTO Hire 264

SaaStr

JUNE 12, 2022

with Jenn Knight, Co-founder and CTO of AgentSync, and Daryna Kulya, Co-founder of OpenPhone. Attract, Hire & Build a Diverse Sales Team | Handshake VP, Employer Partnerships Jessica Peluso. Attract, Hire & Build a Diverse Sales Team | Handshake VP, Employer Partnerships Jessica Peluso.

Scale 162

Scale Sales Hiring CTO Hire CTO 162

SaaStr

JUNE 23, 2020

In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be.

Part-Time VPE 226

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting 226

SaaStr

FEBRUARY 15, 2023

Lightspeed Partner, Anoushka Vaswani, is joined by Raj Sarkar, CMO at 1Password, Kim Walsh, SVP, Sales, Partnerships and Customer Success at Apollo.io, and Chris De Vylder, CRO at Sentry, to pass along key lessons from their growth journey. Then build your segmentation and sales processes around that. 20 million?

Scale 180

Scale Sales Hiring CTO Hire Scaling 180

SaaStr

AUGUST 7, 2021

Devon Rutherford, Managed Services Program Manager & Pre-Sales Manager @ Leaseweb. Jules Costa, Content Manager @ BEE. Amy Appleyard, VP Sales @ VMWare. Michelle Benfer, VP, Head of North America Sales @ HubSpot. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired.

VP of Engineering 260

VP of Engineering Technical Cofounder CTO Coach CTO Hire 260

SaaStr

APRIL 7, 2021

There are roughly 2 types of start-up management teams. The first type is the kind of management team hired by second+ time founders. Often folks they convince to once again be a VP of Eng or VP of Sales. But most of us are first-time founders, or close to it. Veterans of the SaaS journey.

Part-Time VPE 231

Part-Time VPE Sales Hiring Sales Recruiting CTO Hire 231

SaaStr

JULY 10, 2021

As a founder/CEO, building your first management team is something that you often lose sleep over. Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. And for good reason.

Sales Hiring 251

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 251

SaaStr

NOVEMBER 29, 2020

They’ll revolt when you make a senior or mid-level hire that as a group, they simply cannot suffer one day longer. It’s happened to me, and I think for whatever my faults, I have a pretty high EQ and am a half-decent manager. In my first start-up, there was one engineer we had no choice about. You see this all the time.

Part-Time VPE 269

Part-Time VPE Sales Hiring CTO Hire Scale 269

SaaStr

MARCH 7, 2021

No one spends enough time recruiting as it is, after $1m ARR or so. Yes, you can manage the sales team yourself. These are all full-time jobs by $1m ARR. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. And even worse, you often sort of give up trying to make the hire.

Part-Time VPE 251

Part-Time VPE Sales Recruiting Sales Hiring Scale 251

SaaStr

JULY 3, 2022

The Ultimate Guide for Hiring a Great VP of Sales. Dear SaaStr: How Many Sales Reps Do I Need? Top Podcasts This Week: SaaStr 568: Mind the Gap: Balancing Growth and Efficiency in Tougher Times with Point Nine Managing Partner Christoph Janz. 10 Common Misconceptions About Getting Funded. Top Videos This Week: 1.

CTO Hire 184

CTO Hire Sales Hiring CTO Scale 184

Outseta

APRIL 11, 2019

Why most SaaS companies are blind to some of the best talent on the market By Geoff Roberts 9 min read I believe that most SaaS companies are missing out of a major opportunity when hiring—the opportunity to hire more part-time help, where the employee acts as a fully integrated (albeit part-time) member of the team on an ongoing basis.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

SaaStr

AUGUST 25, 2023

2 “Give the VP of Sales more time.” You can’t always expect a great VP of Sales to double sales in 30-60-90 days. But you have to see progress in one sales cycle. If, in one sales cycle, things aren’t improving on several core metrics, they never will. The best VPs of Sales hit the ground running.

Part-Time VPE 172

Part-Time VPE Scale Sales Hiring CTO Hire 172

SaaStr

DECEMBER 20, 2023

So to serve both segments at the simultaneously, ZoomInfo has been rolling out a Product-led sales motion, that gives the ability for an SMB customer to sign up directly on their website for a free trial and grow into a paid customer, without ever having to talk to an sales rep or go through a demo process. So, what’s new at ZoomInfo?

New CTO 234

New CTO Scale Sales Hiring AWS 234

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 166

Scale Sales Hiring Sales Recruiting Sales 166

OpenView Labs

MARCH 17, 2020

When you ask average questions, you get average hires. If a potential senior hire has gotten so far as to talk with the CEO , she’s probably someone the company wants. Related: Are You Hiring for Culture Fit or Culture Add? For example, I met with a new client recently, the CTO of a fin-tech startup.

Sales Hiring 52

Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

SaaStr

MARCH 15, 2019

I remember my CTO once arguing with a Fortune 500 company on a “security” concern they had which really made no sense. More here: I Never Lost a Customer I Actually Visited | SaaStr Not hiring a full-time RFP person. They are too much work to just dump on a product person, success person, sales leader, etc. Didn’t matter.

Sales Hiring 167

Sales Hiring Enterprise CTO Hire CTO 167

OPEXEngine

JUNE 16, 2020

Hired CEOs: It’s the Board’s Company vs. It’s My Company to Run. You become a hired CEO primarily through one path — climbing the corporate ladder at a large tech company [5a], reaching the GM or CXO level, and then deciding to branch out. We think we should hold off doing channels until we’ve debugged the sales model.

Sales Hiring 59

Sales Hiring CTO Hire Venture Capital Technical Advisors 59

SaaStr

MAY 16, 2021

But what they don’t have is a good enough founding team: Sometimes, if the prospective founder isn’t super technical, then the CTO/VPE isn’t really great. They’ve got a rent-a-CTO. Or sometimes they are great, but the team members are just not great enough for their new C-level roles (CEO, CTO, CMO, CSO, CBO, C?O).

Part-Time VPE 191

Part-Time VPE CTO Hire New CTO CTO 191

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 166

Merchant Services Scale Technical Review Sales Hiring 166

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 132

Scale Sales Hiring Sales Recruiting Technical Advisors 132

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 238

Sales Hiring CTO Hire Scale Investment 238