article thumbnail

30+ Incredible New Speakers for 2021 SaaStr Annual

SaaStr

Brian Peterson, CTO @ Dialpad. Dave Walters, CTO, Hired. Christa Diaz, Senior Director, Customer Success, Hired. Amy Pisano, CRO, Hired. Jenn Knight, Co-Founder, CTO, AgentSync. Suzanne Xie, Head of Invoicing @ Stripe. Rhonda SekaBuehler Senior Vice President of Global Sales Engineering @WalkMe.

article thumbnail

Reddit’s Nick Caldwell on engineering leadership

Intercom, Inc.

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Building trust can be tough when you’re a new hire in a leadership position.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Before hiring, assess your current needs and hire as your company grows. Engineering Manager: In charge of planning, designing, and overseeing projects. They also manage finances and supervise one or more engineering teams. Much of the success here depends on how competent and motivated the CTO and their team is.

article thumbnail

Changing Your Pricing Model: How Hired Went from a Transactional to a Subscription Model

OpenView Labs

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. After a few years, however, we realized that a subscription model would deliver more value for us and for our users. Recognizing Your Cue – Opportunities and Conviction. Customers called us.

article thumbnail

How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. The Challenge: Buffer was amassing “reporting debt”.

article thumbnail

5 Secrets to Moving Upmarket – How the Right Sales Tax Technology Can Support SaaS Growth

SaaStr

Say you sell a subscription-based software but you also send your customers a handy flash drive with a version of your software on it. hiring in-house talent). They are prone to error (which further increases risk), not to mention time-consuming. There are other ways to establish nexus, too. ” 4.

article thumbnail

How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. The Challenge: Buffer was amassing “reporting debt”.