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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. They often superimpose it on the new company they’ve joined.

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Laura Klein on improving chemistry in product teams

Intercom, Inc.

Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. Laura Klein: Since the mid ’90s, I’ve done research, I’ve been an engineer, I’ve done user experience design, and now I do product management. Making remote product teams succeed.

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How World-Class Product Teams Are Winning in the AI Era by Carlos Gonzalez de Villaumbrosia

User Pilot

TL;DR Carlos Gonzalez de Villaumbrosia is an author, speaker, coach, and the founder of Product School. Who is Carlos Gonzalez de Villaumbrosia Carlos Gonzalez de Villaumbrosia is a sought-after speaker and product coach. It isn’t the lack of team adoption or poor implementation of new tech. Want to learn more? Did you know?

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Come up with product and new feature ideas.

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Top 11 PLG Experts You Must Follow on Social Media in 2022

Frontegg

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 She understands the importance of having a compelling user interface and having a dynamic PLG strategy in today’s uber-competitive SaaS space. Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). 8 – Mickey Alon.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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Making the jump from Customer Success to CEO with FranConnect’s Gabby Wong

ChurnZero

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. Q: In your career, did you actively seek out coaches, sponsors, and mentors? Gabby: You should always seek out mentors. It’s great self-learning.