FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Sales Hacker

MARCH 29, 2021

RevOps has grown in importance as SaaS products have continued to proliferate and organizations have recognized the importance of good data, efficient workflows, and ensuring cross-department collaboration. In addition, businesses are continuing to rely on agencies, consultancies, and distributors to refer, sell, and implement products.

Payments 111

Payments SaaS Payments Payment Solutions Payment Services 111

FastSpring

AUGUST 1, 2024

User Experience Enhancements : Simplify navigation and streamline the checkout process. An intuitive design keeps customers engaged and reduces cart abandonment. Customer Support Readiness Prepare for Inquiries : Anticipate a surge in customer inquiries. Train your support team to handle common issues efficiently.

Payment Methods 121

Payment Methods Payment Solutions SaaS Payments Payment Services 121

Teamgate

JUNE 27, 2025

That’s why frameworks like BANT (Budget, Authority, Need, Timeline) and CHAMP (Challenges, Authority, Money, Prioritization) exist to streamline the process and identify promising prospects. CHAMP shifts to a customer-first approach, emphasizing challenges and priorities. 67% of sales are lost due to poor lead qualification.

Scale 52

Scale SaaS Payments Underperforming Technical Team Payment Solutions 52

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Stax

JUNE 18, 2024

In a subscription business model, customers pay a recurring fee in exchange for a product or service. This could be a subscription box, a SaaS (Software as a Service) product, or even just a streaming platform like Netflix. In fact, 70% of customers now expect websites to include a self-service function.

Payment Features 88

Payment Features Payment Solutions Payment Services SaaS Payments 88

User Pilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Primary onboarding flows should be short and focused on training customers in basic functionality. Fasten your seatbelts and let’s get right to it!

Onboarding 97

Onboarding SaaS Payments Trends Payment Methods 97

Full Session

DECEMBER 30, 2024

Support FullSession is known for responsive customer support. PostHog vs VWO PostHog is free and open-source, unlike VWO, a paid service. Support Optimizely has good customer support, including a help center and community forum. It works best with Shopify , WordPress , Wix , and BigCommerce.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Stax

JULY 25, 2024

Thanks to the rise of SaaS platforms, that’s no longer the case. – Your POS system needs to support the products and services you sell. Perhaps you want one to help you track your inventory or streamline your accounting processes. POS systems today have capabilities exceeding transaction processing.

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

How To Buy Saas

MAY 26, 2025

Integration limitations: No third-party integrations with banks or external apps you can only integrate PayPal for accepting payments. Sparse customer support: Customer support is limited primarily self-serve FAQs and an email contact form. Theres no live chat or robust support channel for immediate help.

Software Review 40

Software Review Systems Review Technical Review Payment Solutions 40

FastSpring

APRIL 1, 2021

I want to sign up and try that service! ”. Luckily, you can take a lot of actions to influence that process and showcase your value. Tracking your free trial conversion rate is important because it gives you a concrete way to optimize the way you acquire customers. Or maybe the onboarding process is too complicated.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Stax

JULY 2, 2024

However, recording your daily financial transactions manually can be a very tedious and mistake-prone process. This article will show you how to select the right bookkeeping app to help digitize and manage the entire process of financial record keeping and reporting more easily and accurately. Let’s dive in.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods SaaS Payments 88

FastSpring

JUNE 6, 2024

Xsolla is a merchant of record (MoR) payment provider that serves the video game industry. The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own.

Payment Services 78

Payment Services Merchant Services Payment Methods Payments 78

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

User Pilot

MARCH 7, 2022

A smooth onboarding process is like the key to a puzzle. It unlocks customer engagement, starts the customer relationship on the right foot, and ensures that customers continue using the product the right way for a long time to come. A customer’s payment is typically the finish line of a race.

Onboarding 98

Onboarding Engagement Payment Methods SaaS Payments 98

Natalia Luneva

APRIL 24, 2025

Imagine cutting years off payment system setup. The number of Payment Facilitators (PayFacs) has grown 13.8% For businesses, this means they can use payment systems without starting from scratch. PayFac as a Service lets companies add payment processing to their platforms. each year since 2018.

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

Baremetrics

DECEMBER 18, 2019

MeetEdgar ) Consultation (e.g. The perfect example of this is Superhuman, a Baremetrics customer. For Databox, offering a free trial cut their churn in half because customers were already treating their first month essentially like a trial anyways. We’re firm believers that every SaaS business needs a dunning solution.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Sales Stack Graveyard.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

FastSpring

JANUARY 26, 2024

Full Interview Customer Success Insights From Jake Dipple What Customer Success Really Is Jake acknowledges that customer support is a very important part of the relationship a business has with its customers, but it’s often focused on responding to issues after they arise. Support is an important part of that.

Customer Success 159

Customer Success VP of Engineering Payments Payment Methods 159

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Odoo - The real customer. Buyer Enablement.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

Natalia Luneva

JANUARY 8, 2022

Similar platforms are usually used by community managers, marketing managers, customer support managers, and product managers to engage users, retain customers, facilitate the support process, and gather product feedback. Why should SaaS startups build communities? Let’s start comparing!

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

How To Buy Saas

APRIL 3, 2024

It offers some robust features like a support dashboard, efficient integrations, APIs, and a no-code WhatsApp chatbot builder to boost effective WhatsApp marketing, sales, and customer support. Features Offered: Broadcast bulk personalized messages to customers all over the world. Ample customer support.

Payment Solutions 52

Payment Solutions Payments Payment Methods Software Review 52

SmartKarrot

AUGUST 11, 2021

“A customer is a King”, an age-old business mantra that emphasizes the importance of customers or would-be customers in every business. The same is true for companies who are dealing in SaaS products. The lifeblood of the SaaS business is its customers. Fewer features in your SaaS product.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

SmartKarrot

MARCH 8, 2022

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Amarachi Ogueji. Anita Toth. Annette Franz. Bhavika Kochhar.

VP of Engineering 21

VP of Engineering Customer Success SaaS Payments Scale 21

Outseta

MARCH 18, 2019

Wes Bush is a SaaS marketer who has quickly developed a reputation as “the free trial vs. freemium guy.” He helps SaaS leaders launch and optimize free trial and freemium models via his consultancy, Traffic is Currency , and is also the founder of the Product-Led Summit. Geoff Roberts: Got it, makes sense.

Payment Methods 40

Payment Methods SaaS Payments Payments Payment Solutions 40

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

FastSpring

MARCH 6, 2025

Why a frictionless purchase process is such a key focus for oeksound to continue expanding their sales. Podcast Full Interview: Audio Listen online or find it on more podcast services. And essentially what that means is that it’s kind of a payment plan, but you never commit to pay the full sum. Jump to video.

Payment Methods 146

Payment Methods Business Payment Solutions SaaS Payments 146

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 151

Scale Sales Recruiting SaaS Payments Payment Services 151

Intercom, Inc.

OCTOBER 29, 2020

After college, I went to work at the Boston Consulting Group, BCG, which was my first experience in business. And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. It clearly wasn’t taking off.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Stax

DECEMBER 12, 2024

These days, small and medium-sized businesses (SMBs) prefer to opt for industry-specific payment systems and tools over generic solutions. custom software for a particular industry or market). Merchant services are one of these key investments. In this article, well discuss different merchant services for small businesses.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. True Customer Relationship Management. Evolving Customer Success Catalyst.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

How To Buy Saas

MARCH 3, 2025

Curious about whats next for the world of SaaS? In just the past few years, weve watched Software-as-a-Service evolve at breakneck speed, transforming from a neat cloud-based delivery model into an essential driver of business innovation. It feels like every tool from your CRM to your accounting software now comes as a service.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52