SmartKarrot

OCTOBER 13, 2023

The insights derived can help tailor products, services, and experiences that mirror their expectations and desires. Whether it’s pre-empting a service issue or rolling out a timely promotional offer, predictive analysis helps businesses stay one step ahead, ensuring customers feel valued and understood.

Retention 10

Retention Strategy Marketplace as a Service Innovation 10

Neil Patel

JANUARY 20, 2021

Don’t Just Promote Products and Services. This same information can be used to construct your persona. Most people form groups around: Their brand/business Their products/services A specific lifestyle e.g. a book club or a journalling club Specific topics e.g. a content marketing group. Have top-notch customer service.

Social Media 145

Social Media Software Review Branding Engagement 145

SaaStr

MARCH 30, 2022

The signs that a change is needed can come externally, like a new trend or wave that impacts your product, business, or mission. Overall, as you construct your team and your company, it’s important to think about the distribution across build and sell, and take a completely different vector and approach to selling,” says Bharadwaj.

Scale 240

Scale Sales Hiring Marketplace as a Service Construction 240

SmartKarrot

MAY 30, 2022

Identify key trends, risks, opportunities and create action plans to mitigate during quarterly reviews. Work closely across the Intelligence Services team and with adjacent teams — Onboarding, Training, Support, Operations — to construct and scale solutions that nurture the relationships with clients.

Customer Success 3

Customer Success Marketplace as a Service Scale Consulting 3

Sales Hacker

SEPTEMBER 2, 2020

Companies operating in less-digitized industries (construction, healthcare, real estate, etc.). And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. Companies operating in well-digitized industries (media, IT, finance, professional services).

Scale 108

Scale Outsourcing Services Sales Technical Review 108

Mucker Capital

NOVEMBER 5, 2018

If you’re thinking about launching a Software-as-a-Service (SaaS) company, there are two different ways to approach the market. Horizontal SaaS: These companies aim to create a product that services a specific type of employee, function or division across all industries. So what’s behind this resiliency?

SaaS Payments 49

SaaS Payments Outsourcing Services Payment Services Payments 49

ChurnZero

JUNE 22, 2021

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. Construct predictive customer health dashboards. We’ll focus specifically on marketing, sales, support, services, product, finance, and leadership.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

Neil Patel

AUGUST 18, 2021

Offer Coaching Service to Motivated Clients. It doesn’t matter when you started blogging or how much experience you’ve gained in that time — offering a coaching service to motivated clients can bring in money. Coaching services are in demand because of the dramatic results the process can bring.

Scale 145

Scale Outsourcing Services Merchant Services Social Media 145

SaaStr

FEBRUARY 7, 2020

Ep 306: Join Bessemer Venture Partners’ Alex Ferrara as he takes a look at trends and predictions for the cloud industry in 2019. Or how the customer service team is going to deal with companies that aren’t renewing as planned? What can we learn from how they are approaching the challenges that they’re facing?

Scale 173

Scale Underperforming Technical Team Investment Sales Hiring 173

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Anne is a principal analyst in the Sales Operations Research Service at Forrester. Heck, stand at the head of it.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130