Payrix

FEBRUARY 4, 2025

What is an integrated software vendor? An integrated software vendor more commonly known as an ISV is a software company that engages in a partnership with a payments provider in order to integrate payment processing capabilities into their platform. 3 things you should know about integrated software vendors 1.

Payments 130

Payments Payment Services Payment Solutions PayFac as a Service 130

Scytale

OCTOBER 30, 2024

Well, if you haven’t, it’s best we dive in quickly (before non-compliance lands your business in some serious sh@#). Whether you’re a healthcare provider, a SaaS company in the healthcare space, or any other business dealing with Protected Health Information (PHI) , HIPAA compliance is non-negotiable.

Payment Services 52

Payment Services compliance Payment Solutions Payment Methods 52

Stax

MAY 13, 2025

POS system – A combination of hardware and software that lets you accept in person payments and process sales on-site. Transparent contracts and customer support Hidden fees, long-term lock-ins, and vague terms can turn a payment processor into a liability. Over time, those costs can add up and eat into your margins.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

How To Buy Saas

DECEMBER 20, 2024

Most SaaS businesses prefer to manage their accounting processes through cloud-based software solutions, but even for that you need to know the nitty-gritties of SaaS accounting. Expense Management: SaaS companies have to spend often on various aspects like product development, marketing costs, customer support facilities, and much more.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Frontegg

JUNE 9, 2025

Simplified compliance : AaaS sometimes includes tools to meet regulatory requirements like GDPR, CCPA, HIPAA, data residency, SOC2, or the products might be certified compliant themselves. Features, such as detailed audit logs and reporting, simplify compliance management. AaaS offers rapid deployment with lower initial investments.

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

How To Buy Saas

MAY 26, 2025

By the end, youll understand why RAG is seen as a game-changer for bringing more factual, up-to-date, and customized AI into your software and how you can get started. Improved Customer Support & Self-Service: Many SaaS businesses are using RAG to power smarter chatbots, virtual assistants, and knowledge base search.

Artificial Intelligence 52

Artificial Intelligence AI Search AI Scale 52

How To Buy Saas

MAY 21, 2025

Modern ATS software automates tedious tasks like job posting, resume screening, and interview scheduling, freeing HR teams to focus on engaging with candidates. From cloud-based SaaS solutions to on-premise enterprise software , businesses worldwide are leveraging ATS technology to build efficient, fair, and scalable hiring pipelines.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Talk to sales What is a Payment Processing System?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Payrix

FEBRUARY 4, 2025

Integrated payments are payment processing capabilities that are incorporated into a software companys platform to provide their user base with the ability to accept and manage payments for their businesses. Often, software customers have to hop from system to system and spend time reconciling their payments against their sales.

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How To Buy Saas

FEBRUARY 25, 2025

Introduction: Why Choosing the Right CRM Matters Choosing the right Customer Relationship Management (CRM) platform can make or break your businesss growth trajectory. A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Users often need guidance to fully adopt.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

User Pilot

OCTOBER 20, 2024

Data security and compliance. Customer satisfaction surveys after certain user interactions, etc. Automate customer support with self-service options The whole purpose of customer onboarding is to create a frictionless customer experience. What is customer onboarding software?

Onboarding 105

Onboarding Underperforming Technical Team Transportation Scale 105

SaaStr

OCTOBER 16, 2024

Security and compliance are strong, with Wiz turning down billions from Google. And we talked about security compliance. There is no downturn in security compliance. There is no downturn in security compliance. But Zscaler , CrowdStrike, Rubrik , for all of these folks in security compliance, there is no downturn.

Sales Hiring 317

Sales Hiring Scale AI SaaS 317

How To Buy Saas

MAY 29, 2025

AWS explains that intelligent automation (IA) is the process of using artificial intelligence (AI) to make self-improving software automation. Modern software vendors embed AI into their platforms to deliver smarter, more personalized services. AI in SaaS means embedding AI capabilities directly into cloud-based software products.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

User Pilot

NOVEMBER 29, 2024

Improve collaboration and break down data silos by sharing session insights directly with your UX, development, or support colleagues. Overview of Fullstory’s session replay software Let’s dive deeper into Fullstory’s session replay functionality. High customization with filtering and segmentation options.

Underperforming Technical Team 105

Underperforming Technical Team compliance Software Review AI 105

User Pilot

JULY 22, 2025

We considered mParticle as an alternative to Segment because it delivers stronger data governance, dedicated customer support, and advanced mobile event tracking. This can reduce confusion and compliance risk. Then, build and activate 1:1 audiences via over 1,300 turnkey custom integrations.

Software Review 66

Software Review SaaS Systems Review Government 66

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. Not the best start to cloud software earnings season! Follow along to stay up to date!

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Systems Review Cloud AI Artificial Intelligence 144

How To Buy Saas

JUNE 26, 2025

Imagine having a single platform where customers can instantly find answers and new employees can effortlessly access company know-how. That’s exactly what ProProfs Knowledge Base software aims to deliver. Call Center Knowledge Base: Give your call center and support agents a centralized, searchable database of answers.

Technical Review 52

Technical Review Software Review Systems Review Management 52

How To Buy Saas

MAY 27, 2025

This process of coordinating an LLM with other tools and data is often referred to as LLM orchestration (there are frameworks like LangChain and software platforms that help with this). An AI tool can be broadly defined as any software application or service that leverages artificial intelligence to assist in tasks or solve problems.

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59

Stax

MAY 23, 2025

If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. You stay in control of the customer journey while reducing friction at every step. It can also make it easier to manage compliance, automate reporting, and scale operations.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

BetterCloud

MARCH 17, 2025

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Whether youre new to SaaS budgeting or youre a seasoned pro, theres always something to learn about the best ways to buy software. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

How To Buy Saas

JUNE 10, 2025

Meanwhile, AI chatbots like Microsoft Copilot, Tidio, and the new Grok automate customer support and productivity. In 2025, Content AI tools can write articles, blogs, or code; Video AI tools can auto-generate video clips and edit footage; and Chatbot AI tools provide conversational interfaces for customer support.

AI Search 49

AI Search AI Artificial Intelligence Software Review 49

FastSpring

OCTOBER 23, 2024

With the merchant of record model, you can let your MoR provider worry about payment processing , regulatory compliance, and global tax compliance , because the MoR will be the entity accepting global payments and selling the product. And if you need help, our award-winning support teams are here to help. Or which U.S.

Merchant Services 148

Merchant Services Payments Payment Methods Payment Services 148

User Pilot

APRIL 2, 2025

Protect customer data with the highest compliance standards Every data point you collect represents actual people, so safeguarding it is a must. Props to customer support who helps us resolve issues, spending time investigating issues, jumping on a call, great job. Konstantin L., Mid-Market (51-1000 emp.)

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

TechEmpower SaaS

JULY 24, 2023

What needs to be logged for customer support? Accounting Beyond reviewing transactions, what accounting support do you need? Customer Support Do you need specific interfaces and support for customer service? What about an AI support assistant? Search Does the application include search?

Innovation 780

Innovation Development CTO Hire Technical Review 780

Stax

FEBRUARY 19, 2025

As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. One core area of focus is customer support, which adds immense value to every business when done correctly. Clearly, you can increase customer loyalty and retain valuable business users with added support.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

How To Buy Saas

JULY 2, 2025

Agencies, brokers, property managers, and investors are embracing a variety of software tools to stay competitive and efficient. From managing client relationships to automating property operations, the types of software for real estate businesses are diverse and tailored to different needs.

Payment Solutions 59

Payment Solutions Payment Methods Software Review Payment Services 59

Stax

JULY 7, 2025

TL;DR Surcharging is a method for businesses to offset credit card processing costs by passing them on to customers. When implementing a surcharging program, businesses follow local regulations, ensure legal compliance, determine surcharge percentages and communicate transparently.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Stax

NOVEMBER 14, 2024

Fees include (but aren’t limited to) transaction fees, interchange rates, PCI compliance, and more. It might sound scary, but they are put in place to ensure that fraudulent activity is not being conducted–ultimately protecting you and your customers. You also have to be mindful of the costs of credit card processing.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Stax

OCTOBER 14, 2024

Keep an eye out for hidden fees that may not be immediately apparent, like setup fees, monthly maintenance fees, PCI compliance fees, or chargeback fees. Ask about the training resources and onboarding support the processor provides. If the trial period includes live transaction processing, test the platform’s performance.

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

Stax

MARCH 4, 2025

As an independent software vendor (ISV) or eCommerce platform, these statistics mean that you should focus on function when developing products for your clients. Starting the payments journey can be an uphill task for software companies and eCommerce platforms. Customer support – Payment gateways dont always run smoothly.

Payment Methods 88

Payment Methods Payments Payment Services Merchant Services 88

Stax

APRIL 17, 2025

Thats why weve compiled this guide to help you understand how POS systems work, the key features to look for, and how to choose and implement the right software for your retail store. TL;DR A point-of-sale (POS) system is a combination of software and hardware used by businesses to facilitate in-store sales.

Payment Methods 88

Payment Methods Payment Solutions Point of Sale Payment Services 88

Stax

JUNE 17, 2025

Becoming a registered ISO requires sponsorship from a bank and registration with card networks, plus meeting rigorous compliance, financial, and operational standards. When choosing an ISO, look beyond pricing—evaluate their technology stack, customer support, contract terms, industry expertise, and reputation.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payment Methods 88

Stax

MARCH 11, 2025

The merchant : this is you, the business owner, who receives the customers credit card details via your websites checkout page to be sent for processing. The provider should ideally have a user-friendly set-up process plus dedicated support staff to help you with the integration process.

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

Stax

MAY 6, 2025

Setup fees Admin fees PCI compliance fees Interchange fees It is also prudent to remember that while not all merchant account providers charge you the same amount, most of them charge you for each transaction they process. They could include setup fees, admin fees, PCI compliance fees, and interchange fees.

Accept Credit Card Payments 88

Accept Credit Card Payments Payment Services Merchant Services Payment Methods 88

Stax

NOVEMBER 21, 2024

In contrast, a business with both eCommerce platforms and brick-and-mortar outlets will need a more sophisticated PSP for payment gateway software, payment terminals, and other complimentary software tools. Step 3: Evaluate transaction fees You also need to consider how much of a processing fee you are willing to pay.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Stax

JUNE 24, 2025

Step 5: Test the customer experience Before committing, test how responsive each company is. Reach out to their support team and ask: Is phone support available 24/7? Do they help with PCI compliance and dispute management? You’ll get a feel for how well they’ll support you when something goes wrong.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Features 88

USIO

MAY 16, 2024

Here are some of the most FAQs software companies ask Usio about integrated payments, along with comprehensive answers to help you navigate this critical aspect of your business. Integrated payments refer to the seamless incorporation of payment processing capabilities directly within a software application.

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