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Market Gaps: 10 Ways to Spot Untapped Customer Needs

User Pilot

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews.

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Motivate your star performers with meaningful career conversations

Intercom, Inc.

Imagine walking into the office one morning and having your star team member ask if you have a few minutes to talk. These create more meaningful relationships with people on your team, uncover what motivates them and as a result increase their impact and engagement in their current role. What’s your current development focus?

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How to Find the Best SaaS Billing Platform: A Complete Guide

Stax

For best practices, integrate it with your other systems, offer flexible plans for optimized cash flow, and ensure data security compliance to industry standards. This is often due to misconceptions that they will have to develop this functionality from scratch (more on this later). Attachment Rate.

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5 Effective Things We Did to Move Upmarket and Built Pipeline with Mapistry (Video + Transcript)

SaaStr

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

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SaaStr Podcast #411 with Slack Chief Product Officer Tamar Yehoshua

SaaStr

How important a role does the press play in customer’s responses? How does Tamar structure the customer development process? Where do many people go wrong with customer discovery? What channels can teams put in place to have this real-time dialogue with their customers? What questions does she ask?

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Mixpanel for User Engagement Analysis: Features, Pricing, and Review

User Pilot

Looking for an effective user engagement analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs. Ready to see Userpilot in action? Try Userpilot!

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Building Consumer Grade Enterprise Products with Invision, Box, Google Maps and Crunchbase (Video + Transcript)

SaaStr

Learn how to apply consumer grade growth, engagement, design, and prioritization strategies to increase adoption within your products. She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients.